The front desk staff was beyond rude and unhelpful. Had a mix up with or reservation and they acted as though it was a problem. It had 2 guest instead of 3. Also it's a horrible set up how many elevators you have to take to get to your room it was a total of 3 from the garage to room.

The location was great. Close to every thing, very accessible location. Location is literally in the backyard. The breakfast was nice and hotel clean . Housekeeping was sweet

Stayed in June 2024

While I appreciated the attached garage, I will say that while I am used to having free parking when you're a patron I am not opposed to having to pay to park, I was however surprised that no discount was given. Having already spent hundreds for a two night stay, then almost another hundred for parking.

I personally chose this location as it was close to the historical attractions I was planning on visiting. Unlike those within the area I was visiting they also had a connected parking garage. One thing I liked was that in order to access the floors and rooms you needed to have a room key which added a nice layer of security. Besides the walkable location to the historical attraction there was also a nice walk along the river which also had multiple vendors selling food, drinks, etc. The nearby park was playing a movie on a giant screen as well. Even though I-95 is nearby the traffic noise was not an issue either.

Stayed in May 2024

We bought an expensive room for over $300 for one night overlooking the city and river, and got a sixth floor room overlooking the highway and parking lot 🥲

Lovely hotel staff and a very good breakfast. ❤️

Stayed in May 2024

My honest only negative,, I Would have to Say with Outstanding discomfort,, The parking Garage Needs more security as well More Lighting.. Remember.. it’s Philadelphia,, That One security guard at that booth., is barley Awake after the hours of 9-10 pm.. Please add More lighting and personal,,, Thank you,, Hilton family,, Mr. Clark.. 🤙🏾

Very open to your company,, Greeted with Many smiles..

Stayed in May 2024

Had issues with payment and cost, although Booking.com states $100 damages fee to be taken and returned upon check out, it is actually $100 PER NIGHT, we stayed 8 nights so the original bill was a lot higher then anticipated and left us with less spending money then expected so be weary of the fees and budget for them. Other than that the hotel was good

Nice Hotel, location is great for getting around Philadelphia, a subway stop is 10 mins walk away but walking into Center City takes 20-30 minutes and we did that most days, The pool was very nice and rooms were clean and tidy. Would recommend staying here but be aware of fees not stated on booking (see the negative part section)

Stayed in April 2024

Available TV stations! Price was steep!

Breakfast was perfect. Bacon! COFFEE! Servers had great attitude. James the bartender was fantastic! Location location location! Views! SAUNA.

Stayed in April 2024

No issues.

Beautiful hotel. Close to where we needed to go by Uber.

Stayed in April 2024

Two elevators not working so had to wait for ages, breakfast in the restaurant was not good - lack of choice and poor quality, coffee bar ran out of food very early in the morning, no hairdryer in the pool changing room

Pool, room, lhotel ocation , gym, snacks in the foyer, towels available at pool

Stayed in April 2024

yall keep saying there’s balconies AND THERES NONEE i literally booked my first room cause it said it had one turns out it didn’t so i rebooked the suite and still no balcony…

the view is very nice & the room is nice

Stayed in March 2024

Peyton was awesome Great location

Stayed in February 2024

The hot water in the shower. If you don't get up early, the water will be luke warm and barely trickle out of the showerhead. Pretty bad for a Hilton.

Nice hotel that is within walking distance to many historic places.

Stayed in February 2024

Parking was a bit costly, and construction on 95 all night was annoying, but that is more a reflection of the city of Philadelphia than of Hilton.

Breakfast was great!

Stayed in February 2024

Parking was expensive and not the easiest to find. Was charged $100 incidentals per night upon arrival (although it was refunded upon checkout, that is still a lot to ask). Ice machine was broken and the coffee shop was closed.

The view overlooking the river and near independence historic area was excellent.

Stayed in December 2023

Not family friendly.

Location. Beautiful views.

Stayed in November 2023

Soundproofing of the windows, there was always a steady hum of traffic from the freeway and main roads below

Our room was on 20th floor so a great view of the Delaware River, over into New Jersey and the old boats moored alongside at Penn's Landing. The walk into old Philadelphia wasn't very easy with a mobility scooter and the cobbled streets were very uneven for the scooter too. Lots to see and do and so many places to eat

Stayed in November 2023

Refrigerator wasn't cold enough to be useful to keep leftovers from the Anchor and Rope cold; only cans of soda or water are kept cold. Toilet seat was loose, a piece of tile was coming loose in the shower and the shower controls were not set up to function in an easy to use way.

Room with view of Ben Franklin Bridge. Beds comfortable and room was neat and clean

Stayed in November 2023

Our room was one of the expensive ones and we didn’t even have a mini fridge.

The view was amazing and location is great

Stayed in September 2023

I wish you didn’t have to pay for parking additionally

Nice location on the waterfront

Stayed in October 2023

Air vent in bathroom did not work and the shower head did not spray normally.

Location. Lobby area was very nice.

Stayed in October 2023

The room was OK, reasonable size, but a little bit tired, could do with a makeover. Over all Very acceptable, especially after surviving the Pandemic...

The Hotel is a little old, but well maintained, spectacular views of the river, great bar and restaurant, 20 minutes walk into Downtown.

Stayed in October 2023

The night staff agents were dismissive, inattentive and apathetic.

Location, the room and views.

Stayed in October 2023

hash-brown seems quite bland, coffee is mediocre

For the breakfast: bacon’s crispy & awesome,

Stayed in September 2023

Location/Exercise room - pool level

Stayed in September 2023

The carpet in the room could be cleaner.

The view, location and indoor pool were great!

Stayed in August 2023