106 W. Village Blvd, Laredo, TX 78040, United States of America
#16 of 36 hotels in Laredo
Guests' ChoiceBased on 106 hotel reviews
7.9Cleanliness
7.9
Comfort
8.0
Location
8.4
Facilities
7.7
Staff
7.9
Value for money
7.8
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
William
United States of America3xspected more for the price. The bed was so hard couldn't rest well. I stayed in one in AKRON ohio that was awsome. This one was so so
Rooms were clean and spacious
Stayed in March 2024
Reviewed: March 12, 2024
Ramirez
United States of Americastay
Stayed in January 2024
Reviewed: January 1, 2024
Eirij
United States of AmericaPoor customer service. Complete kitchen utensils not provided even after several calls. Not very well maintained. Dripping faucets, phone not working, fridge not cooling. No one picking up the phone for service. Breakfast was a joke.
Good location and clean.
Stayed in December 2023
Reviewed: December 23, 2023
Horacio
United States of AmericaN/A
easy checkin and good room atmosphere.
Stayed in December 2023
Reviewed: March 29, 2023
Holly
United States of AmericaIt would have been nice to have an outside seating area, There was no where outside that I could find bench or anywhere to just enjoy the evening when back from work.
Very quiet place, even being close to the highway. Rooms very comfortable, had small issue with AC at check in, but good to go by 2nd day.
Stayed in March 2023
Reviewed: February 22, 2023
Dan
United States of AmericaBreakfast is minimal and wasn't out when I was told it would be there.
Location close to family
Stayed in February 2023
Reviewed: November 23, 2022
Jose
Mexicothe bed was uncomfortable such as the pillows the breakfast was bars and coffee only poor internet connection
nice location great parking
Stayed in November 2022
Reviewed: July 13, 2022
Cantu
United States of Americaelevators got stuck, carpets in hallway smelly, room rate too high
property clean, comfortable
Stayed in June 2022
Reviewed: June 17, 2022
Sandra
United States of Americaone door broken
staff
Stayed in June 2022
Reviewed: February 2, 2022
Luis
United Kingdomthe room wasn't very clean
the facilities, location and price
Stayed in January 2022
Reviewed: May 11, 2021
Danny
United States of AmericaNo breakfast...even though in the past they have served self contained carry out. Trash on the stairs between 1st and 2nd floor...same trash from Friday until we left on Sunday. Sheets has small holes in them...like they were used on a hide-a-bed.
Location is convenient for our trip. Price is low, but you get what you pay for.
Stayed in May 2021
Reviewed: May 6, 2021
Maria
United States of AmericaThere was no one at front desk when we arrived for check in. No sign saying ‘ring for service’ or ‘ back in 5 minutes”. We had to wait around 10 minutes fir someone to come to help us check in. There were noisy people down the hall. You could hear a woman screaming at her child. There was a dirty cover on the floor outside a door by our room but didn’t catch a picture. The next day there was trash outside that same room. My sister rented the same room for less than I did. When I asked about prices I was told they were all the same price. People sitting outside by entrance late one night. Didn’t feel safe.
Did not eat breakfast. Location was good but entrance was kind of hidden
Stayed in May 2021
Reviewed: April 4, 2024
Steve
United States of AmericaFront desk was not staffed. The kitchen stuff was inadequate
Stayed in March 2024
Reviewed: March 21, 2024
Robert
United States of AmericaThe fire alarm at 2:30 am and. The manager refusing to even consider any kind of offer or apology for the incident and paying 89 $ for 2 1/2 hours of sleep! While traveling round trip, fr San Antonio, Tx and Monterey Mexico international airport, I’ve 750 miles to and from!
After a 3 hr drive from San Antonio, and dinner, I finally settled in and went to bed at 11:00 pm but the fire alarm went off about 2:39 am and police and firefighters arrived. What a disaster , got 2 1/2 hrs of sleep and had to drive to Monterey , Mexico to pickup my fiancé , at 9 am that morning! And then drove back to San Antonio, 7 hrs return! I ask the hotel manager for a refund considering that I paid 89$ For 2 1/2 hr of sleep over a 15 hour drive and trip! I am requesting and total refund or a voucher for a night stay as consideration for the disaster this hotel chain put me through! I have pictures of firemen standing in the lobby! Where can I send them! I am a FB traveling ambassador to hundreds of thousands followers and will make sure my review of this hotel and booking.com handling of my request of a full refund and credit voucher for a comp. Stay. Thanks for your consideration!
Stayed in March 2024
Reviewed: February 23, 2024
Susan
United States of AmericaAll was great. Nice and clean.
Stayed in February 2024
Reviewed: August 14, 2023
Danny
United States of AmericaEverything
Stayed in August 2023
Reviewed: July 12, 2023
Darrell
United States of AmericaIt has taken me 2 days to get a receipt which is important because this was a work-related trip.
Stayed in July 2023
Reviewed: June 25, 2023
Miljan
United States of AmericaSpace
Everything is fine and really ok
Stayed in June 2023
Reviewed: February 12, 2023
Jose
United States of Americathe front desk attendant
nothing
Stayed in February 2023
Reviewed: September 18, 2022
Ernesto
MexicoI booked for a two doble bed and at the moment of check in the front desk notified me that there was no available rooms. They offer me the only room (single) and additiobal bed. Very un confortable. @booking.com You should do something to avoid tjhis situaciones, You should improve your booking web pague.
The location was good
Stayed in September 2022
Reviewed: September 17, 2022
Danny
United States of Americastaff and items not functioning
location and price.
Stayed in September 2022
Reviewed: September 14, 2022
Giselda
United States of Americanot enough parking. needs more lighting in parking area and in rooms.
very dirty. sheets smelled like sweat and had lots of hairs. room smelled horrible.
Stayed in September 2022
Reviewed: July 11, 2022
Alexandra
United States of AmericaThe staff were horrible, rude and VERY disorganized. The property was not like the images online.
absolutely nothing
Stayed in July 2022
Reviewed: July 6, 2022
Rob
United States of AmericaMy reservation was canceled and I was not informed. Had to go elsewhere and pay twice the amount. Hotel staff said it was canceled on the booking sites and not hotels end.
Stayed in June 2022
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