10221 Princess Palm Avenue, Tampa, FL 33610, United States of America
#95 of 136 hotels in Tampa
Guests' ChoiceBased on 180 hotel reviews
7.2Cleanliness
7.6
Comfort
7.8
Location
8.2
Facilities
7.5
Staff
8.4
Value for money
7.1
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End of dialog contentReviewed: April 1, 2024
Kirsten
United States of AmericaFront desk staff made all the difference
Stayed in March 2024
Reviewed: March 7, 2024
Erik
United States of AmericaDated decor. On site restaurant lacking except for breakfast.
Location was good, room was clean. Decent breakfast at restaurant.
Stayed in January 2024
Reviewed: September 4, 2023
Raquel
MalaysiaNothing specifically. Everything was good.
Good breakfast and good location.
Stayed in August 2023
Reviewed: August 28, 2023
Steve
United States of AmericaThe only issue I really had was the hotel had never received my payment from booking.com. Do upon arrival I had to pay for the room a second time. And still have not received a refund from either the hotel or booking?
Nice hotel, staff was friendly and quick to resolve my issue.
Stayed in August 2023
Reviewed: August 8, 2023
John
United States of AmericaThe hotel is a little dated. The pool area could use some work for sure. Our room smelled of smoke.
Staff was very friendly
Stayed in August 2023
Reviewed: February 1, 2023
Nakia
United States of AmericaI expected more from the hotel considering the price. The property could use some renovations as it’s a bit outdated.
The location was prefect, ample parking in the lot & a shuttle service.
Stayed in January 2023
Reviewed: August 29, 2022
Andrea
United States of AmericaOur first room smelled like mildew and the carpet was wet.
I liked how our room was quickly changed after we informed the staff of the wet carpet and mildew smell.
Stayed in August 2022
Reviewed: February 17, 2022
Shanequa
United States of AmericaThe TV had issues. Kept turning off and at one time lost volume.
The location was close to everything I wanted to do.
Stayed in February 2022
Reviewed: January 24, 2022
Peter
United States of AmericaMore selection, more fruits
Fair
Stayed in January 2022
Reviewed: January 5, 2022
Shannon
United States of AmericaThe interior was nice, but our particular room had some damage to the wall.
The grounds were beautiful and spacious.
Stayed in November 2021
Reviewed: November 7, 2021
Steven
United States of AmericaThe breakfast was a little high for a usually free buffet .
The staff was Excellent, great Customer service
Stayed in November 2021
Reviewed: October 22, 2021
Erin
United States of Americabalcony was a double balcony no privacy
Comfortable bed not far from Bush G ardens. Friendly staff
Stayed in September 2021
Reviewed: October 7, 2021
Torsten
United States of AmericaHotel did not provide daily housekeeping, but did not inform me about that during check in. The rate room rate was quite high, accordingly basic housekeeping should be included.
The staff is very friendly and extremely helpful. The rooms are generally in good shape and well maintained. There are free shuttle rides locations in the area.
Stayed in July 2021
Reviewed: September 21, 2021
Pauletta
United States of AmericaThe room was not cleaned as well as it should have been. The mirrors and doors were dirty which made me wonder if the room had been sanitized. I wiped down the counters and knobs myself.
The staff was pleasant and helpful. The food at the Cafe was good.
Stayed in September 2021
Reviewed: September 13, 2021
Mzreed
United States of AmericaThe smell of the room and no inside pool.
The food, atmosphere, the bed
Stayed in September 2021
Reviewed: August 30, 2021
Darielle
United States of AmericaStaff could be more attentive. Room could have been cleaned better as there was a wet spot on the bed sheet. The decor pictures in the room and bathroom were broken and crooked. Thermostat did not work. Room felt moist and hot.
Hotel was very convenient and near highway.
Stayed in August 2021
Reviewed: August 16, 2021
Kendra
United States of AmericaThe only thing that's not good is the balcony area had no privacy at all and your neighbors could jump the wall. No microwave in room
I love that they where near everything I need and a little more and they handle request with comfortable
Stayed in July 2021
Reviewed: July 20, 2021
Erik
United States of AmericaAir conditioner did not cool room well
Very clean and good customer service
Stayed in July 2021
Reviewed: July 18, 2021
Nereida
United States of AmericaFree breakfast
A little be xpensive
Stayed in July 2021
Reviewed: June 24, 2021
Deborah
United States of AmericaPillows were lumpy. The hallways smelled of mold toward our room. The ice machine was way down the other end of the wing. Not convenient at all.
Bad. Plastic plates and utensils. I did not eat but was charged for sitting with a family member eating. It should have been free anyway for the type of food and service.
Stayed in June 2021
Reviewed: June 13, 2024
Bertha
United States of AmericaThe Sheraton could have allowed me to have our group rate for my original room as well as for the additional room that I I rented for my grandchildren who live in the area. I paid $209.00 for my original room and $158.00 for my grandchildren’s’ room. Our group rate was $139.00
We had a graduation. The Sheraton provided a delicious buffet lunch for our group.
Stayed in June 2024
Reviewed: June 3, 2024
Melissa
United States of AmericaPictures didn't not match the quality of the rooms in person. Bathroom was dirty and very unkempt.
Stayed in June 2024
Reviewed: April 14, 2024
Pat
United States of AmericaThe bed could have been more firmer
It was ok
Stayed in April 2024
Reviewed: March 31, 2024
Ma
United States of AmericaThe hotel is old and it neglected its residents and status.
Nothing
Stayed in March 2024
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