The room was located in an annex building, which was on a very busy street corner. I understand that the establishment cannot control traffic, but maybe some heavier curtains to block out the traffic noise would've been nice.

The room was spacious, and the bed was comfortable. The windows were large and let in lots of natural light. The bathtub/shower was nice and roomy.

Stayed in November 2021

Building cleanliness has declined, as well as the furnishings in the room. Our room temperature was not comfortable - too warm.

VERY HELPFUL STAFF. GOOD VALUE AND LOCATION.

Stayed in October 2021

old hotel great airport location

room OK. Staff outstanding. old hotel remodeled.

Stayed in October 2021

N/A

The stay

Stayed in August 2021

Never made bed next day an didn't renew essentials,..

Stayed in September 2021

Cleanliness of the rooms. Stains on carpets looked like blood or whatever else might leave dark brown stains. Didn’t feel super safe due to people staying and in other rooms and constant flow of people in and out the parking lot, lots of ‘meetings’ happening in the parking lot.

Good location.

Stayed in September 2021

Cracked toilet seat, broken tv, unhelpful and snotty front desk staff

Location - proximity to airport

Stayed in September 2021

It’s overpriced. The room was clean except for the sink, which was full of a rusty brown spray that looked like either blood or coffee. There were no warm offerings for breakfast besides coffee and water.

The Puffin Inn is okay if you merely need to spend one night in Anchorage and want the convenience of being close to the airport. The hotel shuttle service works well and the drivers were friendly and helped load the bags.

Stayed in August 2021

Room was on 3rd floor with no elevator and I have hip issues

Close to Airport with free shuttle and complimentary breakfast

Stayed in August 2021

Receptionist was not very friendly.

Breakfast was good. I liked the Costco muffins.

Stayed in July 2021

No one came to Pick us up at the Airport , we called twice . The guy at the front desk said they sent someone twice.we were at the Right pickup location. Never saw the Hotel van come. 45 mins later we took a Taxi

Rooms were clean

Stayed in August 2021

Do to short staffing we were put in old section which didn’t live up to the website photos.

Shuttle was very helpful. Breakfast I don’t remember

Stayed in July 2021

Price

Didn't eat the breakfast.

Stayed in July 2021

We paid a pretty penny to stay in an old musty room. I was happy to have a place to stay but it’s too pricey for old facilities

The pillows where very soft and I liked the fridge and stove top even though I did not use them

Stayed in July 2021

Location near restaurants and gas station.

Breakfast was a little spartan. Limited choice of cereal and fruit.

Stayed in July 2021

wi-fi was poor, which did not expect in the city environment. Air conditioning in our room did not work either. Not OK for the price that we paid per night

close to airport, clean room, pleasant staff

Stayed in July 2021

The weather was hot and the a/c didn't seem to do very well at keeping it cool. Very warm all night. It was hotter than normal and suspect most places in Alaska aren't well prepared for the heat.

Quick and easy check in. The location was very good.

Stayed in July 2021

The wireless did not work in annex, five people booked in room but only two towels(they readily supplied more and a blanket for the extra bed when requested), lack of clear communication about breakfast hours and had to wait to check in. But hotel workers clearly working hard and suspect understaffed as was very busy.

Comfortable beds, clean linens, pleasant staff, nice lobby, good AC

Stayed in July 2021

Too many different buildings

Staff

Stayed in July 2021

The location is SUPER sketchy.

It was close to Anchorage and the airport.

Stayed in May 2021

See above

Poor breakfast. WiFi very poor . Staff nice and friendly.

Stayed in June 2021

The room smelled musty. It was an old property and the room reflected that. I know there are probably challenges in general regarding supply chain, and challenges/expenses in getting supplies and equipment to Alaska so that many things are expensive. Still, the price of the room seemed expensive. In other places, I would expect to pay about half the price or less for the room that I got. I guess in Alaska, you just have to pay alot more than you would expect.

It was close to the airport. Reception was good, they even remembered some conversations we had awhile back as to whether or not I would need a shuttle. The bathroom had been updated, compared to the rest of the room. The room was on the first floor, parking was convenient an it was easy to get luggage to the room.

Stayed in June 2021

The area the price the carpet looked really dirty

The bed was comfortable

Stayed in June 2021

It was expensive, 100$ more than winter. I was put in annex on 3 rd floor. I had 2 heavy suitcases that I had to drag up stairs.

Location to airport good, pickup good

Stayed in June 2021

Check in is listed as 3:00 pm but it was 5:30 pm before our room was ready

Room configuration was good

Stayed in May 2021