1698 West Diehl Road, Naperville, IL 60563, United States of America
#14 of 17 hotels in Naperville
Guests' ChoiceBased on 303 hotel reviews
6.0Cleanliness
6.8
Comfort
6.8
Location
7.4
Facilities
6.5
Staff
6.9
Value for money
6.8
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Richard
United States of AmericaVery Noisy Location, My car was banged into by other Guest
Cost Per Night, Availability
Stayed in April 2024
Reviewed: April 12, 2024
Mark
United States of AmericaGuests on upper floors tend to create noise. Yelling, stomping of feet etc.
Stayed in April 2024
Reviewed: March 25, 2024
Banks
United States of AmericaI didn’t like how small the tv was or that there was no fridge and the closest microwave was near the office. I also did not like how they did not have towels when I called up the front desk. We couldn’t ask for any extra pillows seeing as how flat the pillows were. And there was bugs in the bathroom tub and floor. I even had to use a plastic knife to unplug the sink.
I liked the bed.
Stayed in March 2024
Reviewed: February 6, 2024
Melissa
United States of AmericaThey charged an extra 50 dollar deposit and we won't get it back for four days. If there is an extra charge we should be told ahead of time.
It was clean and had decent parking.
Stayed in February 2024
Reviewed: February 2, 2024
Rushan
United States of AmericaNo fridge or microwave in the room. Having to walk from the 3rd floor to vending room, to heat my grandmother's tea in 20° weather wasn't cool... Also, the uner narrow bathroom doorway wasn't wheelchair accessible. Overall, it wasn't bad for the value.
Beds were comfy. Good heating unit and water was hot...
Stayed in January 2024
Reviewed: December 19, 2023
Wazee
United States of AmericaToo close to an expressway and noisy.
The room looked clean and stylish.
Stayed in December 2023
Reviewed: November 5, 2023
Stephen
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 3, 2023
Tolkyn
United States of AmericaThere is no refrigerator, kettle, coffee makers in the room
Stayed in September 2023
Reviewed: October 18, 2023
Mora
United States of AmericaThe property was nice. It was very clean. It’s just that I rounded many people loud.
There is nothing much that I can tell you the person in the office. It was not that nice not helpful, there was many people fighting. They were loud. 
Stayed in October 2023
Reviewed: September 27, 2023
Lizorsi
United KingdomThey don't tell you, room cleaning is only once a week. The reference pictures were taken, it seems, from an angle to enhance the size appearance, but truth be told it was a bit tight and the a/C was a very old noisy gadget. There was only one type of Curtains that were only to darken the room, and if during the day you wanted sunlight you'd have to sacrifice your privacy
They had complimentary coffee in the morning and an ice machine.
Stayed in September 2023
Reviewed: September 23, 2023
Stephanie
United States of AmericaWe stayed a week and they only clean room 1 time and they still didn't clean had to ask twice why it wasn't cleaned the 1 time they offer no one came they ignored my request and I had to walk down everyday for clean towels very annoying
Area
Stayed in September 2023
Reviewed: September 2, 2023
Kenneth
United States of AmericaNo wifi. Tiny room. Very noisy.
Good price and location
Stayed in September 2023
Reviewed: August 28, 2023
Adam
United States of AmericaToilet plugged instantly. Hair dryer started smoking as soon as you turn it on. Front desk wasn't rude, but wasn't pleasant. First room smelled like weed in a non smoking establishment. Would not change us to King room without upcharge even though it was the same price online.
Cheaper than most. Near multiple things to do or places to eat. Could see that the rooms being cleaned had been sheets removed. This tells me that they should be fairly clean.
Stayed in August 2023
Reviewed: August 21, 2023
Jeffrey
United States of AmericaA little less loud people and commotion around my room. Tone it down and respect of others
Clean room
Stayed in August 2023
Reviewed: August 8, 2023
Cuthbert
CanadaCleaness
Affordable price
Stayed in August 2023
Reviewed: July 29, 2023
Susan
United States of AmericaProperty was shetchy. Maintenance was poor.
Rate was good.
Stayed in July 2023
Reviewed: April 27, 2023
Mary
United States of AmericaThe smell of the room (maybe the cleaning chemicals used?), and the size of the bathroom.
The staff, closeness to restaurants and a main road.
Stayed in April 2023
Reviewed: April 21, 2023
Paula
United States of AmericaNew deposit required for each extension of stay
Stayed in March 2023
Reviewed: April 17, 2023
Gabriel
United States of Americacigarettes smoke 😞
Stayed in April 2023
Reviewed: March 21, 2023
Espinosa
United States of AmericaThe staff was rude. I had issues my booking when I arrived and they didn’t offer me any solution but to basically fix it myself. When asked to talk to managers or anyone nobody was there. I emailed management and never heard anything back. Even though the rooms were brand new the beds had fast food trash from other visitors and lots of crumbs and crap under them.
The rooms were new and updated.
Stayed in February 2023
Reviewed: January 12, 2023
Sunitha
CanadaSomeone was shouting in the adjacent rooms very loudly at night which was not only disturbing but scary as well
Stayed in January 2023
Reviewed: January 5, 2023
Hyder
United Arab Emirateswas under renovation. no room service.
Stayed in October 2022
Reviewed: January 1, 2023
Yvette
United States of Americathere maintance people knocking on the (1) about the toilet & the toilet was ok
good
Stayed in January 2023
Reviewed: October 27, 2022
Muaaz
PakistanI was supposedly "upgraded" to a new room after renovations were to be done in my old room. The "upgraded" room had a toilet with constantly running water, a fridge whose door didn't close all the way, and there was no coffee maker when the previous room had one. I called first for the toilet and was told someone would be sent for maintenance but no one showed up. I then called for the coffee maker but nothing was done about that. It was only after a very kind housekeeping lady showed up, and I requested her for a coffee maker and she immediately arranged one for me along with coffee pods. This experience marred an otherwise excellent stay for me.
The room was very clean and well-organized. It had all the basic facilities I needed. It opened to a very scenic view of the surroundings. The lighting was very good. The housekeeping staff was very helpful.
Stayed in September 2022
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