721 Airport Boulevard, South San Francisco, CA 94080, United States of America
#21 of 27 hotels in South San Francisco
Guests' ChoiceBased on 332 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
7.7
Facilities
7.0
Staff
8.2
Value for money
7.3
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 17, 2024
Shimel
United States of AmericaFaster wifi
The room was nice for the price.
Stayed in March 2024
Reviewed: October 4, 2023
Sherwink
United States of AmericaNothing really
The room I was in was very spacious and updated. Bed was very comfortable and the room was quiet. Check in staff was efficient and friendly. The Lyft ride to the airport 7 mins away was a plus.
Stayed in October 2023
Reviewed: September 19, 2023
Vivienne
AustraliaThe airport shuttle on arrival was terrible - 1.5 hours wait to be picked up and they forgot us twice - not what you want after a 15 hour flight from Australia. Facilities were basic, tea and coffee facilities are not in the room you have to go down to the foyer … not acceptable.
The staff were fantastic, very helpful and friendly. The bed and pillows were the most comfortable we’ve ever experienced in a hotel.
Stayed in September 2023
Reviewed: September 17, 2023
Mizschalet
United States of AmericaBreakfast choices weren’t that great.
It was clean
Stayed in September 2023
Reviewed: August 18, 2023
Herrera
United States of AmericaOur TV didn't work and they couldn't change our room because we had 3 guests and there were no other rooms with 2 beds so we got a discount, which was cool but still would have preferred a TV in our room.
Stayed in August 2023
Reviewed: April 28, 2023
Jan
United States of AmericaBetter selection for breakfast.
The host, Victor went out of his way to make arrangements for our shuttle to SFO. He gave us explicit directions to return our rental car and made every effort to accomoadate us. He's very good.
Stayed in April 2023
Reviewed: January 24, 2023
Norelys
ChileRooms smell to smoke
Staff very friendly
Stayed in January 2023
Reviewed: December 26, 2022
Virginia
United States of AmericaLocation, good value, nice staff, clean, and comfortable
Stayed in December 2022
Reviewed: December 25, 2022
Maureen
United States of AmericaConvenient helpful staff
Stayed in December 2022
Reviewed: December 5, 2022
Stacey
United States of AmericaI went to one room and the tv wasn't working properly. We then went to a second room and again the tv wasn't working properly (it was Very hard to get the tv to respond appropriately). All we wanted to do was to relax and watch tv in the room.
Stayed in December 2022
Reviewed: December 2, 2022
Stephen
United States of Americatraffic noice was a low rumble but it is near the airport and 101 so to be expected. I would stay again
bed was comfortable
Stayed in December 2022
Reviewed: November 16, 2022
Rogier
Spainrooms basic, bit isolated
helpful staff, free airport shuttle service
Stayed in November 2022
Reviewed: November 1, 2022
Mezoo
United States of Americabathroom supplies not enough
friendly staffs and clean room
Stayed in October 2022
Reviewed: October 23, 2022
William
United KingdomThe room was basic, but it is a motel so....
Handy for an overnight stay between flights. The ride from the airport worked well, we didn't have to wait more than 5 minutes. The staff were friendly and the bed big and comfortable.
Stayed in October 2022
Reviewed: October 11, 2022
Muriel
United KingdomBreakfast was very disappointing.
The size of the room was excellent.
Stayed in October 2022
Reviewed: October 4, 2022
Carol
United KingdomReally need a car to access restaurants. As others have said, not the ‘free breakfast’ website boasts - coffee and packaged pastry.
Spacious room, comfortable bed, helpful staff.
Stayed in October 2022
Reviewed: September 24, 2022
Planetrover
CanadaHighway outside is noisy. No coffee maker in room. Minimal breakfast.
Close to airport and off airport car rental location. Hotel provided Uber to the airport.
Stayed in September 2022
Reviewed: July 7, 2022
Raymond
United States of AmericaI am not sure if this is bed bug bites on my left arm i just laid in the bed for few hours then i go to shower cause i feel the itch on my arm then viola I got 4 big bites
lower price
Stayed in July 2022
Reviewed: June 16, 2022
Damebouyer
United States of AmericaIt seems that the walls are too thin. I could hear conversations from the room next to me and I could hear the tv in the room across the hall from me. And at some point in the middle of the night someone decided to play very loud upbeat Latin music for several hours. If you're looking for peace and quiet, this is not the place.
Stayed in June 2022
Reviewed: June 11, 2022
Ggbernardo
PhilippinesThere’s a bit of noise coming from the freeway.
The staff were very helpful and nice. And location is proximal to the airport. Though the place is a bit old, it’s generally well maintained, clean, and spacious. Eateries are only a few blocks away.
Stayed in June 2022
Reviewed: May 26, 2022
Mike
United States of AmericaThe new manager is an asshole and is very lucky I held my composure he was aggressive rude combative and has very bad customer service skills I have a puppy and she’s been going there since she was six weeks old for last five months I was told then she was ok to stay there with me that’s why we always booked a room there she’s quiet friendly and very lovable he came running out to my friend and started yelling at her about the dog scared them both made them feel horrible and scared and confused I came out and asked him what’s wrong I thought we had a good. Report all the other nights you have we stayed there since he joined a team and I told him why are you being so aggressive to me why are you being very combative to me I suggest that you calm down and watch what you say to me because I’m not a little kid I’m a grown man and speak to me with some respect I said I had no idea that dogs were allowed here there’s no sign it says that I’ve been coming here for five months with my puppy and she was always welcome here you come along and now she’s not welcome here I thought you had to say is no pets allowed you don’t have to come out it’s not crazy like that I already paid for another day to stay there and this is it that morning and he refused to let us stay there with the puppy and refused to give us our money back that we paid for the night and the extra night so we do not stay there because we are nowhere else to bring our puppy so I lost out $120 which I’m sure he didn’t report probably put in his pocket anyway I’m filing a complaint with you people maybe you guys can go after him or get my money back or whatever he needs to be fired you’re gonna lose lotta business because of him he does not know how to speak to people he’s got chip on his shoulder when he’s days he’s going to get hurt so that’s it so now I don’t stay there no more and I take my business elsewhere unfortunately because I really like the place
Loved the place been going there for some time at least two to three times a week
Stayed in April 2022
Reviewed: May 25, 2022
Tdyake
United States of AmericaWifi was very slow
Staff was amazing, property was clean
Stayed in May 2022
Reviewed: May 24, 2022
Brian
United States of AmericaRoom was comfortable and met our needs.
Stayed in May 2022
Reviewed: May 2, 2022
Hughes
CanadaA bit run down but still really good for the price
Great hotel for the price, very comfy rooms
Stayed in May 2022
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