17650 Four Oaks Lane, Schertz, TX 78154, United States
#5 of 5 hotels in Schertz
Guests' ChoiceBased on 225 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.6
Staff
8.5
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 16 April 2024
Roberto
United StatesOnly one elevator was working and it was not in very good shape. The room we got was across a room from a room that it had a busted door covered with a plastic bag and taped, didn’t feel comfortable walking around it.
The location was very close to the highway and shops.
Stayed in April 2024
Reviewed: 2 April 2024
Michael
United Statesour Tv would not turn off , the remote didn’t work, sink slow draining.
it was clean and the beds comfy.
Stayed in April 2024
Reviewed: 1 April 2024
Tanya
United StatesPool was very dirty and hot tub closed
Clean, great customer service and easy check in process
Stayed in March 2024
Reviewed: 21 March 2024
Chuleepon
ThailandOne of the lamp is not working
So clean and so convenient
Stayed in March 2024
Reviewed: 13 February 2024
Wallace
United StatesHair found in the bed and in the shower
Stayed in February 2024
Reviewed: 29 January 2024
Christian
United StatesOur tv didn’t work but everything else was wonderful
Stayed in January 2024
Reviewed: 2 January 2024
Enrique
PeruCleanliness: carpet was dirty in the hallway, the bathtube was slippery my kid fall down
Location was great close to a supermarket and a gas station
Stayed in December 2023
Reviewed: 16 December 2023
Sasha
United StatesThe fire alarm seem to always announce In the morning.
Close to things
Stayed in December 2023
Reviewed: 22 November 2023
Sang
South KoreaWiFi Internet is so slow
I made a wrong reservation. The bookking.com and the hotel were well controlled. I made a reservation to go in a day earlier, but they allowed me delay one day. Thank you from the bottom of my heart. The room is clean. The staff are very friendly.
Stayed in November 2023
Reviewed: 29 September 2023
Taylor
United StatesA bit ‘industrial’
Convenient location and very friendly and helpful staff
Stayed in September 2023
Reviewed: 4 September 2023
Luis
United StatesNA
Clean and breakfast.
Stayed in September 2023
Reviewed: 19 August 2023
Fuentes
United StatesThe pool area could be more clean.
Breakfast was excellent.
Stayed in July 2023
Reviewed: 29 July 2023
Amalio
United StatesOnly one elevator works. No jacuzzi out side. The beds were a 2 out of 5 at best.
Staff was very friendly. The location was good
Stayed in July 2023
Reviewed: 15 July 2023
Jay
United StatesThe a/c in part of the suite didn't work
Everything was nice
Stayed in July 2023
Reviewed: 10 July 2023
Rnlucio
United StatesOn our 1st night the elevator wasn't working and we were on the 4th floor. The Saturday breakfast was great but most of the food was gone by 8am. The Sunday breakfast didn't have much to pick from or it wasn't put out at 8am.
The facility was very clean, and the staff was very kind. The breakfast was great for Saturday if only they prepared more.
Stayed in July 2023
Reviewed: 3 July 2023
Hannah
United StatesThe pool was kinda dirty & the pool door was broke, didn’t look very good. We still swam but definitely need an upgrade on that
Breakfast was great, room was very nice & spacious. The staff was great especially when they had difficulty with short staff that day.
Stayed in July 2023
Reviewed: 20 June 2023
Georgina
United StatesI reserve a king-size bed, and we got to a 2 full-size bed.
The room was clean
Stayed in June 2023
Reviewed: 14 June 2023
Yesenia
United StatesThe breakfast!! My husband and I are big with breakfast and were looking forward to it so much before checking out and heading for the day. Your breakfast was the worst experience of all of our stays we've had. So much for breakfast included. I think you were short staff, i seen the receptionist dealing with the breakfast too. She was the only one i seen. I saw her frustrated, but don't blame her. We ended up leaving to have breakfast elsewhere. I was very disappointed.
We liked the cleanliness of the room and bed comfort with cold AC.
Stayed in June 2023
Reviewed: 11 June 2023
Regan
United StatesThe beds were a little uncomfortable, and we found a old bottle of lube under our bed... lol
Breakfast was very nice!!
Stayed in June 2023
Reviewed: 5 June 2023
Alexus
United Statesthe elevators were out of order so we had to carry all of our stuff up and down the stairs . not saying the stairs are a bad thing but it is more convenient to have a working elevator especially with a baby and all the extremities
it was clean and great location .
Stayed in June 2023
Reviewed: 15 May 2023
Rivera
USAThe room smelled of cigarettes. And there was a red dot stain on the sheets...or bed cover.
The staff was very friendly
Stayed in May 2023
Reviewed: 26 April 2023
Robbins
United Statesthere was no warning about the hot tub being out of order, the pool was not clean. only one elevator worked. our room door would get stuck on the tile. it could’ve been cleaner. they didn’t have anything but waffles on Sunday. understocked.
the location was good
Stayed in April 2023
Reviewed: 7 February 2023
Seannee
United StatesBreakfast was great. eggs, bacon or sausage, waffles, and other items. Coffee always available. Rooms were nice. Bathrooms clean. Staff was very friendly.
Stayed in February 2023
Reviewed: 7 November 2022
Melissa
United Stateselevator problem
closeness to my event
Stayed in November 2022
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