603 South New Hampshire Avenue, Los Angeles, CA 90005, United States of America
#161 of 386 hotels in Los Angeles
Guests' ChoiceBased on 411 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.3
Value for money
7.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Meetu
AustraliaThere was no laundry in the motel which was an issue as we were staying there for 4 nights and travelling light as were visiting from overseas. All of the other similar places had one. Going to a laundromat was an additional 1.5 hrs to be taken out from a busy touristy schedule.
Breakfast was good...the room was confortabl. In general the staff was freindly specially the security people who were responsible for the parking. Big thank you to them. Would return for the location and that parking was provided.
Stayed in March 2024
Reviewed: March 24, 2024
Tracy
United KingdomThe location was not much to our liking Alot of homeless around which is so sad to see
The hotel was very organized The breakfast was good and the staff in the breakfast room were great
Stayed in March 2024
Reviewed: March 19, 2024
Jesus
PhilippinesI think the hotel rate was so expensive, but perhaps it was because of its location which was my main reason for choosing it. I just needed a room to stay in each night because I was out most of the day for meetings.
I liked the location of my hotel because it was close to the venue of our meetings. Its location appeared safe during our stay. The room was relatively neat and the hotel had a good set of American breakfast daily.
Stayed in March 2024
Reviewed: February 24, 2024
Elizabeth
United States of AmericaThere was no non skid mat in the bath tab. Had to hold hard my feet.
The room was good and there was breakfast.
Stayed in February 2024
Reviewed: February 19, 2024
Stephanie
FranceBig room for a couple with fridge etc. Massive continental breakfast available from 6.00 am if you are an early riser. Friendly staff, clean and safe. The location is good because it is situated near the B line. A bit sketchy by night but that's midtown LA.
Stayed in February 2024
Reviewed: January 11, 2024
Shamim
BangladeshLocation and staff behavior
Stayed in January 2024
Reviewed: December 27, 2023
Marta
SpainThe bathroom was very small.
The beds were comfortable. Nice breakfast, good coffee, fruit, crumble eggs, cereals, pancakes....The room for 3 was big enough. 10 minutes driving to Universal Studios.
Stayed in December 2023
Reviewed: December 19, 2023
Martin
GermanyFor breakfast we got cardboard plates and plastic cutlery, which makes the "save the planet by reducing water usage" stickers everywhere look like a bit of a joke. A bit sad to see several bags of trash created every day. The bathroom had an automatic light that could not be turned off permanently, so we got blasted by the light of a thousand suns every time we went there in the night or evening....
Very nice location for getting anywhere touristic quickly. Toiletries provided were pretty high quality and we had a microwave. Breakfast was okay, it offered a nice range of sweet and savoury options and was convenient for sure.
Stayed in December 2023
Reviewed: November 29, 2023
Mary
PhilippinesNot sure if the room has thin walls but we could hear when the guests in the room next to ours and also guests in the hallway. The hallway is a little narrow too.
We particularly liked the location. It is a block away from the bus stop and subway station. There is also a CVS a block away. There are several fast food and restaurants nearby. Our room came with free continental breakfast. The room also has a microwave and iron and iron board.
Stayed in November 2023
Reviewed: November 19, 2023
Jeanne
United States of AmericaConvenient location.
Stayed in November 2023
Reviewed: October 27, 2023
Michael
United KingdomTouch expensive
Location
Stayed in October 2023
Reviewed: October 21, 2023
Katrina
United States of AmericaThe cleanliness of the hotel itself could be better.
The room itself was quite comfortable. I never wanted to leave.
Stayed in October 2023
Reviewed: October 17, 2023
Benadie
South AfricaThe hallways smelt like cigarette smoke, the breakfast card said that breakfast would go until 10am when they actually close at 9am.
Big bed, clean linen and towels, good breakfast, lovely staff, allowed us to check-out an hour later, easy for Uber to find us, close enough to attractions.
Stayed in October 2023
Reviewed: October 16, 2023
Darden
United States of AmericaOf staff making us feel like we can afford this hotel space, the breakfast room was a small but the breakfast attendance did a excellent job we even tipped them there was very great, did like also that when we left to go to the conference our bed was made up, and the convenience that it was closer to the conference I did like that part too.
I like the breakfast when you can get in, and other guesses not pushing you in the small space that it is in, it made me uncomfortable that they had all the cameras around, the first day that we arrived I was looking for ice, I wanted to stop rushed up to the floor and told me that the ice machine was on the second floor, it kind of made me uncomfortable because our interaction with this staff member already was uncomfortable when I had arrived and paid for the parking in for our room, in her body language in in her wording that we wouldn't be able to afford this Best Western when I was supposed to be booked at the Hilton
Stayed in October 2023
Reviewed: October 10, 2023
Vsgchbon
ArgentinaNothing diagust me
All is good. The staff is amazing and the housekeeping too.
Stayed in October 2023
Reviewed: October 7, 2023
Johanna
United States of AmericaWell refrigerator wasn’t working right and had to prop up microwave missing a leg and would be nice to have plastic utensils in room for food later in day
Breakfast was excellent each day and great servers too
Stayed in August 2023
Reviewed: September 30, 2023
Luciene
BrazilBreakfast ends too early, at nine o'clock. Parking space shood be free of charge.
Breakfast was simple but good, included in the price. There were hot dishes like homelet, waffle, sausages, etc. However, the organization shoud be better.
Stayed in September 2023
Reviewed: September 28, 2023
Jose
Mexiconothing.
private parking is super useful, delicious breakfast, the room was very clean and comfortable.
Stayed in September 2023
Reviewed: September 28, 2023
Yin
TaiwanIt is better than I expected, the location is very close to K-town and easy to get buses/metro. Our stay included breakfast, and they have plenty of food options which we enjoyed very much!
Stayed in September 2023
Reviewed: September 26, 2023
Abigail
United States of AmericaInternet was rather poor. There was construction on our floor (4th) that we were not told about, we only saw 1 small sign. Shower temperature was hard to handle. One of the two bathroom lights was motion sensored and turned off every 5 seconds. The AC/fan device in our room made occasional loud clicking noises that woke us up. Breakfast location was too small and chaotic.
Parking was affordable (and came with an attendant). Location was walking distance to lots of amenities. Gym was surprisingly spacious and updated. Bathroom seemed new and was clean. There was always coffee and water available in the lobby.
Stayed in September 2023
Reviewed: September 5, 2023
Salazar
United States of AmericaParking was worrying but the attendant managed to find a solution.
Fast service when we requested more towels.
Stayed in August 2023
Reviewed: August 24, 2023
Luis
MexicoGreat location. Friendly staff. Clean.
Stayed in August 2023
Reviewed: August 8, 2023
Cory
United States of AmericaRan out of parking in their garage, but there was plenty of street parking.
Very clean and comfortable, and well maintained. The area it is in was better than expected. Staff was friendly. Better than expected for a Best Western.
Stayed in August 2023
Reviewed: August 7, 2023
Shyam
United States of Americaparking should be free
Stayed in August 2023
Ehrwald, Austria
Horsham, USA
Łódź, Poland
Sukošan, Croatia
Bangsaen, Thailand
Villeneuve, Italy
Ballymoney, UK
Castelnuovo Magra, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content