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  5. Reviews of PIER BLUE INN Old Saybrook - Essex

Reviews of PIER BLUE INN Old Saybrook - Essex This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1430 Boston Post Road, Old Saybrook, CT 06475, United States of America

#3 of 5 hotels in Old Saybrook

Guests' Choice

Review Score

Based on 737 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Non-Smoking King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was too small. I had to get dressed outside the bathroom that's my only complaint... there are bigger issues in the world and was worth the money

    The bed was really comfy and clean

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    It was a pleasant stay
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good clean room at a good price

    Stayed in April 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Queen Room
    • Stayed 1 night

    The bed could have been a little more comfortable.

    Clean, quiet.

    Stayed in February 2024

  • Reviewed: January 15, 2024

    7.0
    this place could be top notch if they got an interior designer and renovated the bathrooms.
    • Leisure trip
    • Couple
    • Standard Non-Smoking King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room was sparse, the furniture was not comfortable or useful. the bed had a plastic mattress protector under the sheet. the bedspread - why do motels and hotels have to use bed spreads? nothing gelled in the room. the bathroom was weird. but everything was clean.

    convenient location, friendly staff

    Stayed in January 2024

  • Reviewed: January 15, 2024

    6.0
    Ok for a motel
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heater didn’t work well, it was blowing cold air so i turned it off and was chilly

    Big room. Staff is friendly and kind.

    Stayed in January 2024

  • Reviewed: November 13, 2023

    8.0
    Good check-in and location.
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Queen Room
    • Stayed 1 night

    NA

    Great location

    Stayed in November 2023

  • Reviewed: October 28, 2023

    7.0
    Needed to stop over one night in Westbrook and the hotel was adequate for my requirements
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Door to the room was difficult to operate. Nobody was around for a few minutes to check in (9pm).

    Good location. Room and bathroom were clean.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    It was a good place for the price.
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Queen Room
    • Stayed 2 nights

    the heater/ac unit was pretty loud, and it turning on numerous times during the night would awaken me. The bathroom floor felt sticky.

    I was able to get a ground floor room.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    8.0
    Great last minute hotel booking experience.
    • Leisure trip
    • Couple
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ice machine did not work, but office filled our ice bucket

    Spacious clean room

    Stayed in October 2023

  • Reviewed: October 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bath was not very clean

    Nice staff, free upgrade to a king room at the upper floor

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    it. was nice and I am sure they are updating more and more
    • Leisure trip
    • Group
    • Standard Non-Smoking Double Room
    • Stayed 2 nights

    Bathroom tiny and sink outside bathroom had microwave on it with coffee pot. When plugging in our charges for phones, electrical outlets loose. Lamp in room had no where to turn on.

    Room was spacious and in a good location

    Stayed in October 2023

  • Reviewed: October 4, 2023

    6.0
    Friendly & accommodating staff
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ice maker broken, lamp switch broken, only one side table

    Stayed in September 2023

  • Reviewed: October 2, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Non-Smoking Queen Room
    • Stayed 2 nights

    Bathroom floor and bath tub had hair from previous guest, No washcloths. Wi-Fi kept disconnecting every 20 min.

    Room was nice, comfortable

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    Friendly staff
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Price much higher on weekends

    Good location. Limited breakfast

    Stayed in September 2023

  • Reviewed: September 21, 2023

    6.0
    Not really deserving of it's good rating.
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room could have been cleaner no breakfast generally run down motel

    Very basic room was relatively clean large table and bench in room.which was not very practical a couch and coffee table would have been more practical no breakfast available

    Stayed in September 2023

  • Reviewed: September 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled like smoke

    Price was good

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    This hotel is good value in a good location.
    • Business trip
    • Solo traveler
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The decor is dated 80s-90’s. It really didn’t matter to me.

    The location is really great. The staff are really friendly and helpful. Top notch people. The bathroom was modern and clean. Great hot water in shower. The bed was comfortable with nice linen. Internet was great.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are dated and carpet is old. We booked a disability access room that was poorly set up for mobility impaired people. There is a regular bathtub, not a walk in shower so many disabled people would not be able to use it and the handrailings are poorly placed. No grab bar for getting in and out of the tub or on and off the toilet. No bath chair though they might have been able to provide one if we had asked. Refrigerator needed defrosting and was barely cool. In all fairness, these short comings are common in motels in this price range.

    Location was pleasant and quite. There is a nice breakfast lunch restaurant across the street. Grounds were good for walking my dogs. The evening clerk was very friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    Worth what I payed for
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night

    Some hair stuck in the folded towels and on the bathroom floors. Shower head was loose, thought it was gonna fall out!

    Staff was great! Location was good. I was quite, we had a good night sleep. Clean room and comfortable bed. Money worth for a 1 night stay. Love the long wooden table.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Met our needs for our one night get away at the shore area which we have enjoyed for many years.
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night

    Location, reasonable cost, adequate accommodations, friendliness of staff.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Helpful, friendly staff. But Not okay to have systems flawed if you want return visitors.
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping system flawed. Front office not in full communication with cleaning staff during morning hours. Staying a few days. We wanted to sleep in. A "Do not disturb" tag was left on our door to let staff know someone was in the room to sleep, not checking out, though either. We left our room late morning. Signage we took off door. Figured housekeeping would still take care of our room. Fresh towels at least. Upon returning from a day of planned outings, room not touched. Okay, we did the same routine next morning with tag on our door to not disturb but this time hearing the housekeeping outside the door we managed to ask them to come back in a half hour. They said okay. As we left for outings during day and evening, returning with nothing done. We went to front office. Let them know what occurred. It was not clear to them what happened as they mentioned a do not disturb tag on door means just that. Friendly person at desk got towels for us after we asked for some. Stays of three days need more attention paid to flexibility of services.

    Ah, no breakfast. Not applicable.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Great value, friendly staff and good location.
    • Leisure trip
    • Family with young children
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Box spring beds which were very uncomfortable.

    Close proximity to surrounding area and budget friendly.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Nice room, close to beaches
    • Leisure trip
    • Couple
    • Standard Non-Smoking Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It would have been nice to have room darkening shades.nice room

    The inn is a basic room with a mini fridge, microwave and coffee pot, which is all we needed for a few nights. The location is near many beaches, restaurants and shopping.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    7.0
    It was ok
    • Family with young children
    • Standard Non-Smoking Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were old but they were clean I did ask for extra pillows and was told they had to check and I never got an answer or the pillows. I sleep with 2 pillows

    It was convenient to the affair I was attending. The price was great.

    Stayed in August 2023

Showing 1 - 25

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