I was very surprised it was the cleaners hotel I have ever been at,my allergies did not flare up at all, I made a misstake booking it ,but the best isstake I ever made,

Stayed in August 2025

The hotel is not properly cleaned; I even saw a flying bat when I left. Most of the rentals were related to the bar exam but they did not prepare rooms on time and we had to wait 2-3h to check in instead of spending this time studying. The AC is very noisy also.

Amazing staff

Stayed in July 2025

Staff was great!

Stayed in August 2025

The bed was very comfortable

Stayed in June 2025

Poorly lit room.

Functional clean room, great parking availability onsite.

Stayed in June 2025

The owner is very controlling. They have a note limiting small breakfast sandwiches to one per customer, which I have never seen in a hotel. And the owner is pretending that he is watching TV, circulating around the breakfast area to see what you are eating.

Stayed in June 2025

It is a historic, 120-year-old building with pertaining features, but the beds look also "historic".

Stayed in June 2025

Rooms are pretty dated. A bit of refurbishment and renovation will do wonders to this place. At least the bathrooms should be completely renovated. A lot of noises from pipes and other rooms due to the age of the building. We didnt have problems sleeping but its worth mentioning.

Central location in nice neighbourhood. A lot of bars and places to eat nearby. Apparently it is also a residential building but we didnt have any issues whatsoever. Room and bed were massive. Warm enough with the bad weather outside. Free parking. Front desk staff were amazing !

Stayed in May 2025

See above

We might have had different expectations if we had realised beforehand it was such an old - even historic - hotel. But, even so, we thought the room was under furnished. There is no food service in the hotel so we bought breakfast foods and some dinners and set up the ironing board to use as a bench. The microwave and fridge were good but would prefer a jug to the coffeemaker. The bath room is dated; my wife has difficulty with shower over bath setups. The bed was comfortable, the linen clean, plenty of hot water and the laundry worked well. We might stay again if Buffalo is on our agenda. BTW, in our level 1 room the window would not lock or stay open; we put a bottle under it to get some fresh air in. I hope Lenox has a good future but it needs some TLC.

Stayed in May 2025

No AC in rooms, don't know if they would supply fans.

Charming turn of the 20th century decor and fixtures.

Stayed in May 2025

While I knew this was a historic building it was a lot older and aged than I was planning. The water pressure was very weak (to be fair they have notes that say it may take time for the water to heat up). The rooms felt a little dingy and the walls felt thin because we could hear nearby rooms and activity in the hallway. We also couldn’t control our room temperature so it was hot and uncomfortable.

Location was the best thing about this hotel, you walk/uber to a lot of nearby things.

Stayed in May 2025

No slippers

Stayed in May 2025

Elevator was charming- but a little temperamental - our floor button had to pressed just right to light up- not easy. We didn’t need a ramp to enter, but I saw someone with a walker have some difficulty using the lively stairs up to front desk

Location is ideal. Close to Jacobs School- SUNY Buffalo, walkable distance was key. Parking was in an attached lot however you must walk back to sidewalk to enter thru front door. Not difficult. The age of the building is simultaneously cool and also reminds me that it’s not a luxury hotel- door had to be slammed to shut for example. Some building noise came through from other rooms- voices, pipes, dripping. Fridge was a good size and cold inside. One person coffee maker was good- and stainless steel- I liked that! I wish a breakfast place other than Starbucks was available- by foot. Close enough for short drives to loads of restaurants.

Stayed in May 2025

no breakfast

location and hotel was good would be better if it would upgrade its amenities

Stayed in April 2025

Very comfortable .

Stayed in April 2025

No place to charge phones Was very warm with no way to turn the heat down

Comfortable, clean good location

Stayed in March 2025

There is a sign in the bathroom letting you know to run the water for 5 minutes as it will take a few to let hot water reach your room. However, it took over 30 minutes for ours. We had a 2 night stay so that was truly our only inconvenience and I'm not sure being an older building if there would be much they could do to fix that. I do wish there was hangers in the closet for clothes as there was no dresser for clothes.

Staff was wonderful very friendly and helpful. My room was very clean and comfy. Location is convenient for what we were there for.

Stayed in March 2025

Thin walls

Stayed in March 2025

Nothing I liked it all

It was located at a nice spot

Stayed in March 2025

A little too much in need of updates. Reminded me of my college dorm and not a hotel.

The hotel was close to some nice neighborhood restaurants and a short Uber to KeyBank Center. There is no longer a restaurant in this hotel so they should update this info on their description. Older hotel with year round residents. Rooms were clean, but plumbing and heat are old and quirky.

Stayed in January 2025

No hot water

Front desk staff was excellent, room was clean, good TV channel select, free parking

Stayed in February 2025

Couldn't adjust the heat, made the bathroom floor extremely hot, very noisy, stayed in more up-to-date hotels for less money

Location

Stayed in February 2025

Was there for 4 days and no one came and fixed warm refrigerator, after saying something twice!

The location

Stayed in February 2025

The heat was a little too high, so much so that we had to open the windows wide open, but considering that it was 10 degrees outside, better too warm than not warm enough!

Amazing reception staff (thank you Alex for all of your help)! Very clean facilities, and the hotel has a great old time charm to it.

Stayed in February 2025