Reviews of Comfort Inn The Pointe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1 Prospect Pointe, Niagara Falls, NY 14303, United States
#7 of 9 B&Bs and inns in Niagara Falls
Guests' ChoiceReview Score
Based on 2766 hotel reviews
7.7Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
9.5
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Facilities
7.6
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Staff
7.9
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Value for money
7.8
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Free Wifi
8.0
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Reviewed: August 18, 2025
Jennifer
United States5 Reviews9.0“It was a great place to stay.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Place where breakfast was. Small room in the basement. Too many people in a small area.
Location was amazing. Nice clean hotel. Parking amazing.
Stayed in July 2025
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Reviewed: August 12, 2025
Flor
United States2 Reviews8.0“We had a great time, the hotel was near the waterfalls and many restaurants.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
You aren’t able to check in early if you arrive early. Before 4:00 pm you aren’t able to check into your room, you have to find something to do until that time.
I liked that the location was very close to all the attractions, the park, and many restaurants. The hotel breakfast was good.
Stayed in August 2025
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Reviewed: August 10, 2025
William
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Upper Floor
- • Stayed 4 nights
- • Submitted from a mobile device
Tub floor VERY slippery and no bath mats available.
Excellent location, very clean̈.
Stayed in August 2025
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Reviewed: August 4, 2025
Bartosz
Poland37 Reviews9.0“Vacation traveling with family”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Upper Floor
- • Stayed 1 night
n/a
Hotel is located close to Niagara Falls (boats, bridge to Canada) and highway junction. Room was clean and comfortable, breakfast was served in American way (so worth to keep it in mind when traveling from Europe). Check-in and check-out were quick and with no problems
Stayed in July 2025
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Reviewed: August 4, 2025
Diana
United Kingdom8 Reviews8.0“A fabulous location and a clean and comfortable stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
We were charged an extra of $10 per night for parking.
An excellent location right in the centre of town. Clean and very comfortable. Lots of places to buy food and drinks nearby. Also within walking distance of Niagara Falls.
Stayed in August 2025
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Reviewed: August 2, 2025
Justin
United States1 review7.0“Would have been 10/10 but the Wi-Fi was terrible.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
The Wi-Fi was absolutely TERRIBLE!
Location was amazing. Breakfast every morning was good. Parking was always available
Stayed in August 2025
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Reviewed: August 2, 2025
Mark
Canada16 Reviews7.0“Good breakfast, good location”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The old grand ma in front desk is always not in a good mode, no smile at all and feels like she always in a bad day. But the breakfast is awesome
The property is very near in thr falls
Stayed in July 2025
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Reviewed: August 1, 2025
Saqib
Pakistan4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Location
Stayed in July 2025
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Reviewed: July 26, 2025
Jessica
United States7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
They didn't like giving me toilet paper for some reason. Kept coming down after one half roll is gone. There is three people just saying. Another they need to replace everything in that building. I don't mind if the cost increased if they remodeled it. Update everything. Even the breakfast room make it bigger. It is so outdated and warn down not super clean. I mean it can look nice with a good remodel.
It was close to everything and loved that.
Stayed in July 2025
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Reviewed: July 25, 2025
Sophie
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Upper Floor
- • Stayed 1 night
- • Submitted from a mobile device
Tiny bit dated, but this was also its charm
Massive rooms, friendly service, incredible location.
Stayed in July 2025
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Reviewed: July 23, 2025
Arina
Estonia8 Reviews1 helpful vote7.0“Good location, old hotel, but big clean room, helpful staff, bad breakfast.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was bad. Like, maybe for US traveler it would be okay - but i was managed to eat only some fries, other stuff did not seem edible. There was dry and too yellow omlett, strange looking sausages, fries of strange shape - too salty as usual in this country. Also some white bread, on top of which you could get something red from small ketchup-like packages. Terrible queue to toast it. Also some cereal, but i dont eat them. And bonus point - boiled and already peeled eggs. Who did peel my eggs? Were their hands clean? We would never know. So I did not risk it. Some yogurt in mini fridge and enourmous shiny apples. Why not bananas? They are so superior to apples: individual packaging, more comfortable and cleaner to eat. Anyways. Breakfast was bad. Not even coffee machine! Coffee from coffee boiler. So yeah. Might be american thing though? Dont know.
Location is good, room was big and clean. Hotel itself is old, but it was fine.
Stayed in July 2025
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Reviewed: July 23, 2025
Andreea
Austria33 Reviews11 helpful votes8.0“Great location”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Cleaning could be better
Location is great
Stayed in July 2025
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Reviewed: July 22, 2025
Lisa
Sweden8 Reviews7.0“Great location for visiting Niagara Falls”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location, fresh and clean
Stayed in June 2025
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Reviewed: July 19, 2025
Kitty
United States2 Reviews8.0“Fantastic experience”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The shower was cold. Everything else was wonderful.
The room and facility was clean. The staff informed us of other events that we could attend, which was very helpful.
Stayed in July 2025
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Reviewed: July 19, 2025
Fenice
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Property is old and rooms are in need of updating . For the price point one would expect the rooms to be nicer. But paying for convenience of hotels location
Proximity to State Park, The Falls, Maid of Mist, Goat Island, Luna Island, Hard Rock. We were able to walk to everything. Also liked how hotel included free breakfast with free parking.
Stayed in July 2025
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Reviewed: July 18, 2025
Asm
United Arab Emirates33 Reviews1 helpful vote9.0“Wonderful stay and close proximity to everything.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Housekeeping not come unless you call. Which I realize after 2 days . Although there are placard in the wash room about their house keeping rule.
CLOSE TO PARK AND MANY EATERY IN WALKING DISTANCE.
Stayed in July 2025
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Reviewed: July 17, 2025
Sandy
United States1 review9.0“Very nice”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
We were on the first floor and we could here the noise from the floor above.
Excellent location. Right beside the park and so close to the falls and shopping. The location by the park was the best. Booked the Illumination tour through the hotel. Excellent walking tour. Wonderful guide.
Stayed in July 2025
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Reviewed: July 11, 2025
Kerilyn
United States7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
We loved the location.
Stayed in July 2025
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Reviewed: July 11, 2025
Mohammed
Saudi Arabia133 Reviews18 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
There was no hot water (temporary) during our stay which made our stay inconvinces for us
The location is the best for Niagra falls visitors. We also liked the magic show in the same building.
Stayed in July 2025
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Reviewed: July 9, 2025
Debasmita
United States3 Reviews1 helpful vote9.0“Nice and comfirtabl”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Can add some more tables in the breakfast room
Location of the hotel was awesome. Just across the streat from Niagara state park. All shops near by. The reception lady was very nice and helpful.
Stayed in July 2025
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Reviewed: July 8, 2025
Viktoriia
United States2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
It's a bit pricey, but that's the cost of staying so close to Niagara Falls.
The hotel offers a great variety of breakfast options, everything is clean, all the essentials are provided, and it's very close to Niagara Falls - the main attraction.
Stayed in July 2025
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Reviewed: July 7, 2025
Jayesh
India11 Reviews1 helpful vote8.0“Good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Upper Floor
- • Stayed 1 night
- • Submitted from a mobile device
The staff Generally the property needs a makeover
Location
Stayed in June 2025
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Reviewed: July 7, 2025
Sharmila
Bahrain11 Reviews7.0Good- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
However breakfast options are very limited .
Excellent location - very near to niagra falls . Food trucks outside hotel was so good and so many options available for individual choice . New south indian hotel was go good for Dosa lovers . Dont miss it .
Stayed in June 2025
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Reviewed: July 6, 2025
Pamela
United States4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Poor view
Close to everything
Stayed in July 2025
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