3900 Sheraton Drive, Macon, GA 31210, United States
#16 of 53 hotels in Macon
Guests' ChoiceBased on 91 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.0
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End of dialog contentReviewed: 6 April 2024
Lernst
United StatesOur ice maker was not working, and no one came to check after they promised they would. Our toilet was very low, lower than standard, and made it difficult for my mobility challenged sister to get up and down.
Great location, excellent breakfast, comfortable clean room. The staff was very nice, especially the attendant at breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
John
United StatesThe bathroom door would not close completely and the iron didn't work.
The room size.
Stayed in March 2024
Reviewed: 20 February 2024
William
United StatesNot aware that there was such a huge charge for a pet. $100.
Great personnel. Very good at their positions. Breakfast was very good.
Stayed in February 2024
Reviewed: 31 December 2023
Hoff
United StatesNo towels in the room but the person at the front desk was quick to give them to us.
Bfast was great
Stayed in December 2023
Reviewed: 11 December 2023
Bartt
United StatesYour description of the 2-bedroom on this booking site literally says, "The unit has 4 beds." We counted on that when booking. When we arrived, there were only 2 beds and 1 pullout sofa. The description says there are 2 pullout sofas. We selected this hotel based on that even though there were options closer to the event we were attending. We were told that the hotel doesn't even offer a room with 4 beds and that the description advertised was inaccurate.
The person at guest services was able to remedy our situation and upgraded our second room at no extra cost to accommodate our needs.
Stayed in December 2023
Reviewed: 29 June 2023
Kerrie
United StatesA bit loud.
Clean, great location, nice and spacious.
Stayed in June 2023
Reviewed: 31 May 2023
Gertrude
United Statesdidn’t know about $100 pet fee when booking. just listed as “pet friendly “.
clean,friendly staff. Very good breakfast.
Stayed in May 2023
Reviewed: 28 May 2023
Vonarica
United Statesn/a
customer service was on point. didn’t have to wait to register in.room was nice and clean
Stayed in May 2023
Reviewed: 10 May 2023
Stephen
United StatesNo helpful information about local places to dine.
Breakfast was not real good. Very little food-eggs were served lukewarm. Dining area small and seating was not avaliable for everyone.
Stayed in May 2023
Reviewed: 1 May 2023
Taron
United StatesThe Netflix on the smart TV didn't work at all
Everything was great
Stayed in April 2023
Reviewed: 31 March 2023
Richard
United StatesTough entry way. Difficult to maneuver baggage through 2 single doors.
Staff.
Stayed in March 2023
Reviewed: 4 February 2023
Bowling
United StatesIt was all good 👍
Room
Stayed in February 2023
Reviewed: 3 January 2023
Deborah
United Statesthe pillows were flat and the pool was not warm
the rooms have a lot of space and amenities
Stayed in January 2023
Reviewed: 26 July 2022
Cheryl
United Statesthe roach in my bed
I like the location near highway
Stayed in July 2022
Reviewed: 9 July 2022
Angela
United StatesThe beds were quite firm...a little beyond firm but we managed! The inside pool area was very hot...had to stay in the pool to breathe well.
Breakfast was good. There was a good variety (cereal, oatmeal, grits, sausage, eggs, etc.)
Stayed in July 2022
Reviewed: 9 May 2022
Rachelle
United StatesThey decided to clean pool right after breakfast when my kiddos had just enough time to take a quick dip before check-out, that was a bummer.
Room was huge & clean, great place to stay with large family & a pet.
Stayed in March 2022
Reviewed: 16 March 2022
Kenysha
United Statesn/a
I enjoyed the quite
Stayed in January 2022
Reviewed: 19 February 2022
Denise
United StatesThe little “market” was sparse. Not much available
Very nice accommodations, very clean , nice amenities
Stayed in February 2022
Reviewed: 14 February 2022
Denise
United StatesThe ac didn't work
It was very clean and quiet. Bed was very comfortable
Stayed in February 2022
Reviewed: 21 January 2022
Debbie
United StatesN/A
The space.
Stayed in January 2022
Reviewed: 11 October 2021
Frank
United StatesNo laundry facilities for guests.
Breakfast was good and the staff very friendly. Room was comfortable
Stayed in October 2021
Reviewed: 8 June 2024
Melissa
United StatesMy room smelled like cat pee. And my son’s room smelled like weed.
Stayed in June 2024
Reviewed: 18 April 2024
Courtney
United StatesRoom needed to be cleaner, esp the bathrooms. Rooms are outdated. Dingy and old smelling.
Staff was very friendly. There was five of us traveling together so we were able to have a suite with two bedrooms and baths so that was very convenient. Breakfast was okay.
Stayed in April 2024
Reviewed: 20 November 2023
Ashley
United StatesNothing
Rooms were nice and clean. Staff was friendly and helpful
Stayed in November 2023
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