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  5. Reviews of Le Ritz Hotel and Suites

Reviews of Le Ritz Hotel and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

720 Lindsay Boulevard, Idaho Falls, ID 83402, United States of America

#29 of 31 hotels in Idaho Falls

Guests' Choice

Review Score

Based on 1286 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    8.2

  • Facilities

    6.1

  • Staff

    7.5

  • Value for money

    6.5

  • Free WiFi

    6.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Desperately needed an update. Bathroom was not very clean. No stir sticks in room for coffee. Only thing hot was waffles and NO Coffee at 8am!!!!!

    Breakfast included in price

    Stayed in April 2024

  • Reviewed: April 2, 2024

    5.0
    Plan to self rescue for breakfast
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was bad. Cold cereal, old donuts and hard boiled eggs were room temperature, with brown yolks. Mine had a black strand of hair on it. The server sat in the kitchen, was on his phone, was not attentive to guests and did not speak English..

    Price. Great value for travelers.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    6.0
    Good location and value for a quick stopover
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non Smoking/Pet Friendly
    • Stayed 1 night

    They are in the process of remodeling (new owners, I think), so the situation is not perfect, but workers and projects were respectful to guests, and it was easy to move around project areas. Shower water pressure not great. Really the location and cost made up for any inconveniences. Hopefully when they are done with upgrades, they'll give everything a really good clean and replace the showerhead.

    Location on the river was great -- easy walk around old town and parks. Good parking, nice room for pet, comfortable bed, friendly staff.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    5.0
    Eh, it was a little cringey
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The lobby looked nice but sort of smelled of urine. The bathroom had hair around the tub. One of the bedspreads had a little blood stain… cleanliness was lacking. The deadbolt didn’t work. There was a soda machine but no snacks… I really wanted a late night candy bar.

    The location and price are what drew me to book. The mini fridge worked.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    7.0
    The bed and the breakfast was worth the stay
    • Business trip
    • Couple
    • King Room - Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet or tub was leaking somewhere, not sure but the bathroom floor between the two had water consistently. The bathroom sink and bathtub drained very very slowly. The housekeepers have failed to deep clean the shower walls and failed to supply coffee for our room but we had the coffee pot.

    The bed was thee best thing! Absolutely comfortable. Breakfast was decent and price was great

    Stayed in January 2024

  • Reviewed: November 27, 2023

    7.0
    I would come back as it better than the local competition.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Broken door secondary latch, no smoke seal on the main door so noise from the hallway is very objectionable and fire safety is compromised. Tv had some issue with brightness.

    Location is good, Price reasonable. Room and linens clean.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee supplies were not very good

    Location and price were good. Room was comfortable and clean

    Stayed in October 2023

  • Reviewed: October 28, 2023

    5.0
    Not much complaints for just an overnight stay, a lot of businesses nearby, good location to us
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t find anything to eat for breakfast, fruit like apple went out fast and nobody came to fill. No hot water was available

    The room was ok for the price. I just had coffee for breakfast. Location is easy to find

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    No blow dryer and a sound in the room, not sure what it was, but sounded like someone breathing through the vents .

    The friendliness and location for our game event.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    7.0
    Decent
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Building was worn and mildew in the bathroom

    Great location. Friendly and helpful staff.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    5.0
    Not worth the money.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We ran out of toilet paper and had to ask 4-5 times to get some. Things were breaking in the room. The smell was really bad. We didn’t get enough towels.

    That it was next to a beautiful river. The bed was comfy. The breakfast was ok.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    5.0
    Comfortable and affordable
    • Leisure trip
    • Solo traveler
    • Deluxe King Room, River View, Non Smoking
    • Stayed 1 night

    The renovations

    It's a great location but the hotel is in the middle of being renovated which it needs. Other than that it was fine and the staff helpful and kind

    Stayed in July 2023

  • Reviewed: September 5, 2023

    5.0
    Reasonably comfortable room but low quality, messy remodeling, dirty hallway. Will not return.
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access/Non Smoking/Pet Friendly
    • Stayed 1 night

    Extensive remodeling in the hallways; needed to step past a painter, dirty hallway floors and carpet. No carpet in room, wood bed frame exposed to view. Room full of junk with no door.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room, River View, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast. Great location

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Working on the lobby entrance during peak hours, not a great way of doing business!

    Under construction, so know that! The Hotel has potential. A little dusty. Beds aren't good. However, it's cheap!

    Stayed in August 2023

  • Reviewed: August 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    First off, we wanted to pay cash when we arrived and not use our card, they would not let us pay the way all other hotel do. The hot tub was out of order, and the pool was cold. The attendees put us in a section of the hotel that was pretty rough looking due to renovations. The Hotel was not full at all, so we could have been placed somewhere else. No amenities in the room (no soap, shampoo, conditioner, no kleenex) ran out of toilet paper. Ran out of stuff for breakfast by 7:30, breakfast was to be open till 9.

    Good location!

    Stayed in August 2023

  • Reviewed: August 17, 2023

    5.0
    In short I stayed cause I had to but it sucked.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was freezing. Couldn't find the breakfast. Bathroom had no door on it.

    All around crappy

    Stayed in August 2023

  • Reviewed: August 13, 2023

    6.0
    Anniversary getaway.
    • Leisure trip
    • Couple
    • Deluxe King Room, River View, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    First room was a mess, not clean, breakfast was, a bottle of water, an apple, cup cake and a small bottle of sunny D.

    Our first room was a total mess, I took pictures and went to front desk. The staff was very nice and gave us a much better room. We understand the renovations going on, so overall nice place, can't wait for it to be fully renovated. Should be a beautiful place.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room, River View, Non Smoking
    • Stayed 1 night

    Didn't match the online pictures. They are renovating, but the rooms were a mess, my sheets weren't clean ~ there was something on them.

    Staff was very nice and friendly

    Stayed in July 2023

  • Reviewed: July 31, 2023

    5.0
    Loved the view but will not book again
    • Business trip
    • Solo traveler
    • Deluxe King Room with Rain Shower, River View, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty lobby looked clean the hall to room and the room was dirty

    The view of the river was amazing and the bed was comfortable

    Stayed in July 2023

  • Reviewed: July 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room, River View, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is being remodeled. Looked like it had flooded. There was only towels for one person. Ordered and received more. No smoke detectors in the room

    The location was great

    Stayed in July 2023

  • Reviewed: July 20, 2023

    6.0
    Just OK.... Not great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of towels. Messy area in lobby. Coffee machine at breakfast was not good. Breakfast just so so. Pool area not very clean. Pool furniture was broken. Too pricey for what we got.

    Close to town.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    5.0
    Good restaurant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was under a remodeling. My room should have been on the do not rent list. Limited towels and very thin.

    The restaurant next door was great.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    5.0
    Ok for a one night stop off
    • Leisure trip
    • Couple
    • Deluxe King Room, River View, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was in the process of being redecorated so everything looked a bit shabby, boxes stored in Reception, spatters of paint on the bathroom floor, broken toilet seat, poor wi-fi

    The bed was comfy & there was a great view of a river out the window

    Stayed in July 2023

Showing 1 - 25

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