There were multiple items in need of repair. The sofa should have been replaced years ago such so that we wouldn't even sit on it. There was a missing sliding door on the closet. A bathroom heat lamp fixture was missing a bulb and was also askew showing dirt and dust. There was no room safe for valuables and I couldn't get the ice maker to work.

Not much.

Stayed in May 2022

The rooms need to be update an clean probably, the towels needs better quality and no dish or equipment in the rooms!!

The staff was pleasant

Stayed in May 2022

The room was not clean sheets on beds were staned, floor and fridge where dirty

The location was ok

Stayed in May 2022

The way the room smell and the way it looked

The king size bed

Stayed in May 2022

I'm still waiting for deposits from 2 different stays. Emailed and visited on more than one occasion. Still no refunds...Over 30 days!!!

Friendly staff. Large rooms. Quiet area.

Stayed in April 2022

the pull out bed was broken so my boys had to sleep on the floor

Stayed in April 2022

not a family friendly place, used condoms and used needles outside. checked in no instructions, no linens for pull out and kitchen not stocked we had to go to get everything from the lobby. advertised as breakfast included, nothing offered not grab and go or anything

nothing! not a family friendly place, used condoms and used needles outside. checked in no instructions, no linens for pull out and kitchen not stocked we had to go to get everything from the lobby. advertised as breakfast included, nothing offered not grab and go or anything

Stayed in April 2022

room not clean enough few things in disrepair

rooms were spacious and well appointed

Stayed in April 2022

I did not like that a deposit was needed, as well as, I couldn’t leave or check out until the room was inspected and the manager arrived to give me my deposit. Not to mention that I was repeatedly told that the safe doesn’t open until 10am so I need to wait.

I like that it was in a discreet location so there wasn’t a bunch of people walking by being that it is located by the mall.

Stayed in April 2022

Toilet stopped working, not thoroughly cleaned

Convenient for a quick unplanned trip.

Stayed in April 2022

There was no house keeping during the entire stay. Had to track down ground keeper for trash bags. On the fourth day the water was off with no notice.

location of the property was great. room setup was great as well. There was plenty of room for the family

Stayed in April 2022

COCKROACHES. and generally not so clean. booking advertised breakfast included, but hotel didn’t offer any. NO BREAKFAST INCLUDED. and also no reimbursement of any kind.

Stayed in April 2022

needs updating

rooms clean

Stayed in March 2022

Cleanliness, safety,

Location

Stayed in March 2022

it was dirty

that it was in North Charleston

Stayed in March 2022

the rooms weren’t very clean. at all. the floors were sticky and so uncomfortable to walk without shoes on. my bed has dirty footprints on it and a bunch of black crumbs under the pillows. the towels were itchy and uncomfortable to dry my body with. the couch had crumbs all on the cushions and under them.

i loved the location of the hotel and how the rooms looked more like apartments than hotel rooms

Stayed in March 2022

chairs old and torn. Coffee pot was dirty and floors were not swept.

spacious and bed was comfortable

Stayed in March 2022

No breakfast included

Stayed in February 2022

the management was beyond unreasonable. Can’t understand how a hotel could stay in business with those owners!

large spacious with full kitchen lots of storage

Stayed in March 2022

the location of the property is not ideal and the staff missed a few spots when cleaning the room to begin with

the size of the room

Stayed in February 2022

the room was outdated, not as clean as it should have been. The towels was are old and worn out. the outside upkeep and landscape are not well maintained.

The bed was a nice size and the amenity to have a kitchenette in the room was pleasant.

Stayed in February 2022

Upon arrival we found our room not very clean, kinda as if someone rushed to clean. Our fridge was not plugged in. The sofa bed was broken with a huge stain on the mattress(not use able). No extra blankets or towels. Stains on the comforters, and dust and dirt on the floors.

The beds were comfortable. And we had plenty of room for our family.

Stayed in February 2022

Looks nice outside

Stayed in February 2022

Cleaners did a bad job at cleaning and stocking room. Room had maintenance issues that should've been addressed like damage from a dog etc. Parking is poor and parking lot isn't well lit.

Size of the room.

Stayed in January 2022

There was a massive leak in the ceiling apparently where the shower was located in the room above. Gallons of water poured from ceiling around light fixture for the entire time someone showered and for a good ten minutes after the shower was finished. (GALLONS) Half of a baseboard or what was left from rotting due to water damage. Layers of grease on walls and appliances in kitchen. Couldn't just ignore the roaches. Way to many even for the palmetto state. Staff didn't seem too concerned about any of this):

Stayed in December 2021