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Reviews of Travelodge by Wyndham Romulus Detroit Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9095 Wickham Road, Romulus, MI 48174, United States of America

#25 of 27 hotels in Romulus

Guests' Choice

Review Score

Based on 108 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.4

  • Location

    7.3

  • Facilities

    5.0

  • Staff

    6.7

  • Value for money

    5.7

  • Free WiFi

    4.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    4.0
    I wanted a low price hotel and got what I asked for but quality matched the price
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Little lighting in room

    Low price

    Stayed in April 2024

  • Reviewed: March 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms wasn’t clean

    Hotel need some work on it

    Stayed in March 2024

  • Reviewed: December 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The look, the smell

    Not much of anything

    Stayed in October 2023

  • Reviewed: April 11, 2023

    6.0
    It was just OK
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The add advertised free parking and shuttle to the airport but that was misleading; the free parking was only for the time you were staying there; I was charged per day for parking during my trip; misleading advertisement.

    it was very close to the airport

    Stayed in March 2023

  • Reviewed: April 7, 2023

    5.0
    Decent hotel room for short stay.
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night

    Wifi reception was poor.

    Comfy bed, hot showers

    Stayed in April 2023

  • Reviewed: March 12, 2023

    5.0
    Mostly pleasant. Would have appreciated laundry facilities.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Chipped and missing drywall, bathtub had long black hair in it along with major surface damage. No wastebasket in room until I walked down to front desk and requested one.

    Two women who checked us in were excellent. The daytime desk clerk smoked while standing at the front door of the hotel, nowhere near the posted smoking area.

    Stayed in March 2023

  • Reviewed: June 18, 2022

    5.0
    felt staff did not care…air did not wk had to ask to be moved…why did they put me in that rm in the 1st place
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    locatio

    in transition…work in progress

    Stayed in June 2022

  • Reviewed: May 25, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had a lot issues with the room when moved to another room that I had issues with his well to be put elsewhere before settling in for the night

    Stephanie at the front desk was awesome and very tentative

    Stayed in May 2022

  • Reviewed: April 26, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning broke in the middle of the night very hot in your room

    The staff was very nice and professional

    Stayed in April 2022

  • Reviewed: April 18, 2022

    5.0
    It did what it was meant to do, be a place to sleep for the night.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The window of the room wouldn't close completely, it was stuck. The door handle of the bathroom was really loose.

    Beds were comfortable. Staff was very helpful and diligent. Close to the airport and offered free transportation to the airport.

    Stayed in April 2022

  • Reviewed: March 29, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the smell the towels were not clean glad i brought my own the floor in room was not clean

    the location was the best

    Stayed in March 2022

  • Reviewed: February 27, 2022

    4.0
    Disappointing.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The hotel smelled terrible, it felt dirty, the room was cold, drafty, and not clean. Very run down. Dinged up walls, like an old building with a sloppy makeover that did nothing to make it nicer. No shower curtain, no cups in the room, the shower itself wasn't clean - found hairs and other grossness on the floor of it when I arrived. The mattress was awful. I don't usually leave bad reviews but this was honestly one of the worst hotels I've ever stayed in that was part of a chain. Highly disappointed.

    It was close to the airport and the price was good.

    Stayed in February 2022

  • Reviewed: August 14, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Couldn't get any clean sheets for my beds I was told 3 times they didn't have any in the night time front desk lady had a bad attitude

    Location

    Stayed in August 2021

  • Reviewed: July 20, 2021

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV didn't work. Coffee maker but no cups or coffee.

    Good cheap place to sleep before early flight.

    Stayed in July 2021

  • Reviewed: June 14, 2021

    4.0
    If you need wifi, go elsewhere.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Shower was small, wifi didn't work. While there was a coffee maker in the room, there was no pot, filters, coffee, etc...

    Room was adequate.

    Stayed in June 2021

  • Reviewed: June 9, 2021

    4.0
    Disappointing
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Find out why the front desk person requested cash deposit

    At the time when I was checking in front desk person insisted that I put in CASH deposit. Yes, cash. This is not an imprint. I refused and she gave up. Also when I call the number listed on my reservation, there was no one to answer. I did find out later the number you have linked to the property is wrong. I was not able to request a shuttle from the airport and I had to take a cab. Totally disappointed.

    Stayed in June 2021

  • Reviewed: May 9, 2021

    5.0
    Fair
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floors looked dirty and there was no food offered. My bathroom lights didn't work and I showered in the dark.

    Beds were OK. I could shower with hot water too.

    Stayed in May 2021

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Quiet and accommodate to a relaxed weekend

    Stayed in April 2024

  • Reviewed: April 21, 2024

    1.0
    I don't like it or deserve the way I got treated
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing at all they're very poorly about everything 😔

    The first room was very dirty and not clean and my kids found condoms in the Sheets I reported it to the office they never said or do anything about it

    Stayed in April 2024

  • Reviewed: March 26, 2024

    1.0
    The policy was ridiculous, the rooms were not clean in. The overall service was awful.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    From my personal opinion this hotel should give rooms to the and the breakfast was awful.

    Honestly nothing at that location satisfied me or my stay I would like a refund if you asked me!

    Stayed in February 2024

  • Reviewed: January 18, 2024

    1.0
    never stay here again,, ever.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Everything was poor including the amount for deposit in one hundred cash , stated at 75 on website.. only the staff at front and the housekeeping staff made it work..

    No coffee maker as stated on websites, no working tv or tv remote not working to tv, no working phone,, internet only worked about 20 percent of the time.. most showing down or not connected.. one set of towels for two in the room.. i guess barely passable..

    Stayed in January 2024

  • Reviewed: January 16, 2024

    1.0
    Do not Stay here.
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not in sleeping conditions. Bed broke, window broke, heat didn't work, was freezing, bathroom sink didn't work. I fell off broken bed and hurt my arm and leg. Phone didn't work. Was freezing. Staff at front desk was on something and passed out at the front desk. Said she couldn't do anything. Totally unacceptable and miserable.

    Hello, I was told to send you a message in regards to my stay last night. Arrived late, was given room 328. Walked in the room and screen to window was on the floor, window open. Sat on the bed and fell off, bruised my arm and leg. Bed was broken and frame was sitting on the floor. The heat didn't work, was set at 90 and was 53 degrees. Water in sink didn't drain. Went to front desk, Holly was on some kind of narcotics, knocked out behind the desk for awhile. Said she couldn't do anything or change our room but would leave a note to get compensated this morning at checkout. Checked out this morning to be told no compensations are given and that Holly should have called maintenance and changed our room. Was told by Holly the police were just in that room and kicked out a couple who was having an affair. Police were called. So why are you renting out this room at full price knowing its not in shape to sleep in? Not a single thing was done, and this is unacceptable. A broken bed in a freezing room. I want a refund or a free nights stay. I actually hurt myself falling off that bed. I am going to contact corporate and few other people at Wyndham who is higher up to make them aware of my stay and how business is being conducted to loyal customers. I am expecting something to be done about this. You have a worker who is not in their right mind sleeping on the job. This is dangerous and not ok to customers who are coming to stay at this hotel. Look forward to your reply. Amber Presson 734-341-5370

    Stayed in January 2024

  • Reviewed: October 26, 2023

    1.0
    I’m my stay was very unpleasant and uncomfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The front office staff was extremely rude and disrespectful especially the head housekeeper who was African American

    Absolutely nothing

    Stayed in September 2023

  • Reviewed: October 16, 2023

    10
    Was pleased and would stay there again
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Room. Bed. Staff

    Stayed in September 2023

Showing 1 - 25

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