Beds were uncomfortable, not very nice bedding.

Staff

Stayed in May 2024

Paying for parking seems ridiculous

Pretty decent breakfast, ample parking , easy access to public transport

Stayed in May 2024

The only issue was the computer chair was a little small for me to use comfortably I am a larger person and the side rails were a bit tight and made using it very uncomfortable.

Beds were extremely comfortable and slept the best in weeks. Room was very clean and quiet.

Stayed in May 2024

A bit noisy at times

spacious, rather comfortable room

Stayed in April 2024

Room clean, beds comfy, breakfast especially well-prepared and staff super friendly and helpful

Stayed in April 2024

The staff! Always smiling and kind and helpful.

The staff so friendly and helpful! Raymond at the front desk was excellent and the best! The breakfast servers were excellent and so warm and so welcoming!!

Stayed in April 2024

Room carpet,needed to be changed.it had tears in some spots. The sink in the room was cracked. Noise from the traffic.But overall good experience.

Location was perfect for us.It isn't so far away from Boston. Breakfast included. Value for money.Friendly and helpful stuff.Many thanks and greetings to reception stuff Mike,Kevin and to breakfast buffet sweat lady, Ramona

Stayed in March 2024

Sofa bed is highly uncomfortable. Towels and pillows are not planned for the number of occupants. Coffee is mediocre.

Location was great. Breakfast was appreciated by the whole family.

Stayed in April 2024

There was no root beer at the hospitality desk/concession

Loved breakfast and how easy parking was. DJ was who checked me in and he was very kind and did a great job.

Stayed in March 2024

Carpet: outdated and torn by the bathroom. Couch: dirty looking VERY disappointed that there is no longer a shuttle to/from Tufts. It was why we chose this hotel. Please update all social media to indicate this new status and contact Tufts, as well. They also indicate the availability of your shuttle service. Again VERY UNHAPPY about this change.

Variety of breakfast items, including hot. Love having the extra room with mini fridge, desk, couch Breakfast staff were wonderful Housekeeping staff were VERY friendly and helpful Nite front desk staff was cheery and helpful in correcting our bill.

Stayed in March 2024

No microwave in the rooms. Pay extra $15/night for parking. Coffee was ok, but the creamer options were terrible, just land of lakes unrefrigerated half/half. The exercise room is very small with only 3 cardio pieces of equipment, and barely any room to move around.

Breakfast exceeded expectations, and the staff that served the meal were very kind. The rooms were exceptionally clean, thank you to the housekeeping staff. The location was out of downtown, and near some great food options and a grocery store. We left in the early morning, and the night auditor found us some breakfast foods. Felt like a safe area, and felt like car was safe. Although, I don't think I would let my wife or daughters go for a walk alone in that area.

Stayed in March 2024

Very clean!

Stayed in March 2024

There were no vending machines on our floor, unsure if they were on other floors. It said vending and ice, but there was only ice but it’s not a huge deal because the store downstairs has drinks 24/7. Also, the couch that we had had a huge stain on the cushion and underneath the cushion that kind of smells. It was not a dealbreaker for us, but it was kind of gross. Especially since one side of that is a pullout bed.

Very convenient to Boston. Parking in the lower parking garage or the back parking lot was convenient and plentiful. Staff was friendly and knowledgeable. Close to many types of dining spots from quick eats to fine dining. Fairly close to the T.

Stayed in March 2024

Breakfast is fine.

Stayed in March 2024

Very noisy guest room was missing a Hair dryer but staff promptly brought items when I inquiries. Originally given the wrong room but when I went back to desk staff promptly corrected.

Staff and room type set up Convenient location

Stayed in March 2024

breakfast and the room was great for a single parent stay.

Stayed in March 2024

Breakfast weak

Large room

Stayed in March 2024

The location was perfect, very close to the places we planned on visiting. The hotel was actually quite quiet for sleeping at night, even though our room was close to the elevator. Pool area was nice, and the included breakfast was decent.

Stayed in February 2024

Only one elevator was working. We used the stairs often.

Location

Stayed in February 2024

The location was okay, but beds were smaller than I expected. Not enough space for family. Not enough towels. I don’t expect there was a fee service also I didn’t know that I have to pay extra $15 for one night parking. The coffee was warm not hot as I love it, there is no microwave to warm up the food.

We like the pool, The breakfast was okay, stuff members was nice.

Stayed in February 2024

There is a need to renovate and upgrade.

Quest rooms are spacious and comfortable. The Breakfast is a plus and well staffed

Stayed in December 2023

It is a very good hotel. The rooms are large, comfortable and clean. Good breakfast. Staff is very friendly and helpful. I stayed at this hotel already for the second time and would highly recommend it.

Stayed in December 2023

nothing really comes to mind.

The room was was comfortable and we enjoyed the breakfasts I believe the Host at breakfast was Ramona she was wonderful, very friendly and enjoyable.

Stayed in January 2024

The only thing I didn't like was my room did not have a microwave and I brought food to cook or heat up in my fridge and was not able to. I'm sure if I asked they could have heated it in the kitchen but it would have been nice to have a microwave in the room or at least in the lobby/food area. I also think they should serve iced coffee and hot chocolate during breakfast because we're in Boston and most people drink iced coffee all year round. I also wish the pool would have been opened earlier at 7:00 a.m. and closed a little later at 10:00 p.m. or 11:00 p.m.

The breakfast buffet was amazing so much more than I expected and the food itself was delicious. The staff was so friendly, kind, generous and accommodated everything I needed including being a friend. 😁

Stayed in January 2024