2289 South Mountain Avenue, Ontario, CA 91762, United States of America
#33 of 38 hotels in Ontario
Guests' ChoiceBased on 180 hotel reviews
5.9Cleanliness
6.2
Comfort
6.4
Location
7.1
Facilities
6.2
Staff
6.6
Value for money
6.5
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: March 15, 2024
Darlene
United States of AmericaWifi is terrible even with full bars; They gave me black nasty dirty towels and I mean every single one of them; things in the room like lights were broken, Nazi symbols on the walls; Graffiti; Super busy hectic location; The staff member at night was odd not the best customer service; Housekeeping bangs on your door for checkout; Broken TV remote;
The price $20 cash deposit only Microwave and refrigerator included
Stayed in February 2024
Reviewed: March 6, 2024
Ernest
United States of AmericaBeds are uncomfortable, have poor water pressure, and are the presence of roaches. Some of the door locks are broken, and the carpets need deep cleaning . Tubs need resurfacing and cleaned better. Some of the outlets didn't work, and some of the lighting fixtures had no light bulbs.
The staff was pleasant and helpful.
Stayed in December 2023
Reviewed: November 19, 2023
Emily
United States of AmericaI didn’t like that I had to leave a cash deposit for my room key.
I liked that’s The price was great for a last minute.
Stayed in November 2023
Reviewed: November 2, 2023
Kayla
United States of AmericaThe roaches. And how long the shower takes forever to get hot
The staff were really pleasant and try to keep it nice and quiet actually telling people to quiet down if yelling or to leave which is nice
Stayed in October 2023
Reviewed: July 5, 2023
Richard
United States of AmericaI was harassed by a young man who wouldn't let me park in an open, unmarked space.
The desk clerk was very nice and helpful.
Stayed in June 2023
Reviewed: June 9, 2023
Fred
United States of AmericaTV didn’t work
Stayed in June 2023
Reviewed: May 31, 2023
Jenna
United States of Americathe carpet in hotel room needs to be shampooed. the tub had no plug.
the location
Stayed in May 2023
Reviewed: May 10, 2023
Angela
United States of AmericaThe bed was hard and the towels were old.
My son was able to swim in the clean pool. The room came with a microwave and fridge. Excellent location.
Stayed in May 2023
Reviewed: March 25, 2023
Kori
United States of AmericaThe African American maid Michelle. Talk about creepy and rude. I, too, am half-black, so if I say she is over the top.......she is over the top. She pops out of nowhere. I was coming back, from washing and I was opening my door, she popped out and opened the door. She tells me, "I needed to get my card fixed because I keep running in and out." I was like: damn ma'am, I just went to get something from my rental car.....freak much? I am telling you, she is going to be the downside of the motel. I'm an introvert. Therefore, I thrive off my privacy. However, not with this lady. When I opened the door, she was there. Leave and come back.....she is popping out from around the corner. I mean the freakish crap I have ever encountered.
I enjoyed the owner. SUPER sweet. He was always there to help.
Stayed in March 2023
Reviewed: October 31, 2022
Natalie
United States of Americait was not worth the price spent. Room was extremely low grade
convenience of location
Stayed in October 2022
Reviewed: October 13, 2022
Vanessa
United States of AmericaBathroom should of been cleaner condom was left on toilet
Stayed in October 2022
Reviewed: September 16, 2022
Charles
United States of Americaa lil out dated
covenant
Stayed in September 2022
Reviewed: September 2, 2022
Shaw-mendez
United States of AmericaKID'S WEEE BOUNCING AROUND AND NOISY ALL NIGHT. I HAD TO GET UP EARLY FOR WORK SO THAT WAS NOT COOL.
Stayed in September 2022
Reviewed: August 12, 2022
William
United States of AmericaOut-dated facilities. Their TV controller was not working. We had to do things manually. The bathroom shower curtain was stained. We also didn’t have a bucket for ice, and we had to pay to get ice from their machine. Getting in and out of the complex was a bit challenging due to the long line from the Burger place right next to them, with customers blocking the entrance.
The location was convenient to where we need to be.
Stayed in August 2022
Reviewed: July 18, 2022
Allison
United States of AmericaThe ac was messed up and office told me keep at 64 and it wasn't even digital 😑
It was clean
Stayed in July 2022
Reviewed: October 10, 2021
G
United States of AmericaA lot of sketchy people around.
The staff were very attentive. Plenty of parking space.
Stayed in July 2021
Reviewed: June 24, 2021
Valerie
United States of AmericaThe room was not clean when we arrived. The carpet had not been vacuumed and there were pieces of food on the carpet.
Stayed in June 2021
Reviewed: March 26, 2024
Charlotte
United States of AmericaThere was no deadbolt in the room, the bathroom had no lock, the smoke detector was hanging from the ceiling, the refrigerator was not cold, the maid/housekeeper kept trying to coming into our room and questioned us when we wanted another towel, and was taking notes on things we were doing.
The location was decent, it was across from a shopping center that made it easy to get necessities.
Stayed in March 2024
Reviewed: December 30, 2023
Marrujo
United States of AmericaLocation
Great place very quiet every thing with in walking distence great staff very peaceful place
Stayed in November 2023
Reviewed: December 15, 2023
Nassir
United States of AmericaRoaches
Nothing
Stayed in November 2023
Reviewed: December 13, 2023
Francisco
United States of AmericaEasy check in . Close to restaurants.
Stayed in December 2023
Reviewed: September 30, 2023
Salazar
United States of AmericaBad customer service, they stole money from me. And it was extremely dirty
Nothing
Stayed in September 2023
Reviewed: September 14, 2023
Michelle
United States of AmericaI didn’t check in no one was at the front desk. We waited for 20 mins. No one helped us
Stayed in September 2023
Reviewed: September 2, 2023
Cody
United States of AmericaNeed more cleaning
Staff is good
Stayed in September 2023
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