2525 N 20th Ave, Pasco, WA 99301, United States of America
#6 of 8 hotels in Pasco
Guests' ChoiceBased on 599 hotel reviews
7.1Cleanliness
7.7
Comfort
7.8
Location
8.5
Facilities
7.3
Staff
8.3
Value for money
7.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Debbie
United States of AmericaParking lot needs redone
Comfy beds and quiet
Stayed in April 2024
Reviewed: April 7, 2024
Sarah
United States of AmericaNothing
Unique, old but clean and the layout is different in a good way
Stayed in April 2024
Reviewed: April 6, 2024
David
United States of AmericaHotel was being renovated
Food was good. Location was near airport
Stayed in March 2024
Reviewed: March 7, 2024
Mike
United States of AmericaHeat in room did not work, so I had to move to another room a few hours after unpacking.
Front desk staff were very friendly and helpful. Shuttle to airport was on time. Food in the bar was good.
Stayed in March 2024
Reviewed: January 2, 2024
Dorothy
United States of AmericaVery comfortable
Stayed in December 2023
Reviewed: December 18, 2023
Aitken
United States of AmericaOur bathroom had paint ships on the floor and the cleaners didn't sweep and we were there for 3 nights. Also the breakfast staff were amazing, but the food wasn't awesome
The location and the bat is very convenient. Staff were all very nice
Stayed in December 2023
Reviewed: October 29, 2023
Michelle
United States of AmericaWe just expected a more updated and cleaner room from Red Lion.
Easy to get to.
Stayed in October 2023
Reviewed: October 16, 2023
Perez
United States of AmericaRoom smelled musty, but nothing too bad. Also, the breakfast staff was very impatient, didn’t restock any of the breakfast drinks (an hour before breakfast) and was rushing to take breakfast off the table 30 minutes before closing..
Checking in early was not an issue!! Room was big and spacious, I loved having the first floor room because I could walk straight to the pool. Shower pressure was strong but not too strong. The pool was AMAZING and appreciated the swim floats available for guests!
Stayed in August 2023
Reviewed: September 25, 2023
Lana
United States of Americait was great
Stayed in September 2023
Reviewed: September 25, 2023
Alice
United States of AmericaThe key cards were difficult to use. It often took several tries before the card worked properly to admit us either into the building or into our room. This was frustrating!!!
Rooms were large. Beds were unusually comfortable
Stayed in September 2023
Reviewed: September 22, 2023
Brooke
United States of AmericaIt is clearly an older hotel in need of remodeling
It was clean, had a gym, pool, hot tub, and restaurant onsite
Stayed in September 2023
Reviewed: September 5, 2023
Jamie
United States of AmericaBeds are not very comfortable could be a little longer for tall people as well. Also the whole hotel needs regular maintenance plenty of worn things like paint, and carpeting even some flooring repairs that needs to be done. hoping before we come back next year they make some changes like just paint, and fix some things.
The room size for presidential suite is amazing, the jetted tub and shower combo is also very awesome. Staff are always amazing and helpful, and there are plenty of extras like breakfast and restaurant services and music.
Stayed in September 2023
Reviewed: August 31, 2023
Cynthia
United States of AmericaGloomy and old carpeting
Stayed in August 2023
Reviewed: August 31, 2023
Adrian
United States of AmericaLittle smelly
great price!
Stayed in August 2023
Reviewed: August 24, 2023
Mike
United States of AmericaThat the restaurant wasn’t open or the wine room
Breakfast was good Staff awesome.
Stayed in August 2023
Reviewed: August 21, 2023
Geneva
United States of AmericaI was on the second floor with luggage & no elevator
Great breakfast, but I was there only one night so that is all I have
Stayed in August 2023
Reviewed: August 21, 2023
Natalie
United States of AmericaWe called ahead to arrange for a rollaway bed. We were arriving at midnight and hoped for a quick check in so we could get our children in bed. The listing said the room could fit up to nine people: 2 adults and up to 7 children. Our family has 8. Check in seemed smooth until we got to the room. Unfortunately, upon entering the room the rollaway was there. We figured it was just an accident but when we talked to the front desk the staff gave us a very hard time and said the room could only house 6 people. We had to find our original confirmation and prove their online guest allowance for that room before they brought us a rollaway. It took an hour. (Past 1 am when the rollaway arrived to the room) It was very inconvenient, especially since we had to leave at 5:40am the next morning to reach our destination on time. What was already a short night rest was shortened to only 4 hours sleep for my husband and I. The room was large and spacious, so given different circumstances this could have been a great hotel. But it was frustrating how we were treated, even when they assured us over the phone that the bed could be arranged AND they didn’t mention the occupancy discrepancy at check in. For $250/night, at least communicate. We do not plan to stay at this hotel again.
We had a family suite with three beds and one private room. Both rooms were very spacious and had enough room for rollaway beds.
Stayed in August 2023
Reviewed: August 15, 2023
Annie
United States of AmericaNeeds some TLC, can tell there’s been work done but not to the greatest work. Bed moves if you try to sit up on it, took forever for the hot water to heat up, could feel the shower floor wasn’t glued down and we could smell cigarette smoke from the walls. Husband has asthma and his night was rough from the smell, he is very sensitive to it.
The location to the airport was good.
Stayed in August 2023
Reviewed: August 1, 2023
Joni
United States of AmericaNo washer and dryer
Very laid back, nicely spread out
Stayed in July 2023
Reviewed: July 28, 2023
Teresa
United States of AmericaThe first room didn't work out. Mother needed a Handicap room. She was going to lobby, and the door knob fell off. We couldn't exit the front door. The AC was not working. The desk clerk moved us to a Handicap room. She was great! The AC was not working well at all. I had to buy a fan to sleep comfortably!!
Rooms are spacious! Breakfast buffet was amazing n desk clerk was really nice!!
Stayed in July 2023
Reviewed: July 21, 2023
Maurice
United States of AmericaCommon areas had poor AC. Often found myself sweating indoors.
Accessibility
Stayed in July 2023
Reviewed: July 7, 2023
Fred
United States of Americathe extra 40.00 doller they hold
Stayed in July 2023
Reviewed: June 19, 2023
Biviana
United States of Americaold fashioned
friendly staff.
Stayed in June 2023
Reviewed: May 28, 2023
Joe
United States of Americablow dryer didn’t work. missing light in the bathroom. tub didn’t drain during shower. beds rolled across the floor when you sat down.
good breakfast
Stayed in May 2023
Tyler, USA
Taishan, Taiwan
Skopje, North Macedonia
Perth, Australia
Toronto, Canada
Saint Georgeʼs, Grenada
Auckland, New Zealand
Ēdole, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content