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  5. Reviews of Isleta Resort & Casino

Reviews of Isleta Resort & Casino This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11000 Broadway Southeast, Albuquerque, NM 87105, United States of America

#19 of 115 hotels in Albuquerque

Guests' Choice

Review Score

Based on 1442 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2024

    7.0
    Ok to stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No bath tubs, pool area was crowded and dirty

    Beautiful on outside

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Loved it I will be going back
    • Leisure trip
    • Couple
    • Executive King
    • Stayed 1 night
    • Submitted from a mobile device

    I think the breakfast was excellent, hot and delicious, and service was fast and very nice when delivered to the room

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the nights, our room started to smell like marijuana. We asked to move rooms and staff was very helpful and quick to move us. Except they gave us keys to a room that was already occupied, so we ended up walking in on a family. Very awkward! Other than that, our stay was nice.

    Very clean rooms.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff and clean and spacious rooms

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Good value, good facility; IF you like casinos more generally.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights

    I wish there had been more dining options. The food court is located in the casino and it is fine, but the cafe had very limited hours (7am - 2pm). I didn't necessary wanna drop gourmet restaurant kinda money for every meal. I guess that's one of the drawbacks with its location. Maybe add a pizza place/Italian cuisine spot?

    The location of this property is off the beaten path. That can be good or bad depending upon what you're looking for. It is still only minutes from all the things I wanted to see and do in ABQ, so I viewed the location as a positive. Here's one thing I would cite as a huge positive: the hot water in the restroom didn't take forever to come out. Sometimes, you have to run the water for a while before the hot water gets to the faucet, but it was practically immediate. It seems like such a small thing, but I appreciate it!

    Stayed in March 2024

  • Reviewed: January 23, 2024

    9.0
    Great stay !
    • Leisure trip
    • Couple
    • Executive King
    • Stayed 1 night
    • Submitted from a mobile device

    The shower to small shower head hits to high up had to stand in a corner to shower

    Everything was clean and nice staff

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of black hair on floor in bathroom. Bed was not comfortable.

    Hot tub in room. Clean carpets. Plenty of towels.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Beautiful hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No smoking

    Not offered

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    It was great
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Stayed in December 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food areas close at 11pm after a concert.

    Clean accommodations and nice staff.

    Stayed in November 2023

  • Reviewed: August 13, 2023

    9.0
    Beautiful Hotel inside and out, very relaxing atmosphere.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    It would have been nice to know at check in that the main restaurant was closed on Tuesday's.

    The room was very comfortable and spacious. The bed was extremely comfortable. The coffee at Chill was the best we have had in a long time.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Lovely room bed and pillows. Very well presented. Fab bathroom.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    As we were there mon and Tues nights it was quiet so very limited choice for food and bars

    Great price. Lovely hotel and spacious room. Good pool

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom tube could have been cleaned better shower wall still had someone else hair stuck to it.

    Everything was wonderful

    Stayed in August 2023

  • Reviewed: July 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slot machines don’t pay out

    Stayed in July 2023

  • Reviewed: June 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The room and furnishings show their age and lack luster, scratched and nicked cabinets, table, etc., the bathroom lighting very dim, there was a picture missing leaving only the anchors exposed. Upon check-in they reminded us of no smoking and no pets but someone had a dog in the next room that barked for a couple of hours during the night. We mentioned this at check-out but were just told that those guests probably brought the dog in as a service animal.

    The room was very spacious, large bathroom, nice shower, nice countertop mirror, good quality shampoo, conditioner, etc., coffee in room and refrigerator (no microwave). No complaints on the cleanliness.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    8.0
    One night stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Food options seemed to be limited compared to the last time we stayed here.

    Great Location

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    very nice
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Would like more restrauants

    very nice

    Stayed in April 2023

  • Reviewed: May 25, 2023

    9.0
    My stay was excellent.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing not to like, everything was wonderful!

    I loved the bed and staff. The bed was so comfortable and I was able to get a great night of sleep. The staff was absolutely amazing and very accommodating.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    9.0
    excellent stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing too serious

    I’ve stayed here before with my family and will always love staying here when I get the chance. beautiful inside and out.

    Stayed in March 2023

  • Reviewed: May 8, 2023

    8.0
    very nice stay, room was clean and comfortable, staff were excellent.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the view from our room was very poor

    very clean and safe, beautiful facilities.

    Stayed in May 2023

  • Reviewed: May 7, 2023

    7.0
    Pretty nice stay other than the disappointments mentioned.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We I arrived the toilet seat was down ( not up if it had been recently cleaned) and there were dried drops of urine on it. Also the room description mentions that bath robes are provided to I purposely didn’t bring one to find out there was no robe available.

    Cleanliness. Quiet room. Comfortable bed.

    Stayed in May 2023

  • Reviewed: April 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a shame I couldn’t check-in until 4pm, as this limits the amount of time I had to enjoy the facilities. I had a view of a roof, which is disappointing given the landscape and indeed the nice architecture of the hotel.

    The room was of a very high standard, modern and very comfortable.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No alcohol allowed in the casino was very strange. I don't mind no smoking in the casino, but I can see how that would be a problem for gamblers. It was also eerily quiet in the casino, so it's probably the most boring casino I have ever visited. The location of the hotel is also inconvenient in relation to the rest of the city.

    The hotel was very clean. I think the casino was the cleanest I have ever seen.

    Stayed in March 2023

  • Reviewed: April 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King
    • Stayed 1 night
    • Submitted from a mobile device

    We booked in order to enjoy the hot tub, but when we arrived, we were informed that the pool and hot tub were closed for annual cleaning. I think something like that should be made clear before one books, so one can make an educated choice.

    The room was great, super nice, clean, and comfortable.The staff was very helpful and friendly.

    Stayed in April 2023

Showing 1 - 25

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