4001 Market Street, Reno, NV 89502, United States of America
#47 of 47 hotels in Reno
Guests' ChoiceBased on 1270 hotel reviews
4.4Cleanliness
5.2
Comfort
5.3
Location
6.4
Facilities
4.8
Staff
6.4
Value for money
5.1
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Dwane
United States of AmericaRoom was not clean. TV was broken. Property has no elevator for second floor. Drug use in parking lot.
Breakfast had no eggs or sausage. Did have muffins and waffles.
Stayed in April 2024
Reviewed: April 8, 2024
Eric
United States of AmericaI could hear the next room fornicating the whole time which kept me awake
It was available
Stayed in April 2024
Reviewed: March 23, 2024
Neil
United States of AmericaBreakfast had very few options, none very good. The woman at the front desk did not seem very happy to help me. I asked if we could get a room on the first floor instead of the second (no elevator), and was told nothing was available. It was obvious that there were many vacant rooms on the ground level. When I asked the next morning if I could give her a Wyndham rewards number to get credit for our stay, she basically said "no'. When I persisted she told my that my name was on the booking and our rewards account was in my wife's name (who also was a guest), and we could not get credit. Eventually she begrudgingly entered the member number. Then she added that since I booked though a third party, that I was not entitle to rewards points anyway.
The price.
Stayed in March 2024
Reviewed: March 19, 2024
Justin
United States of AmericaDirty air conditioner did not work. Very noisy. Plus side was it was cheap.
Stayed in March 2024
Reviewed: March 8, 2024
Matthew
United States of AmericaNo airport shuttle, very basic very dated
Close to airport
Stayed in March 2024
Reviewed: March 2, 2024
Julie
United States of AmericaOld and rundown but it was cheap and ok for one night.
Cheap
Stayed in February 2024
Reviewed: February 25, 2024
Joshua
IndiaRoom was exceptionally dirty, crusted dirt all over the carpeting, weird stains on the bathtub, sheets and towels were stained, room smelled of cigarette smoke although it was non-smoking, bed was uncomfortable. For some reason there was an ironing board without a cover in the corner. One positive was the strong water pressure. Shouldn’t have expected much for the price but this was comically bad.
Not much.
Stayed in February 2024
Reviewed: February 5, 2024
Miguel
United States of AmericaWe didn’t like that everything in the room was visibly dirty or felt dirty. There were stains on all of the furniture, half the light switches didn’t work, the shower was so filthy and grimy looking that we didn’t even use it. The room had an odd aroma about it, most likely the carpet.
The only thing we liked about the property was the location.
Stayed in February 2024
Reviewed: January 30, 2024
Jody
United States of Americabed frame kept dropping the box springs, long nasty sticky stain or something on the skirting and comforter. bath tub felt like you were going to fall thru.
location
Stayed in January 2024
Reviewed: January 9, 2024
Michael
United States of AmericaThe facility was unclean and the room was in a need of repairs
We neede a hotel that allows pets
Stayed in January 2024
Reviewed: December 20, 2023
Dan
United States of AmericaTub floor “buckles. Water valves don’t adjust smoothly — ice cold or scalding hot. Old and run-down feel throughout. Not even a blanket or bead spread on bed.
Stayed in December 2023
Reviewed: November 26, 2023
Ruyi
United States of AmericaRoom is dirty
Location is good
Stayed in November 2023
Reviewed: October 22, 2023
Joseph
United States of AmericaRoom was really dirty. Bathroom was not very clean and toilet was not clean and had stains. Carpet was disgusting and dirty. Had to walk with socks on. Room was very outdated and chair to sit on was very soiled. Breakfast at the lobby was terrible. Not much to eat and not very much sitting for people to eat. Worst Hotel I’ve ever stayed at in my life. 👎🏻
Location
Stayed in September 2023
Reviewed: October 20, 2023
Joclyn
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: October 1, 2023
Charles
United States of AmericaNot what I expected
Stayed in September 2023
Reviewed: September 25, 2023
Christian
United States of AmericaNo towels No room cleaning Key cards kept stop working Restroom dirty Refrigerator iced over
Like the location
Stayed in September 2023
Reviewed: September 23, 2023
Hatch
United States of AmericaIt was dirty took pic turned in to management room was dirty the place needs to be cleaned up I won't be back it was that bad
Place to sleep
Stayed in September 2023
Reviewed: September 21, 2023
Stephen
United States of AmericaRoom was small, there was only one available electrical outlet. The high price on the first night ($250+) was grossly out of proportion for the low quality of the room.
Free breakfast and WiFi was nice. I was glad to be able to bring my dog to the room.
Stayed in September 2023
Reviewed: September 19, 2023
Daniel
United States of AmericaJust the room service. The cleaning of the room.
I stayed for five days and never received main service even though I requested it twice. I had to go get towels and garbage bags myself from the front desk. The tub shower drained very slowly. Someone did come on the last day I was there, but what is also reported the first night ice date. Night staff was very pleasant and accommodating. There were people sleeping outside my room in their car with barking dogs. 
Stayed in September 2023
Reviewed: September 18, 2023
Lucelva
United States of AmericaIt was not that clean
It was close to shopping center
Stayed in September 2023
Reviewed: September 15, 2023
Aaron
United States of AmericaThe room we received was filthy, missing towels, and such. also being the same type room we booked the last time we stayed this one was not as large nor as nice . Many things broke and damaged . Broken stairs and tons of construction going on at 6 am .
The staff was nice but the room we received the second time we stayed was night and day .
Stayed in September 2023
Reviewed: September 12, 2023
Jesus
United States of AmericaEverything
Nothing
Stayed in September 2023
Reviewed: September 9, 2023
Naomi
United States of AmericaRoom was not cleaned, bathtub looked too dirty to shower in. Carpet stained and smelled. We ended up staying with family who lives in the area
The woman working the front desk was absolutely amazing. Extremely professional
Stayed in August 2023
Reviewed: September 9, 2023
Chantay
United States of AmericaThe fist room was dirty. With stains on the bedding. Black hand prints in the shower as well as red and black mold. The location pictures are deceiving. It in an industrial area across from a high school.
Nothing, I couldn't cancel for fear of losing my money.
Stayed in September 2023
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