181 Ocean Avenue, Palm Beach Shores, FL 33404, United States of America
#4 of 9 hotels in Palm Beach Shores
Guests' ChoiceBased on 129 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
9.0
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Mark
United States of AmericaThere weren't toiletries in the room. The housekeeping staff gave us shampoo and conditioner when we asked. I wish there had been umbrellas poolside. I thought the hotel was nice . I think if you updated all of the flooring it would give the hotel a more modern, updated feel. I thought the furnishings, wallcolors, etc were nice, but the spanish tile made the place look dated. I wish there was a casual coffee shop to grab a cup of coffee in the mroning or sit and have a pick up type breakfast or lunch.
Nice facility. Very friendly and helpful staff. Nice beach location. I ordered lunch poolside and was very pleased with the food. I thought it was very nice having live music poolside.
Stayed in April 2024
Reviewed: January 22, 2024
Alison
United States of AmericaAn option for room service, or delivery of the restaurant food to the rooms would be nice.
The exceptionally clean environment through the entire location: rooms, pool area, bathrooms. The staff are all very friendly and helpful.
Stayed in January 2024
Reviewed: November 30, 2023
Violet
United States of AmericaIt was too cold in my apartment and I wanted to be able to put the heater on and couldn’t do it
I love going out on the beach and sitting with two chairs in an umbrella and the girl there, Jennifer, was very sweet.
Stayed in November 2023
Reviewed: November 13, 2023
Shafer
United States of AmericaVery nice stay! 1st time for me at this property. Room was spotless and unlike others in the area, it had a cooktop and was fully stocked with kitchenware, plates, containers, and silverware. I really enjoyed the "old time" resort / club feel, with porters, valet parking available, beach chair & umbrella service, and onsite restaurant/bar/bands and activities. Had groceries delivered from Instacart - and the hotel even provided storage for my luggage after checkout, as I had an evening flight! I am already making plans to return next year!!!
Stayed in November 2023
Reviewed: June 13, 2023
Miguel
United States of AmericaFood was terrible 😕
Pool and is close to the ⛱
Stayed in June 2023
Reviewed: May 31, 2023
Jennifer
United States of Americait was on the cusp of a bad area and there was a shooting the last evening we were there and it was terrifying the first 2 days the lady that runs the pool is a drill Sargent and is against kids and adults having a good time.
it was beautiful and the pool was gorgeous
Stayed in May 2023
Reviewed: May 30, 2023
Nadia
United States of AmericaThe resort staff was very friendly. The room was clean and well equipped.
Stayed in May 2023
Reviewed: May 22, 2023
Miguel
United States of AmericaThe restaurant can be better just to putt a real good chef
Location....👌
Stayed in May 2023
Reviewed: May 15, 2023
Chloe
United States of AmericaWe loved the pool, access to the beach and local attractions. The service staff at the pool was amazing! We were especially fond of Lisa at the Islander tiki bar! Finally, you can't beat the location.
Stayed in May 2023
Reviewed: November 7, 2022
Michelle
United States of AmericaNot always enough chairs available at the pool area.
Property was beautiful. Convenient Tiki Bar and restaurant on-site. Close to other restaurants and shops.
Stayed in November 2022
Reviewed: September 10, 2022
Coconut
United States of AmericaHad to pay for parking, the kitchen was kind of hard to cook in The burners took forever to heat up. The shower took 10 to 15 minutes for hot water. The place is nostalgic and I love that, but it needs some updating.
The location, the friendly service.
Stayed in September 2022
Reviewed: August 15, 2022
Tricia
United States of AmericaDid not care for the housekeeping staff. I asked that my room NOT BE CLEANED and also had the DO NOT DISTRUB sign on the door while away for breakfast. When I returned they were in my room. I WAS NOT HAPPY and when I mentioned it they got mad at me and were very rude as if it was somehow my fault. On the last day of stay as I was checking out around 10:10 or 10:15, housekeeping kept knocking on door for me to leave room after I had already told them I'm was double checking everything so me and my family didn't leave anything. All three were right outside the door, talking about me and my family and as the 6 of us were trying to leave the room we had to squeeze past them and their carts to get out. It was the most rude thing ever and for this I would be hesitant to return to this location. EVERYTHING ELSE WAS GREAT.
loved the location, beach access, restaurant and waiters/waitresses in the restaurant. Super nice and accommodating.
Stayed in August 2022
Reviewed: June 27, 2022
Gerardo
United States of Americastill no continental breakfast. our 3rd stay here. and would be nice for some of us to be able and eat a little bagels, snacks coffee etc.
private beach, clean and complete pool with bar, property security person always on the look out, did not get his name but older gentleman looks like he used to be in the force, police or Armed, staff always cleaning floors, windows, restrooms, etc keeping all areas clean. door man courteous, valet parking looking alive and Ready to assist anyone arriving. front desk nice with excellent attitude.
Stayed in June 2022
Reviewed: June 14, 2022
Glenn
United States of AmericaThe beach was amazing, all of the workers were very friendly, especially at the tiki bar and the people running the beach chair service are amazing, thank you Mark! The rooms are clean, wish we could have gotten an upgrade when we checked in to see the pool or ocean but none were available.
Stayed in June 2022
Reviewed: May 31, 2022
Karen
United States of AmericaHousekeeping was inconsistent- but if you call for towels or any need they were very quick.
Great Location- Very clean & friendly staff
Stayed in May 2022
Reviewed: May 11, 2022
Catherine
United States of AmericaAC in room 232 terribly noisy & holes in curtain unsightly.
Great value for breakfast & delicious! Tiki hut nice, but need more working fans. Beach people - GREAT. Jenny & Mark were wonderful. SPA was excellent. Maytee especially.
Stayed in May 2022
Reviewed: April 20, 2022
Scott
United States of AmericaCydney the bartender at the Tiki Bar was exceptional!!!
Stayed in April 2022
Reviewed: April 6, 2022
Brian
United States of AmericaWhen we were there, they had elevator problems and the toilet was not draining correctly. They also don't clean the rooms, bringing towels, etc. on the weekends.
The location is fantastic. The pool and hot tub are great.
Stayed in April 2022
Reviewed: February 22, 2022
Cindy
United States of AmericaRequested ocean view. Had a view of volleyball court.no water at all
Lunch and dinner 5 star. Breakfast 2 star. Room was very small.
Stayed in February 2022
Reviewed: February 18, 2022
Lisa
United States of AmericaStaff was really nice
Nice
Stayed in February 2022
Reviewed: February 12, 2022
John
United States of AmericaRestaurants and bars close too early.
All was well.
Stayed in February 2022
Reviewed: February 8, 2022
Susan
United States of AmericaThe mattress and pillows left a bit to be desired. $35 daily charge for beach chairs was outrageous.
The location on the beach was great, rooms were clean and of sufficient size. Tiki Bar was also great.
Stayed in February 2022
Reviewed: January 10, 2022
Paulette
United States of Americaair conditioning didn’t work k. the bed room !!! No hot water for two days !!
great location
Stayed in January 2022
Reviewed: January 3, 2022
Marcel
NetherlandsLate check out was very expensive.
Relaxed hotel!
Stayed in December 2021
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