1878 Wilbur Ave, Somerset, 02725, United States of America
#2 of 3 hotels in Somerset
Guests' ChoiceBased on 495 hotel reviews
6.1Cleanliness
6.7
Comfort
6.7
Location
7.7
Facilities
6.4
Staff
7.6
Value for money
6.4
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Michael
United States of AmericaWeb site needs to be updated. Web site said hot breakfast included, nothing, just coffee, when I asked about it, I was told they stopped due to covid, also microwave didn't work
Friendly staff, good location
Stayed in May 2024
Reviewed: May 2, 2024
Pearson
CanadaNot enough blankets and the pillows were mediocre at best.
Location is great.
Stayed in May 2024
Reviewed: February 27, 2024
White
United States of AmericaIt was a bit run down. Needs updating
Convenient location
Stayed in February 2024
Reviewed: November 6, 2023
Luis
United States of AmericaThey need to fix their customer service better
Pool but it was kinda cold
Stayed in November 2023
Reviewed: October 31, 2023
Justin
United States of AmericaNeeds to be updated and beds were not comfortable
Location was great and nice area for the kids to play basketball and playscape
Stayed in October 2023
Reviewed: October 15, 2023
Lenwood
United States of AmericaThe bathroom sink faucet handle was not operable. The set screw was not tighten causing the handle to be very loose.
Stayed in October 2023
Reviewed: October 9, 2023
Paul
United States of AmericaAlthough there is a River view for many of the rooms, there are no chairs to sit on outside on the balconies or terraces. Some fixtures in the rooms are broken.
The hotel is convenient to beaches, restaurants & shopping.
Stayed in October 2023
Reviewed: September 29, 2023
Mariah
United States of AmericaTold front desk about partner coming and to please give him a key for my room and they did not let him to the room while i was showering because when the front desk switched shifts I guess the information got lost? It was on the computer so i find that hard to believe so i ran to the lobby in my towel since my room was the first room to the right. The same lady at the desk that didnt appreciate my entrance also stole my wallet and lied about it when I was checking out. My glasses were broken and i cannot see anything without them, so i could not use the phones for the front desk because i could not read the phone in the room. Everything else was great, the room had a little fridge for snacks and drinks and there was a microwave. the room was very dusty and the sheets smelled like attic. Bathroom was 100% sanitary and clean ! Cleaning staff was so kind to me and I thank them for trying to help me search for my wallet that I know was taken out of spite. When i tried to call the business afterwards, my call kept getting forwarded.
Easy getting to rooms - pool. Sonic is close by!
Stayed in September 2023
Reviewed: August 29, 2023
Cindi
United States of AmericaNoise by other guests. Decor dated. Needs upgrades and freshening up. Smells musty. Light fixtures missing bulbs.
Easy to find. Good rate.
Stayed in August 2023
Reviewed: August 12, 2023
Maria
CanadaThe room needed com cleaning and better pillows lot noises from the people above a lot of thumping
The river view. Room and bed was fine just needs cleaning
Stayed in August 2023
Reviewed: July 19, 2023
Jessica
United States of AmericaPool had no towels. Bathtub did not work Very loud at night people in hall babies crying. Broken window covered with lose plastic and duck tape kept falling off window. Not enough pillows on bed When i booked the room it was suppose to be $153 ended up being $191
Did not make it to breakfast left around 530am/6am Bed was comfy
Stayed in July 2023
Reviewed: July 10, 2023
Adam
United States of AmericaMy first room had no air conditioning so I had to switch rooms. Not the cleanest and some odors were appalling. Limited channels on T.V..
The woman at the front desk was very nice and professional, very helpful.
Stayed in July 2023
Reviewed: June 29, 2023
Sharon
United States of AmericaTired and dated. Some decor was in shoddy condition. Microwave and fridge looked ancient. No easy way to get water; only one packet of coffee in the room.
Convenient to our destination.
Stayed in June 2023
Reviewed: June 24, 2023
Bob
United States of Americanot the cleanest and clearly showed it’s age.
was nicely located
Stayed in June 2023
Reviewed: June 19, 2023
German
United States of Americatoo many KIDS at pool. didn’t get a chance to enjoy it. no complimentary breakfast
location and clean
Stayed in June 2023
Reviewed: May 29, 2023
Elvin
United States of Americapool
Stayed in May 2023
Reviewed: May 21, 2023
Dorsey
United States of AmericaThere were lots of people partying loudly in and around the property. kids were running wild through the halls until late at night. it was VERY over priced.
It was family friendly- it had a clean indoor pool, a playground set and plenty of room to roam.
Stayed in May 2023
Reviewed: May 21, 2023
Joseph
United States of AmericaThe balcony door handle was broken and screen off I was concerned I was going to be charged for it, but the front desk assured me they knew about this
I liked the balcony
Stayed in May 2023
Reviewed: May 21, 2023
Maria
United States of AmericaThe room had a very strange smell
Stayed in May 2023
Reviewed: May 12, 2023
Richard
United States of AmericaWish there was more options for food nearby
Being right on the river.
Stayed in May 2023
Reviewed: May 11, 2023
Donald
United States of AmericaThe parking lot is full of potholes. The building seemed a bit run down and needed a lot of maintenance and updating.
Liked the safety and security of the building. Loved being next to the water. The indoor pool was an added bonus. Check in was very easy and quick. Rooms were cleaned each day.
Stayed in May 2023
Reviewed: May 9, 2023
Matthew
CanadaRooms were good found bed in room212 a little too soft for me ,no breakfast at this hotel .
Stayed in April 2023
Reviewed: May 8, 2023
Charles
United States of Americano hot water
parking
Stayed in May 2023
Reviewed: April 17, 2023
Cheryl
United States of AmericaThe first room's sliding glass door handles were broken. There wasn't a handle on the outside, so you had to leave the door cracked open. Also, the whole screen door just fell off. I was able to change rooms with no problem.
I liked the pool and the courtyard room. It was nice to open a sliding door to the play area outside.
Stayed in April 2023
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