124 East 28th Street, NoMad, New York, NY 10016, United States of America
#106 of 409 hotels in New York
Guests' ChoiceBased on 233 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.3
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2024
George
United States of AmericaArrived early but missed breakfast. I think the breakfast must have closed around 10 and I arrived just around that time. Not a complaint but something for early arrivals to be aware of.
Room was surprisingly comfortable. Decor was not as fussy as appeared in pics, and the bathroom was a nice size for NYC. Staff was super friendly. Hotel was well located for my work event, but a few blocks outside the typical tourist zone. Walking to restaurants and subway, and easy access to the airports.
Stayed in March 2024
Reviewed: April 1, 2024
Shaleen
United States of AmericaTwo mornings in a row, the restaurant was out of most of the food, including espresso beans- so no coffee either. The staff tried hard, but the way breakfast was setup also took a long time. Could take 30 minutes to get food.
Staff was friendly. Restaurant had tasty food. Overall, it was quiet. Nice lobbies.
Stayed in March 2024
Reviewed: April 1, 2024
Xenia
LuxembourgExcellent location, very clean & very friendly staff
Stayed in March 2024
Reviewed: March 29, 2024
Lisa
United States of AmericaWater pressure.
Location was great. Loved the fresh water jug in the lobby. Chuck Norris was incredibly helpful with directions.
Stayed in March 2024
Reviewed: March 25, 2024
Vishal
IndiaOver priced
Location, service
Stayed in March 2024
Reviewed: February 25, 2024
Dawne
United States of AmericaI didn’t realize that there was a fitness center. I would have appreciated if that was pointed out to me on check in.
The location was perfect to where I needed to be as a central locale. Then room was nice - small- but that’s what I expected. Would be nice to include breakfast- but nice that it is offered. Hotel staff was wonderful! Friendly, knowledgeable and welcoming.
Stayed in February 2024
Reviewed: January 23, 2024
Jodi
United States of AmericaSimilarly priced rooms in the neighborhood come with minibars and room service. Missed both here.
Loved how quiet this hotel is!
Stayed in January 2024
Reviewed: December 17, 2023
Michael
United States of AmericaPlease post the menu for the restaurant during the day.
Stayed in November 2023
Reviewed: December 15, 2023
Stephanie
United States of AmericaI really could not think of one thing.
The staff is awesome. From the bellman, desk staff, housekeepers were professional, intentive, and very welcoming. The restaurant had a great ambiance, and the food and cocktails were a thumbs up.
Stayed in December 2023
Reviewed: November 23, 2023
Robbie
IrelandBreakfast was not included... which when you pay quite a lot to stay there was a bit of a downer...
Really nice comfortable accommodation...
Stayed in September 2023
Reviewed: October 31, 2023
Melanie
United States of AmericaJonathon at the desk and chuck managing valet/ the front door area were both courteous and accommodating. Very pleasant.
Stayed in October 2023
Reviewed: October 28, 2023
Daron
United States of AmericaBathroom was small, toilet was small and a tight fit.
Clean! Comfortable bed. Location.
Stayed in October 2023
Reviewed: October 27, 2023
Mark
United KingdomI didn’t like the fact that the hotel doesn’t offer a proper breakfast as it used to offer before Covid. Also, the restaurant and the Roof are not accessible enough. They should possibly be open during the day or later at night. They are both of excellent quality and it’s a pity that not enough is made of them.
Staff are amazing: friendly, helpful and welcoming
Stayed in October 2023
Reviewed: October 19, 2023
Carrie
United States of AmericaBooking.com assured me there was parking included (which I requested in the filter prior to making the reservation), And wrote there would be no extra charge. I showed that to the manager but the hotel charged $65 nevertheless.
Stayed in October 2023
Reviewed: October 17, 2023
Mark
United KingdomThe breakfast could be a lot better as at the moment is virtually non existent. That was the only real disappointment.
Staff are amazing and very helpful
Stayed in October 2023
Reviewed: October 9, 2023
May
CanadaVery basic, considering how much it costed.
The location is good in terms of being close to major sight seeing but it’s too close to East Indian communities, which we didn’t feel safe to walk around at night.
Stayed in September 2023
Reviewed: September 25, 2023
Clifford
United States of AmericaThe room was a bit small.
Great location. Very helpful staff. Very clean.
Stayed in August 2023
Reviewed: September 24, 2023
Mark
IrelandLocation
Stayed in August 2023
Reviewed: September 19, 2023
Pearl
SingaporeNo kettle, certain amenities had to be requested for
Friendly staff and clean rooms
Stayed in August 2023
Reviewed: August 24, 2023
Rajiv
IndiaWE HAVE BEEN OVERCHARGED FOR OUR BREAKFAST. IT IS NOW MORE THAN 40 DAYS AND THE HOTEL IS NOT ISSUING THE REFUND. DISHEARTENING TO NOTE IN THE LEAST. WHILE WE HAVE HAD A PLEASANT STAY AT THE PROPERTY, THIS DISCOURTESY HAS LEFT A VERY BITTER TASTE IN OUR MOUTH.
Stayed in July 2023
Reviewed: August 8, 2023
Ilya
NetherlandsClean and comfortable, but really old and dark in a room. Staff was really welcoming.
Stayed in August 2023
Reviewed: July 16, 2023
Adrienne
United States of AmericaIf you buy a drink inside the hotel you can’t bring it (or your complimentary glass of wine) up to the rooftop. Front desk says you can, but bouncer will Not let you go up in the elevator. Rooftop bar is very expensive.
Location. Comfortable beds, nice sz room. I’ve stayed here half a dozen times, so familiar with the hotel and the area. Rooftop nice in good weather.
Stayed in June 2023
Reviewed: July 10, 2023
Laura
United States of AmericaThe room had water and wine to welcome us. Nice decor. AC worked well. Location was good for our visit with family in the area. We had easy Uber or walks to museums. Restaurant options were nice. We enjoyed the rooftop at night and coffee in the cafe in the morning.
Stayed in July 2023
Reviewed: June 2, 2023
Susan
United States of AmericaThe "resort" fee for high speed wifi that should be included and other services we didn't really use. I would rather that extra fee be added to room price. Total with fees for 2 nights was more like paying for 3 nights at the quoted rate.
Great location and quiet rooms
Stayed in June 2023
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