151 East Wacker, Chicago Loop, Chicago, IL 60601, United States of America
#70 of 180 hotels in Chicago
Guests' ChoiceBased on 1712 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.5
Staff
8.8
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 7, 2024
Joseph
United States of AmericaThe parking, the hidden fees, the menu
The location was great
Stayed in April 2024
Reviewed: March 23, 2024
Thomas
United States of AmericaThe bed in the room was not the best (for us), which could be better. It was too soft. I really like Chicago but hate all the extra fees for anything you want to do.
I liked the location, we stayed downtown because we wanted to be close to the events we were attending, just walking to and from each place we visited.
Stayed in March 2024
Reviewed: March 21, 2024
Erica
United States of AmericaThe downstairs bar/restaurant has rude staff. Mostly ignored us when trying to ask questions or be seated.the upstairs bar was friendly and helpful. Even accomdaing to the fact we had a child with us.
The room was much nicer than expected. Great view of the canal for the st Patrick Day events. The hotel.location was perfect. Walking distance to lost of shops and food. The list of restaurants in the room was a great help in deciding what to eat. Staff was friendly.
Stayed in March 2024
Reviewed: March 17, 2024
Sidonia
United States of AmericaThe restaurants in the hotel have very limited food options
The location was perfect
Stayed in March 2024
Reviewed: March 12, 2024
Rodolfo
United States of AmericaThat the room wasn't completely clean
Location
Stayed in March 2024
Reviewed: February 18, 2024
Eun
CanadaBreakfast was not buffet.
Good location
Stayed in February 2024
Reviewed: February 12, 2024
Patricia
United States of AmericaFurniture comfortable, decor attractive, everything in good form. Staff was wonderful!
Stayed in February 2024
Reviewed: February 5, 2024
Sherif
Saudi ArabiaAll perfect except the restaurant service
All perfect except the restaurant service
Stayed in February 2024
Reviewed: January 5, 2024
Kevin
United States of AmericaNothing, everything was great.
View was nice.
Stayed in December 2023
Reviewed: January 3, 2024
Elizabeth
United States of AmericaNo microwave.
Good location. Good atmosphere. Felt luxurious.
Stayed in December 2023
Reviewed: January 2, 2024
Paola
JapanWe would like to have a microwave at least on the floor of the room.
View from room
Stayed in January 2024
Reviewed: January 1, 2024
Yasir
United States of AmericaNo indoor or outdoor pool No game room
Stayed in January 2024
Reviewed: January 1, 2024
Junaid
United States of AmericaCleanliness needs to be improved. Room was clean but everyday house keeping did just an ok job.
Excellent location
Stayed in December 2023
Reviewed: December 26, 2023
Amer
United Arab EmiratesStaff in the executive lounge were loud and unprofessional.
Great design, location, comfort, and cleanliness.
Stayed in November 2023
Reviewed: December 17, 2023
Audie
United States of AmericaThe bed was comfortable!! We had a great stay and it was quiet.
Stayed in December 2023
Reviewed: December 16, 2023
Dennis
United States of AmericaNothing
Great clean and comfortable.
Stayed in November 2023
Reviewed: December 13, 2023
Andrea
GermanyThe location is perfect, so is the view. Nice clean rooms. Great breakfast
Great hotel in the heart of Chicago
Stayed in November 2023
Reviewed: December 11, 2023
Adam
United States of AmericaHigh valet price
Stayed in December 2023
Reviewed: December 8, 2023
Victoria
IsraelThe rooms are old and anyone can enter the hotel without a reason
Amazing location, so beautiful and comfy, near to everything, the view was also amazing. Staff were very friendly and helpful, and the atmosphere was great . They have the best breakfast I ever had, very delicious and clean
Stayed in November 2023
Reviewed: December 4, 2023
Chelsi
MaltaRooms can do with a bit of modernization.
Strategically located
Stayed in December 2023
Reviewed: December 4, 2023
Annable
United States of AmericaParking a little expensive
Nice lobby and restaurants
Stayed in December 2023
Reviewed: December 3, 2023
Chong
MalaysiaLocation
Location is great, room is comfortable and spacious too but cleanliness was dissapointed.
Stayed in November 2023
Reviewed: November 26, 2023
Laaugusto
United States of Americaamazing location with awesome staff.
Stayed in November 2023
Reviewed: November 26, 2023
Tonia
United States of AmericaCould have been a little cleaner. The bathroom and floors were a bit dusty.
Location
Stayed in November 2023
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