5 Embarcadero Center, Financial District, San Francisco, CA 94111, United States
#27 of 222 hotels in San Francisco
Guests' ChoiceBased on 1403 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 13 April 2024
Sacha
United StatesNothing!
Amazing location, checking staff was beyond exceptional, rooms are modern and clean! The building is very impressive! I'd recommend to anyone!
Stayed in March 2024
Reviewed: 13 April 2024
Danielle
United StatesWe can’t rely on bell hop when we arrive because they are always so busy that our luggage doesn’t always come to our room when we need it. We always end up just carrying everything ourselves.
Every thing was clean and comfortable. The staff was accommodating when we called to let them know we would be in town a little earlier than expected and they allowed us to check in an hr before their normal check in.
Stayed in April 2024
Reviewed: 10 April 2024
Devon
United StatesNothing
The balcony and nice weather
Stayed in February 2024
Reviewed: 8 April 2024
Teresa
United StatesThe price was a bit high. There were a lot of fees added that I did not understand.
I liked the location of the hotel and that it was neat and clean.
Stayed in April 2024
Reviewed: 8 April 2024
Priscilla
CanadaNothing
Excellent to Bart station. Staffs are very nice, rooms are clean and tidy, will come back for my next SF trip
Stayed in April 2024
Reviewed: 6 April 2024
Robert
United StatesNothing very good
The view it was good
Stayed in March 2024
Reviewed: 4 April 2024
Sabrina
United StatesI just couldn't find the bathroom as we were checking in, but that is more of a personal issue. Lol 😆
I liked that it felt clean and comfortable. The hospitality was wonderful. I was greeted with a genius smile.
Stayed in March 2024
Reviewed: 4 April 2024
Jenn
United StatesBeautifully remodeled, close to everything, rooms have so many wonderful touches (under bed lighting)
Stayed in March 2024
Reviewed: 4 April 2024
Patel
AustraliaMay be a bit more cleaning is required. As I could see dust on the bed headboard and also tv
The view was amazing so was the location very convenient’
Stayed in April 2024
Reviewed: 3 April 2024
Jing
United StatesVery cozy and very fancy decoration.
Stayed in April 2024
Reviewed: 1 April 2024
Tiffany
United StatesNo free parking
Soo pretty,relaxing and great location
Stayed in March 2024
Reviewed: 28 March 2024
Yvette
United StatesThe cost of breakfast, should be free considering youre spending hundreds of dollars for a single night
Everything about the Hyatt is beautiful
Stayed in February 2024
Reviewed: 26 March 2024
Prakash
United StatesRoom was advertised as having a great view of the bay. There was only a partial view of the bay on one corner of the balcony. The balcony didn't really face the bay
Room and entire property was clean. Location is excellent just across from the Ferry Building. Bed was very comfortable. Self parking is a public covered parking lot next door for $35/day. Valet is very pricey at $85/day
Stayed in March 2024
Reviewed: 25 March 2024
Rigo
United StatesNothing
Wonder stay
Stayed in March 2024
Reviewed: 18 March 2024
Christian
Austria-
Alles perfekt
Stayed in March 2024
Reviewed: 17 March 2024
Lorena
United StatesMaybe consider cardless entry like through phone app?
That there was refrigerator in the room
Stayed in March 2024
Reviewed: 5 March 2024
Yvette
United KingdomAlthough apparently recently refurbished the bathroom already had some black mould on sealant and finish not that great.
Location and quietness of hotel
Stayed in March 2024
Reviewed: 4 March 2024
Jose
United StatesHeavily overpriced valet.
Stayed in March 2024
Reviewed: 27 February 2024
Carmelita
CanadaThe windows are a little bit filthy. I could have enjoyed the ocean and the bridge view more. The couch cushion needs to be updated.
I love the lobby and the building structure. Need more restaurants around.
Stayed in February 2024
Reviewed: 17 February 2024
Rebeca
United StatesAir system noise
Location, Valet parking, service
Stayed in January 2024
Reviewed: 8 February 2024
Mupmip
AustraliaNa
Everything
Stayed in January 2024
Reviewed: 8 February 2024
Mupmip
AustraliaNothing
Everything here is over expectation.
Stayed in December 2023
Reviewed: 2 February 2024
Matt
United StatesWe had to change our reservation due to illness. We were told we would be charged only half the cancellation fee, but we were charged a full one night amount. We do expect a refund. We rebooked our trip for 2-19-24.
Stayed in December 2023
Reviewed: 1 February 2024
Steve
United StatesLocation and ambience
Stayed in December 2023
Reviewed: 30 January 2024
Wes
CanadaPower outage last day there.
Everything exceeded expectations .
Stayed in January 2024
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