TVs could be better, but it is what it is. Lot of homeless and tweakers hang around outside, never had trouble with them + what are you gonna do? It’s San Francisco. Don’t expect a high end fancy inn for a nice low price.

The stairs are secured by room key, so only guests are allowed around the actual rooms. View of scenic buildings, control of ac, and friendly staff! There’s a nice cafe and convenient store close by. Most of all a low price!

Stayed in March 2024

Really can’t think of any dislikes other than my window didn’t open they should put more than one set of towels in the room and could invest in thicker comforter and add another pillow bed had 3 4 would be ideal

All in all I was pleasantly surprised with the room. The room was very clean. The owner was very friendly moved her car so that I could park. Rate was $30 a night but was given $20 a night complementary. I actually booked for Allstate weekend coming this year. Location is great center of everything. Convenient store rite across the street. Bus stop in front on motel. Seen a lot of ppl say location was bad due to the community but it didn’t bother me whatsoever. Building is secure and I felt safe leaving my car overall. Cool little honeycomb for the price we found a new getaway for a cool price

Stayed in March 2024

Homeless camping in the parking lot.

Rooms very nice

Stayed in March 2024

Be aware that this section of Market Street is a center for unhoused individuals. We had no problems whatsoever, no one even asked for money, but not everyone might be comfortable with this kind of up-close encounter with urban homelessness. Other than that, location was within walking distance of a number of coffee shops and restaurants, and a short bus ride takes you to SF Museum of Modern Art, Yerba Buena Center for the Arts and several other museums as well as many more restaurants.

The exterior of this hotel looks dated and shabby, so we were pleasantly surprised by the comfort and amenities of our updated room. There is a (slow) elevator we used to get to our third-floor room -- very welcome! Office staff was friendly and helpful, although we did have some communication challenges with one individual whose English seemed a bit shaky. There is a courtyard parking area and we were able to get a space ($10/night), but it looks like a first-come, first-served operation so I'm not sure you are guaranteed a space. There is a bus stop right outside the hotel or just up the block, depending on which way you are traveling. We found that very handy. The rail station to catch a train to Airport is about two blocks away, which is partly why I chose this hotel.

Stayed in September 2023

As in any city center, it is loud. If you aren't used to cities and being around a lot of homeless people, I would try to stay outside the city center. Our room was right next to a three lane one-way road, with cars honking and being generally loud all night. A guy got pulled over and we heard the whole interaction with the cop. We thought it was entertaining, but just know that this is not the place for relaxing

Great staff, very clean (inside the rooms). The two men working when I arrived were so very kind. I wasn't able to pay for parking in cash, and they were able to work it out on my card. Parking is sparse, but was available and relatively safe. The spaces themselves are also small, so keep that in mind if you have a large vehicle.

Stayed in July 2023

Location

Front desk is a real nice guy.

Stayed in July 2023

Insulation from street noise would make for a more pleasant stay. The neighborhood has many street people, some that appeared to be on drugs. While on alert, I was never approached by any of them on my walks. If you need fast internet, do not book room 215; it works but not fast.

After a night of camping, I arrived an hour before check-in to shower and nap before a sold-out concert at Oracle Arena. I was pleased with my room. It was clean, seemingly remodeled for its age, everything worked and was in good condition. They had 2 pairs of earplugs on the nightstand. While I used a Lyft to get to my show, I was pleased to be able to run the 2 miles back to my room after the show. This was a plus in location for me, as was being able to walk to a great diner nearby that had good food and great service, also at a value for SF.

Stayed in July 2023

Great location. Great Room. Helpful staff.

Stayed in July 2023

neighbourhood and outward appearance. trash from the homeless surrounding the area is a problem. while the security systems work well, better lighting and brighter paint would be a huge improvement

staff; amenities;

Stayed in March 2023

There is a high rate of homeless in and around the inn. I walked out in the day, but not at night. Taking uber and cabs at night added up, when I would have walked if I felt safe.

Stayed in January 2023

some homeless tether around a block away from the hotel

location is good to me !! the nightly rate is great ! the parking is only $30 per day !!

Stayed in December 2022

The male manager leaves a bit to be desired. At least one and some days it would be twice that I had to get my key card reenergized. Not a problem, except that the man at the desk was rude and didn't mind having me wait outside for a key to get into a room that I'd already paid for. Customers are definitely not first in his eyes.

I liked most everything about my stay.

Stayed in November 2022

Questionable location with people sleeping on street..

Clean room. Good for 1 or 2 night stay.

Stayed in November 2022

location - rough part of town

interior immaculate

Stayed in October 2022

pillows sucked, there was a person yelling ALL night one night until someone dumped water on him in the morning and made him leave

close to the bill graham only a 6 minute walk which was amazing.

Stayed in October 2022

location can be questionable due to homeless individuals.

Management is nice and they keep the property in great condition!

Stayed in August 2022

Location is a downside, pretty rough area, but nothing crazy.

The people from the staff were always prompt to help. it’s clean and the beds ate comfortable

Stayed in September 2022

Although is not far for the center, i think it is too expensive for the area where it is. And pay extra for the parking. A lot of noise from the street and the other rooms. A lot of homeless people around.

The room was good, clean and confortable.

Stayed in September 2022

The location was pretty bad, it was super noisy 24/7, we had a hard time sleeping. We didn’t feel safe to walk around and the bus options were not great from this area. Also don’t expect it to be a hotel, it’s a motel.

The rooms are nice, the staff too. After the first night we wanted to cancel the rest of our stay bc of the noise. The hotel staff were willing to give us our money back which was comforting.

Stayed in August 2022

The 'curtains' were not fully blocking the light. Also, the street is quite noisy which made the night sleep a bit less comfortable. The pillows could have been better. Close to the city center with a lot of homeless people but that's not the motel's problem.

Clean room, a lot cable TV options available, big and rather comfortable bed. The motel was really affordable in terms of pricing in San Fransisco standards. Cleaning everyday. I had very low expectations given 2-stars

Stayed in August 2022

To many homeless people around the property didn’t feel safe

Room size was good

Stayed in August 2022

It was too dangerous area for us. Homeless and drugged people everywhere around. We didn’t have a car and we were scared to walk there even during the day. We had an incident with a manager after we left. The receptionist (who was really nice btw) allowed us to leave a key in the room, because we had to leave early in the morning. I got a voice mail from the manager the next morning that we didn’t do check out and to call him or he might charge my credit card. It was the hotel’s miscommunication, but he the way he talked to me when I called back was horrendous. He even hung up on me and didn’t apologized at all. I understand that mistake can happen, but to treat customer like this is unacceptable for me.

The rooms were very clean and beds comfortable. We stayed for 3 nights and the room was cleaned up every day. There was some noise from the street, but it didn’t bother us.

Stayed in August 2022

Wi-Fi didn’t work very well. There are a lot of homeless people in the street, but the hotel is doing their best to prevent them from entering the object. The corridors, staircase as well as the elevator are only accessible with a keycard. We didn’t have any problems.

Frienfly and helpful staff. The room had everything we needed - fridge, microwave, coffee maker. Good price for San Francisco.

Stayed in August 2022

The neighborhood is full of Hobo, but they are not aggressive or anything. It's disturbing and can be a little uncomfortable, but you can just ignore them. We hear a lot the guests just above us.

The room was clean and comfortable. It's a central for visiting the city. Good quality for the price considering it's San Francisco and everything is expensive.

Stayed in August 2022