11000 Broadway Southeast, Albuquerque, NM 87105, United States of America
#19 of 115 hotels in Albuquerque
Guests' ChoiceBased on 1442 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.4
Facilities
8.6
Staff
8.7
Value for money
8.2
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Amy
United States of AmericaNo bath tubs, pool area was crowded and dirty
Beautiful on outside
Stayed in April 2024
Reviewed: April 28, 2024
Sonia
United States of AmericaI think the breakfast was excellent, hot and delicious, and service was fast and very nice when delivered to the room
Stayed in April 2024
Reviewed: April 16, 2024
Ricardo
United States of AmericaOne of the nights, our room started to smell like marijuana. We asked to move rooms and staff was very helpful and quick to move us. Except they gave us keys to a room that was already occupied, so we ended up walking in on a family. Very awkward! Other than that, our stay was nice.
Very clean rooms.
Stayed in April 2024
Reviewed: March 26, 2024
Quintana
United States of AmericaFriendly staff and clean and spacious rooms
Stayed in March 2024
Reviewed: March 14, 2024
Able
United States of AmericaI wish there had been more dining options. The food court is located in the casino and it is fine, but the cafe had very limited hours (7am - 2pm). I didn't necessary wanna drop gourmet restaurant kinda money for every meal. I guess that's one of the drawbacks with its location. Maybe add a pizza place/Italian cuisine spot?
The location of this property is off the beaten path. That can be good or bad depending upon what you're looking for. It is still only minutes from all the things I wanted to see and do in ABQ, so I viewed the location as a positive. Here's one thing I would cite as a huge positive: the hot water in the restroom didn't take forever to come out. Sometimes, you have to run the water for a while before the hot water gets to the faucet, but it was practically immediate. It seems like such a small thing, but I appreciate it!
Stayed in March 2024
Reviewed: January 23, 2024
Jacob
United States of AmericaThe shower to small shower head hits to high up had to stand in a corner to shower
Everything was clean and nice staff
Stayed in January 2024
Reviewed: January 1, 2024
Ruth
United States of AmericaLots of black hair on floor in bathroom. Bed was not comfortable.
Hot tub in room. Clean carpets. Plenty of towels.
Stayed in December 2023
Reviewed: January 1, 2024
William
United States of AmericaNo smoking
Not offered
Stayed in December 2023
Reviewed: December 11, 2023
Joe
United States of AmericaClean
Stayed in December 2023
Reviewed: November 13, 2023
Tammy
United States of AmericaThe food areas close at 11pm after a concert.
Clean accommodations and nice staff.
Stayed in November 2023
Reviewed: August 13, 2023
Larry
United States of AmericaIt would have been nice to know at check in that the main restaurant was closed on Tuesday's.
The room was very comfortable and spacious. The bed was extremely comfortable. The coffee at Chill was the best we have had in a long time.
Stayed in August 2023
Reviewed: August 6, 2023
Kay
United KingdomAs we were there mon and Tues nights it was quiet so very limited choice for food and bars
Great price. Lovely hotel and spacious room. Good pool
Stayed in August 2023
Reviewed: August 6, 2023
Jason
United States of AmericaBathroom tube could have been cleaned better shower wall still had someone else hair stuck to it.
Everything was wonderful
Stayed in August 2023
Reviewed: July 4, 2023
Nancy
United States of AmericaSlot machines don’t pay out
Stayed in July 2023
Reviewed: June 21, 2023
Edward
United States of AmericaThe room and furnishings show their age and lack luster, scratched and nicked cabinets, table, etc., the bathroom lighting very dim, there was a picture missing leaving only the anchors exposed. Upon check-in they reminded us of no smoking and no pets but someone had a dog in the next room that barked for a couple of hours during the night. We mentioned this at check-out but were just told that those guests probably brought the dog in as a service animal.
The room was very spacious, large bathroom, nice shower, nice countertop mirror, good quality shampoo, conditioner, etc., coffee in room and refrigerator (no microwave). No complaints on the cleanliness.
Stayed in June 2023
Reviewed: June 15, 2023
Larry
United States of AmericaFood options seemed to be limited compared to the last time we stayed here.
Great Location
Stayed in June 2023
Reviewed: June 5, 2023
Linda
United States of AmericaWould like more restrauants
very nice
Stayed in April 2023
Reviewed: May 25, 2023
Amber
United States of AmericaThere was nothing not to like, everything was wonderful!
I loved the bed and staff. The bed was so comfortable and I was able to get a great night of sleep. The staff was absolutely amazing and very accommodating.
Stayed in May 2023
Reviewed: May 22, 2023
Kanora
United States of AmericaNothing too serious
I’ve stayed here before with my family and will always love staying here when I get the chance. beautiful inside and out.
Stayed in March 2023
Reviewed: May 8, 2023
Chris
Australiathe view from our room was very poor
very clean and safe, beautiful facilities.
Stayed in May 2023
Reviewed: May 7, 2023
Michelle
United States of AmericaWe I arrived the toilet seat was down ( not up if it had been recently cleaned) and there were dried drops of urine on it. Also the room description mentions that bath robes are provided to I purposely didn’t bring one to find out there was no robe available.
Cleanliness. Quiet room. Comfortable bed.
Stayed in May 2023
Reviewed: April 19, 2023
Thomas
United KingdomIt’s a shame I couldn’t check-in until 4pm, as this limits the amount of time I had to enjoy the facilities. I had a view of a roof, which is disappointing given the landscape and indeed the nice architecture of the hotel.
The room was of a very high standard, modern and very comfortable.
Stayed in April 2023
Reviewed: April 17, 2023
Terry
United States of AmericaNo alcohol allowed in the casino was very strange. I don't mind no smoking in the casino, but I can see how that would be a problem for gamblers. It was also eerily quiet in the casino, so it's probably the most boring casino I have ever visited. The location of the hotel is also inconvenient in relation to the rest of the city.
The hotel was very clean. I think the casino was the cleanest I have ever seen.
Stayed in March 2023
Reviewed: April 11, 2023
Kimberly
United States of AmericaWe booked in order to enjoy the hot tub, but when we arrived, we were informed that the pool and hot tub were closed for annual cleaning. I think something like that should be made clear before one books, so one can make an educated choice.
The room was great, super nice, clean, and comfortable.The staff was very helpful and friendly.
Stayed in April 2023
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