1107 Jamboree Road, Newport Beach, CA 92660, United States of America
#15 of 37 hotels in Newport Beach
Guests' ChoiceBased on 346 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.8
Staff
8.5
Value for money
7.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Magdalena
United States of AmericaThe bathroom light could've been brighter.
I loved the restaurant and bar.
Stayed in March 2024
Reviewed: March 17, 2024
Lee
United KingdomThere are some sub standard rooms which I was given first up and had to complain before getting a better room.
Good location
Stayed in March 2024
Reviewed: February 1, 2024
Lynn
United States of Americaparking prices
nice room. super friendly staff
Stayed in January 2024
Reviewed: January 10, 2024
Gavin
United States of AmericaDated. Needs to be modernized. Heater not working and noisy.
Stayed in December 2023
Reviewed: December 30, 2023
Cynthia
United States of Americathe $40 parking fee-and just a warning-the self parking is down a hill, so not very ADA friendly or for those who are not physically able to walk up hills.
I think the $40 for parking is excessive-it should be included in the rate of the room. Loved the location. The bathroom had great water pressure in the shower and the room was very spacious!
Stayed in December 2023
Reviewed: December 27, 2023
Joseph
United States of AmericaRestaurant food and service
Atmosphere was great, grounds excellent. Christmas decorations were just right.
Stayed in December 2023
Reviewed: December 18, 2023
Laurel
United States of AmericaNo hand soap in the hotel room, bathroom had only one towel hook, no hotel manual except QR code which led to an incomplete website (many areas were not filled in and look like a subpar beta website “add hours here.” “Add menu here.”) with minimal information about anything within the hotel, inclu room service (no menu?) and other hotel restaurants.
Breakfast was fantastic, staff was attentive and lovely.
Stayed in December 2023
Reviewed: December 15, 2023
Joseph
United States of AmericaFriendly staff
Did not get a chance to use any facilities, but special charge was added to my room.
Stayed in November 2023
Reviewed: November 14, 2023
Kelsey
United States of AmericaVery expensive and tried to overcharge me fees I had already paid in the booking
Close to what we needed
Stayed in October 2023
Reviewed: November 2, 2023
Anna
United States of AmericaThe mattress was hard as a rock!
Great customer service!
Stayed in October 2023
Reviewed: November 1, 2023
Joy
United States of AmericaThe bathroom could improve
Garden and close to Fashion Island
Stayed in October 2023
Reviewed: October 24, 2023
Hyde
AustraliaThe pool required a little more heat.
The main pool at the front of the property was a little cold. Our overall stay was very relaxing.
Stayed in October 2023
Reviewed: October 23, 2023
Stacy
United States of AmericaWalls are paper thin.
Felt very resort like and staff was great.
Stayed in October 2023
Reviewed: October 22, 2023
Nadine
United States of AmericaWe had ants in our bathroom area. The stairs were a little tuff .
Nice location, very friendly staff. Our room was close to the pool, we unfortunately did not have time to enjoy it. The s’more kits were great for my grandchildren. Thank you.
Stayed in October 2023
Reviewed: October 16, 2023
Emma
United States of AmericaDisappointed in room service - delivered a nice quality meal in to-go containers/paper bag. I could've picked up my order and received the same result. Also, the resort is large, so if walking distances is difficult for you, it makes it tough to get around comfortably.
Nice location, quiet resort, pretty grounds, friendly staff, cool pool areas
Stayed in October 2023
Reviewed: October 13, 2023
John
United States of AmericaDdint clean room any days
Pool. Lobby
Stayed in October 2023
Reviewed: October 5, 2023
Samuel
United States of AmericaWould be nice to have a small table for playing games; missed seeing the Dodger games on TV
Stayed in October 2023
Reviewed: September 24, 2023
Dowd
United States of Americarestaurant was not as good as I expected based on the price of the too.
Stayed in September 2023
Reviewed: September 12, 2023
Fisher
United States of AmericaThe rooms were very outdated and small and I wish the property had more of an ocean view vibe. Also, the on site self parking was so far away from the rooms that we were left with no choice but to use valet which added up fast.
The variety of activities including 3 separate pools to relax at. They went above and beyond to make sure guests had activities to do while we waited out the only tropical storm that So.Cal has seen in 80 years.
Stayed in August 2023
Reviewed: September 6, 2023
Anne
United States of AmericaMusic around main pool is too loud. Perhaps an area where things are quieter? Many grandparents, as we are, could use a bit less loud!
Excellent venue for stay with young children. Staff extremely friendly! Loved our wait staff person for breakfast (Juan).
Stayed in September 2023
Reviewed: August 31, 2023
Stacey
United States of Americaolder buildings but kept up decently.
pool was a touch crowded but pleasant
Stayed in August 2023
Reviewed: August 20, 2023
Donna
United States of AmericaChecking in staff needed to be more aware of locations of rooms. She gave us a map but was not clear about getting to our room from self parking.
Pet and location
Stayed in August 2023
Reviewed: August 8, 2023
Armando
United States of AmericaAir Conditioning could improve, however that is nit picking. Facility was great.
I enjoyed the many pools available. I also enjoyed the amount of fun activities and facilities.
Stayed in August 2023
Reviewed: July 28, 2023
Sergey
United States of AmericaAir conditioning. Stairs to the second floor.
The pool
Stayed in July 2023
Asprovalta, Greece
Dunarobba, Italy
Suchowola, Poland
Rio de Janeiro, Brazil
Cavtat, Croatia
Svendborg, Denmark
Pokhara, Nepal
Albi, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content