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  5. Reviews of Imperial Inn Oakland

Reviews of Imperial Inn Oakland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

490 West MacArthur Boulevard, Oakland, CA 94609, United States of America

#25 of 48 hotels in Oakland

Guests' Choice

Review Score

Based on 490 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 12, 2024

    7.0
    Brief and comfortable stay
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    refillable containers for shampoo, etc. to promote conservation

    quiet, room was clean

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    towel not very clean

    great location

    Stayed in February 2024

  • Reviewed: January 13, 2024

    8.0
    comfortable stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Rooms are clean, good staff, ideal location, free car parking,

    Stayed in January 2024

  • Reviewed: November 27, 2023

    7.0
    Good value, Comfortable bed accomodation near to train station.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No plug in the sink. No coffee pot so unable to heat up water for a hot drink. Some mechanical noise halfway through the night, every night!

    Near to train station and to where I needed to be. Large room with very comfortable bed.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Good for Short stay.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing.

    Everything was comfortable. I booked this as the location was just right for what I wanted. Good restaurants were there and Parking was on site. safe area and quite surroundings.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    7.0
    Not too bad. Comfy bed
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn't very clean. The drawer with the lamp on had some marks of a previous drink used on top of it. The hair dryer had some hair on it

    The bed was super comfy, soft and large, maybe too high for the European standards

    Stayed in November 2023

  • Reviewed: October 3, 2023

    7.0
    Great deal
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Sink was in the room

    Within walking distance to bart station. Big bed

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    it was ok been here 5x
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    my comforter had stained blood stains seen after sleeping on it

    quite

    Stayed in October 2023

  • Reviewed: September 26, 2023

    6.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Cleaning standard of the room and specially the bathroom could have been better. The water pressure of the shower was low. Staff could have been nicer. WiFi signal could have been better in some parts of the room (although I am aware that this is sometimes difficult to accomplish depending on the building and where the router is located).

    Convenient location. Very comfortable and large beds. Room was big enough and bathroom was ok as well. The exterior patio was cute, and we had free parking (note however that cars were visible and accessible from the street). Location looked kind of shady at night but it was just our impression because the next morning we realized it was a perfectly safe area with lots of restaurants and shops around.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Good standard accommodation and base to access San Francisco
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Internet very flaky, constantly dropped out. Reception area locked, contact through night window

    Well located near to BART train to S. Francisco. Helpful, friendly staff .

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    B Nothing

    L

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I came to Oakland for my very first time for Mosswood Meltdown 2023 and it was just convenient how close it was to the event.

    Stayed in July 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The towel dirty, toilet when you flush it it goes really slow staff ok in the office the girls outside nice.

    Location and good price!!

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    I’ll return as long as Sophie is there.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ask for extra towels they seem to only put 1 set

    I’ve stayed here multiple times, love the location and Sophie always makes sure my check in is an easy process! If you book early enough the rate is pretty affordable !

    Stayed in August 2023

  • Reviewed: August 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The noise from A/C in room 205 was pretty loud but, they changed the room for me to 214, the A/C was good, but the hair dryer isn’t working!

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Would use this place again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Floor was dirty in the room black feet but we have a shower so it was okay

    We arrived late at midnight and the guy was very helpful we even got a new room because of our luggage, no stairs to use after a long flight very friendly staff

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Not fancy, but cozy & comfy. Good value.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    USB power outlet didn't work, Vending machine was either out of service or empty

    Very comfortable bed, room had plenty of room and comfy chairs & small table. Older motel that has been updated with nice decor. Not fancy, but a good value. Chose for proximity. Small fridge in room.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    6.0
    Okay stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Noisy

    Spacious room, good shower and large fridge

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Good value, good location and lovely staff.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Property could use some modernization, but it's certainly been well cared for.

    Wonderful, friendly staff made the stay. Also, exceptionally clean room.

    Stayed in June 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The greatest thing about this hotel is the location. It’s super close to the city center of San Francisco! There is a great bagel shop 2 minutes walking distance to the hotel. Only thing about hotel is that the sheets were old, they have cigarette burns and some of the furniture was dirty. The overall bed and room was clean enough for a 2 night stay. Would recommend!

    Stayed in July 2023

  • Reviewed: July 16, 2023

    8.0
    Good place to stay!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The neighbourhood was not very nice. We did not really feel unsafe, but did not walk here at night.

    Clear rooms, nice bed, near to MacArthur BART station to SFO AirPort. The owner was very nice and even brought us to the BART station with our luggage.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    It was great for the occasion
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a motel so don’t expect it to be a 4 star hotel. Sone towels were not too clean…

    Staff were very accommodating. Allowed us to check in early. Perfect location for the event we were attending. Easy parking.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    8.0
    Totally worth the stay if you’re single or a couple. Probably not as a family.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No lobby. Check in behind plexi, with a doorbell that isn’t always immediately answered.

    If you want it classy, you don’t stay here. Want comfort, good value? Convenience? You stay here.

    Stayed in June 2023

  • Reviewed: May 22, 2023

    8.0
    Convenient
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The place is next to Temescal area where you'll find all kinds of restaurants.

    Stayed in May 2023

Showing 1 - 25

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