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Reviews of La Quinta by Wyndham Orange County Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2721 Hotel Terrace, Santa Ana, CA 92705, United States of America

#17 of 25 hotels in Santa Ana

Guests' Choice

Review Score

Based on 1142 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.1

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was nice and clean. Breakfast was good

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Fair enough
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast the same daily. Still need to take a lyft to Disney.

    Value for money, quiet location. Spacious 2 double beds fit for a family of 5.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night

    The bathroom door should have a latch No view from the room not even the sky. More veg options in the breakfast would have been appreciated

    We just stayed overnight.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    For over all the price wasn’t bad it was under 100 the location was perfect the room was just not properly cleaned to my
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything’s seem nice until I notice they didn’t properly cleaned the bathroom, I completely understand there so many rooms to keep up with but it was disgusting to see stains from previous guest . The sink was also clogged up I noticed this after I washed my hands

    The hotel was close to the airport so it was convenient for me to book this room , I got the king suite and it was very spacious. Had a mini fridge and a microwave plus a coffee machine . It also had a sofa bed which was nice to know

    Stayed in February 2024

  • Reviewed: March 9, 2024

    6.0
    I had an above average experience, the facility was spacious and clean
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed and couches were uncomfortable. It was too soft

    It was spacious and clean

    Stayed in March 2024

  • Reviewed: February 19, 2024

    8.0
    Pleasant
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night

    Bed sagged on one side.

    Good breakfast.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast because not all the items can be for Muslim consumers

    Mobility

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    I'll be back
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I did not stay longer

    It is was very convenient to everything in OC

    Stayed in February 2024

  • Reviewed: January 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell very strong

    The bed

    Stayed in January 2024

  • Reviewed: January 12, 2024

    6.0
    La Quinta is always trust worthy but this time the stay was ok, could have been better but nothing too upsetting.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room smelled like wet carpet and smoke (even though it was a non smoking room)

    Always love staying here when I go to Disney, it’s close enough to drive to and price is always of good value

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Was ok, could of been different
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was a joke to any other La Quinta we visited. They only had to make their own waffles or cereal most days. On rare occasions they had eggs and hash browns. We asked about lack of food, the worker said they were also displeased because they didn't order the correct amount of ingredients. That was the explanation on day 1 to 2 and 4 to 5. They workers with the exception of one front worker and the cleaners looked like they didn't want to be there at all. One worker must have been having the worst day because she was snarky at all questions whether it was us or other guests.

    The location was not too far or close to the places we wanted to visit. We could enjoy the scenery without having to drive too far.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    7.0
    Good enough
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cockroaches and broken fixture pieces. Neighbors smoking weed. Thin walls.

    Breakfast.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Comfortable and pleasant
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly, and the hotel lobby was very welcoming and clean

    Stayed in December 2023

  • Reviewed: November 26, 2023

    7.0
    I was fine since we needed was to sleep so we could catch our early flight without difficulty.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    Room directions to elevators.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    8.0
    Great value for your money!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The room could've been a little cleaner there was crumbs on the floor and the bathroom looked like it hadn't been detailed. (Soap tray was dirty)

    Breakfast was great! Many options for the whole family. Location was close to our destinations. The accessibility in one of the rooms was great for our family members. The fridge in our room was not working but the maintenance man took care of it as soon as we called front desk.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in September 2023

  • Reviewed: October 25, 2023

    8.0
    Good location and clean
    • Business trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was poor and juice machine was broken AND PLEASE BETTER CUSTOMER SERVICE PLEASE PLEASE

    Location and price

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Broken a/c shield for drapes never fixed. Request for extra blanket never received.

    Good

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Decent stay for price and location. Needs a bit of maintenance
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to change rooms 3 times. 1st because it was not the room I had booked, second because the hinge was not attached to the door and it would not shut to the main hallways. 3rd room was decent, but the bed was well worn and I felt like I was rolling to the middle all night.

    Location was great and shuttle was quick to get us to the airport

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Travelers with friends
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking, asked for room on 1st floor and was told "well thats all we have. That's your room"

    The rooms are very big, Adked for a 1 bdroom and thats what wr got a big room

    Stayed in October 2023

  • Reviewed: October 2, 2023

    7.0
    overall ok
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights

    wouldn't say anything .. Since I was using the room to crash I think it was overall okay for me

    Room was okay .. It was simple ordinary room. Breakfast was ok but they were like you can't take it to rooms but other customers were taking it. Clean : not sure the bedsheet and blankets were changed ..

    Stayed in October 2023

  • Reviewed: September 25, 2023

    7.0
    It was all good but our neighbor was loud
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Can hear through the walls

    Location was perfect.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Good, but could be better.
    • Business trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Already damaged furniture, bathtub was slippery-no grip to hold onto. I almost fell when i took a shower and my partner actually fell and chipped his toenail as he was catching his balance on the side of the tub.

    Breakfast, large room, microwave and fridge

    Stayed in September 2023

  • Reviewed: September 11, 2023

    6.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff was terrible, the worse customer service I’ve ever seen. They should be ashamed of themselves. They all had such a horrible attitude. Sunday morning someone came and told front desk someone had broke into his car and she literally said “so, did you call the police? What do you want me to do. We’re not responsible for anything did you not read the paper? No empathy what so ever. The towels were old and and dirty. The comforter also had some black stains. I went down to front desk and ask for a set of towels, she gives me 2. The pool area was a bit dirty, we asked for some towels in the pool because the 2 that were there were dirty, we were there for 45 minutes and the towels never came. The bathroom next to the pool was so dirty and smelly you would think it was a public bathroom at a beach. Breakfast was ok. I guess you pay for what you get, and for a facility that says they’re smoke free the rooms really reeked of cigarette. I will say housekeeping staff was friendly.

    Location was good Breakfast was ok, good variety.

    Stayed in September 2023

Showing 1 - 25

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