611 Troy-Schenectady Road, Latham, NY 12110, United States of America
#14 of 14 hotels in Latham
Guests' ChoiceBased on 203 hotel reviews
4.6Cleanliness
5.2
Comfort
5.4
Location
7.0
Facilities
4.9
Staff
6.7
Value for money
5.5
Free WiFi
6.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2023
Leigh
United States of AmericaIf I wasnt with my dog I wouldnt have felt safe. The doors to get in through the side of the hotel didnt lock. The windows didnt lock and the screens were ripped. My room faced the highway in the back. If I was alone I probably woukd have checked out sooner than I did. I left a day early.
I liked that I could stay there with my dog.
Stayed in September 2023
Reviewed: August 27, 2023
Wisneski
United States of AmericaThings were being fixed or renovated. No one comes to do you bed. After cleaning the bathroom there were fruit flies there. You can easily hear the Neighbors at night.
It was convenient for the purpose we needed it for. Close by to the places we needed to go. The room was a nice big size. They changed the towels and through out the garbage from the bathroom. Parking is right there nearby.
Stayed in July 2023
Reviewed: August 15, 2023
Megan
United States of AmericaThe food!
The staff when we checked in was wonderful. But the morning staff not so much. My stepson is special needs and has a very bland diet and would not eat anything they had for breakfast except yogurt. Had I know it would have been this way I would brought food for him
Stayed in August 2023
Reviewed: August 14, 2023
Albert
United States of AmericaBreakfast was not much of anything. No one there to keep what was there stocked. Also, I tripped over an electrical cover raised up 3/8" in the hallway of my room. Let the front desk know of a trash can with fruit flies in and around it. Took over 12hours to change liner.
Room was comfortable.
Stayed in August 2023
Reviewed: June 13, 2023
Cynthia
United States of AmericaNo vending machines No drinking water Ice machine broken
Room was decent
Stayed in June 2023
Reviewed: May 16, 2023
Jen
United States of AmericaThe place is very old, my toilet ran all night & there were 2 Bobby pins on the floor, which were not mine 😳 Wall paper was falling down in bathroom... just very dated & not that cleanly...
My bed was clean, thank goodness....
Stayed in May 2023
Reviewed: April 18, 2023
Barbara
United States of Americabedding stained, bed uncomfortable, was not very clean
good location but hard to find. staff at front desk was very nice.
Stayed in April 2023
Reviewed: April 9, 2023
Erika
United States of America1) Room didn’t have a TV.. not in the bedroom or living room.. we even upgraded to the sweet with the jacuzzi. 2) We had knocking on our door before 11am check out for room cleaning.. and then got a call from the property telling us it was checkout exactly at 11am…
It was quiet
Stayed in April 2023
Reviewed: February 20, 2023
Peter
United States of AmericaThe place is a bit worn, missing a light bulb over the hot tub....missing a lamp shade in the bedroom....and a burnt out bulb in the fridge. To be rated like an upscale hotel those details need to be perfect. The kid at the desk had his college sweatshirt on.
The room was decent for the price.
Stayed in February 2023
Reviewed: September 23, 2022
Douglas
United States of AmericaShredded carpet, breakfast.
Roof overhead
Stayed in September 2022
Reviewed: August 9, 2022
Francis
United States of Americathe place was run down, dirty, needs a lot of improvements inside and out. security doors on exterior didnt require use of room cards to get in, for a non smoking facility you could smell cigarette smoke down every hallway, junk cars in the parking lot etc. at one point it might have been worth the cost...... today I would recommend NOT to go there!
location was great, price ok
Stayed in August 2022
Reviewed: August 8, 2022
Michele
United States of AmericaSimple repairs need to be done, the whole place needs a remodel with fresh paint, carpet speckle the holes in the bathrooms, re do the bathroom The place needs an upgrade
Location
Stayed in August 2022
Reviewed: August 8, 2022
Kari
United States of AmericaI’ve machines were broken. Odd people sleeping in the hall in front of our room.
We weren’t looking for much just a place to shower and sleep. It met our expectations for that
Stayed in August 2022
Reviewed: August 3, 2022
John
United States of AmericaWalls were dirty. Hall carpet was rumpled and worn in many spots. The toilet seat in the room was marred badly: burned and, weirdly, peeling. The couch in the room was awful ... it collapsed when I sat in it, and I'm small and fit. There was a selection of random tables and ONE bad chair in the room. The electrical outlets were non functional: Loose connections allowed plugs to fall out and one of two in EVERY outlet did not provide power. This hotel also seemed to be home for some. I could be wrong.
It was close to the Northway (I87) in the Capital Area. The staff was pleasant. The shower was clean. Breakfast was fine.
Stayed in August 2022
Reviewed: July 25, 2022
Melissa
United States of AmericaUpon entering the room, there was a dirty towel and a candy wrapper on the floor. We asked for extra blankets, and the one we got was stained and torn. While I can look past the torn carpets and aging furniture, the cleanliness was subpar. The wifi was also too limited for our needs.
Good location, went with this hotel because of the price. The staff was friendly and helpful. We do understand that the hotel is currently working on updates to make it better, so I can excuse some of the torn carpeting and other such things.
Stayed in July 2022
Reviewed: July 18, 2022
Dmitry
United States of AmericaFront desk not very comfortable to do business with, while attendant there was friendly, aero conditioner was working but that unit was in need to repair shape. Beds pillows were to small. Hotel needs to do improvement.
Close to the Albany airport
Stayed in July 2022
Reviewed: July 18, 2022
Edge
United States of AmericaThe rooms were in need of updating. There was no cover on the fan in the bathroom. It was very noisy. The furniture needed updating. The rugs in the hallway were thread barring. The toilet ran through the night. It needed some work. There was garbage in the parking lot when we left. It was a nice building but it needed updating and some TLC.
The breakfast was good. The staff was helpful!
Stayed in July 2022
Reviewed: June 19, 2022
Mr
United States of Americacleanlieness
the jacuzzi
Stayed in May 2022
Reviewed: December 19, 2021
Palmateer
United States of AmericaJacuzzi in suite
Stayed in December 2021
Reviewed: October 31, 2021
Lovasia
United States of Americamy room was nice but the sheets were dirty when I pulled the top sheet back on the bed. The bathroom and jacuzzi weren’t cleaned correctly so wasn’t able to use jacuzzi
The front desk people were nice
Stayed in October 2021
Reviewed: October 30, 2021
Andrew
United States of AmericaWe weren't looking for anything fancy. But the building and room have areas of disrepair and our room could have been cleaner.
Great price and friendly staff.
Stayed in October 2021
Reviewed: October 26, 2021
James
United States of AmericaNot much the place is a dump.......
Lobby was dirty and the elevator didn't work for the first 36 hours. Also it listed a pool but it was closed, and didn't look like it had been used in a long time, no water in it.
Stayed in July 2021
Reviewed: September 13, 2021
Raffaele
United States of AmericaBed and pillows uncomfortable
Loved the location room was nice and clean
Stayed in September 2021
Reviewed: September 3, 2021
Sharon
United States of AmericaThis place needs a total rehab. Lobby is good, but hallways had stained and worn carpeting. My room had comfortable beds but the curtains were dirty, the veneer was peeling off the shower and the shower curtain was dirty. The refrigerator had ice build up.
Very nice staff. Also, good location
Stayed in August 2021
Ironbridge, UK
Budva, Montenegro
Warren, USA
Whangamata, New Zealand
Rosslare, Ireland
Salinas, Ecuador
Vathi, Greece
Baños, Ecuador
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content