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  5. Reviews of Indianapolis Marriott Downtown

Reviews of Indianapolis Marriott Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

350 West Maryland Street, Indianapolis, IN 46225, United States of America

#39 of 151 hotels in Indianapolis

Guests' Choice

Review Score

Based on 426 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The cost of wifi on the room, the cost of parking, basically prices of everything you already charge a large amount for a room, a room that wasn't much fancier than I could get for same amount with better amenities

    We enjoyed the proximity everything and the welcoming of the staff and the convenience of the small store in the lobby

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Overall a good stay, however the check in process could've have been faster and more seemless.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - High Floor/Executive Lounge Access
    • Stayed 1 night

    Small bathroom for 4 guests, however we made it work! There did not seem to be enough staff during the check in process. We were in town for a concert at Lucas Oil and the wait for valet and to check in was very lengthy (greater than 15 mins.). Then we had to wait in line over 15 mins to catch the elevator to our room. Seemed like there should have been more staff available for a quicker process knowing this concert was happening over two days.. maybe they got it right for Friday night's guests, but could've done better for Thursday.

    The room was nice and very clean. I liked that we were able to access the indoor walkway to get us closer to Lucas Oil, since it was very cold and windy that day. Upon check out the staff was very helpful getting our car loaded. Valet had our car ready and waiting for us.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Late for our concert because of an elevator availability.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor/Executive Lounge Access
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators! 18 floors and only 3 working. 2 huge events place was packed and we waited 30 min to take elevator to our room. Another 20 to come back down. Also line at check in.

    Lobby, location, sky walk

    Stayed in April 2024

  • Reviewed: March 5, 2024

    9.0
    It was a very great place to stay. Location was everything
    • Leisure trip
    • Group
    • King Room with View - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Location Location Location

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    Overall it was a pleasant stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    For the price a frige and microwave were expected in the room

    Breakfast was not included. Disappointed

    Stayed in February 2024

  • Reviewed: January 28, 2024

    7.0
    Left with a sour taste.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was never explained to us that parking in the hotel parking garage would be an additional $55 added to the bill. When we checked in, we got asked where we parked and the employee made our cards work to get in and out of the garage. It was pretty surprising to wake up to an additional $55 for parking being noted in the statement. If the hotel has parking accommodations for their visitors, the parking garage should absolutely be included in the charge of the room as a way to say thank you for staying with Marriott. For this reason alone, we will stay somewhere else when we come back for our annual visit to Indy.

    The hotel was very clean, employees were very nice. The bed was decently comfortable, and it was really nice that the bathroom had shampoo, conditioner and body wash.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    For the price not impressed at all
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very hard to understand the people working the font desk. Room was not cleaned very well, found an angry Orchard bottle top on the floor, so made me think the floor was not swept. Restaurant staff at Conner very rude. Not friendly at all. Bell hops and valet were the best interaction with hotel staff.

    Stayed in January 2024

  • Reviewed: December 24, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with View - High Floor
    • Stayed 2 nights

    Business centre was a little sparse in snacks and coffee, bit expensive but largely because my meeting coincided with the marathon.

    Great rooms, good facilities, wonderful staff. Restaurant is very good and bar is excellent.

    Stayed in October 2023

  • Reviewed: December 18, 2023

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No free breakfast in the morning

    The convenience of the location to the event center

    Stayed in December 2023

  • Reviewed: November 5, 2023

    7.0
    We enjoyed the use of the facility.
    • Couple
    • King Room - High Floor/Executive Lounge Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were hard. Kids next door were very loud for most of the night.

    Location to event snd ease of access yo events.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    8.0
    Clean, comfortable and convenient.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Complimentary coffee in the morning in the lobby would have been nice. Our coffee machine was broken in our room.

    Room was clean and nicely appointed. Comfortable beds. Good location with access to the skywalk.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    Overall, pleased with hotel but wish our room had been cleaner.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Floor was dirty with toe nails and dirty q-tips around. Also, a cleaning rag was left on the dresser.

    Location

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    View from room bed and lounger good.
    • Business trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    No frig in room

    Lobby bars and location excellent

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    I really think the hotel is overpriced
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No fan in the bathroom. An alarm was going off in an adjoining room we had to call about.

    Location and staff

    Stayed in October 2023

  • Reviewed: September 11, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor/Executive Lounge Access
    • Stayed 1 night

    Proximity to Convention Center Room was nice and clean. Beds pretty comfortable.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Great hotel in a great downtown locarion.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights

    It wasn't quite as clean as it should be. There was a sign that said "Be responsible. Towels hung up will be left for re-use." Despite my towel being hung up it was replaced. Not eco-friendly.

    Perfect location with access to Indiana Convention Center.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    One night
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My view

    Everything

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Nice hotel but not worth the inflated price and add on fees
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No tub, nothing to prop your leg on in the shower to shave, no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room, $15.99/day for wifi & $52/day to park, room was not cleaned on our stay over, hallway smelled like weed in the morning, front desk did not ask how our stay was so I didn't convey our issues. Expected more for the price.

    Great location, very clean, super comfortable beds, front desk manager gave us complimentary yogurt & juice for a sick family member.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very nice overall.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and View - High Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Coffee around the clock is a MUST. Not to have coffee on the weekends or available at night is unacceptable. This is the only hotel I have stayed in that there was no coffee available on the weekends. Had to wait until 7 am to BUY one for $5.00. You rate yourselves a 4 star hotel. No coffee makes for grumpy guests.

    Very nice Marriot. Clean, good staff. Centrally located downtown within 15 minutes of Lucas Oil Stadium.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room didn't have fridge or microwave,...but definitely easily overlooked though because the beds were comfy, cleanliness was top notch and the amazing staff.

    all the staff was AMAZING, so kind and friendly!

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Had to reserve carts in advance to get luggage to parking garage. They didn’t tell us that during check in. Had to pay for parking.

    Location, staff, beds were comfortable.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    Thank you
    • Business trip
    • Solo traveler
    • King Room with Skyline View
    • Stayed 3 nights

    I was very overwhelmed by the parking and cost. I understand you cant control the parking near you but $62 a day to park a car seemed absurd to me. The valet were great and for $5 more to have them park my car was nice but that price is stupid.

    I did not have breakfast. I was there for a conference and did not use the room for more than showers and sleep. Everything was great though.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I had called ahead asking for a pack and play for our room for which they said they would have one in there and ready- had to spend over an hour and a half, and 3 requests once checked in waiting for it to come to our room, for which one side kept collapsing.

    loved the location and sky bridge to Lucas oil stadium. great restaurant too!

    Stayed in March 2023

  • Reviewed: May 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Parking and valet was over $50 per night and that seemed excessive.

    Stayed in May 2023

Showing 1 - 25

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