The worker was not friendly to us. The room was pretty dirty and it was hard to get over the smell of the room.

The beds were comfortable

Stayed in February 2024

Rooms smelled bad and were dingy/dirty. Door in 1 room was very loud scraping when opening/closing. Bathroom door in 1 room had the lock removed and replaced by a plastic dixie cup. I booked 2 rooms with 2 beds for 4 adults, got 1 room with 2 beds and 1 room with 1 bed....when I went to ask about the error, instead of apologizing for the mistake immediatly and offering a solution, Keith, the general manager, argued with me and said I booked incorrectly...then pulled up the reservation and saw it was indeed his mistake and just looked at me for a solution to which I replied asking simply for bedding for the pullout.

The gentleman that greeted us was pleasant and helpful.

Stayed in September 2023

Upon arrival found 2 empty alcohol nips on the floor. Also found Marijuana on the floor

Location, beds we're comfortable, very easy to check-in

Stayed in August 2023

The room had an odor.

Close to casino.

Stayed in June 2023

The property is dated and the exterior needs some attention. It smelled like smoke, even though we were on the non-smoking floor.

The property was clean.

Stayed in April 2023

It is a small motel behind a bigger hotel. It was very dated and had bit of a smell. We opened the window and then is was not bad.

Location to Mohegan sun and foxwoods is great. The man at chec k in was one of the nicest people I have come across! For the price I would stay again. Quiet, had a kitchenette area. Clean but dated.

Stayed in March 2023

Website is out of date and unable to connect with a front desk person until calling 3 times. They also only mentioned check-in was at the adjacent hotel due to lobby construction during the phone call that I made to them. If I didn’t call ahead we would have never known where to get a key card or what to do.

Stayed in September 2022

Room had musty smell, torn carpet. No one in lobby to let us enter building at 2pm. No answer at phone. Found out through another guest to register at nearby Marriott for keys. Should of had sign or email with this information. Check out at 11 am but housekeeping entered room at 9 am without knocking .

Location

Stayed in September 2022

Would be nice if there was a sign on the door to check in at the hotel next door. The lobby smelled like disgusting cleaner. The rooms smelled like stale cigarettes and disgusting cleaner. Rugs looked to be like 40 years old. Walls are paper thin. It just felt gross in general.

Close proximity to the casinos. Bed was comfortable.

Stayed in August 2022

The coffee maker bailed after the first pot and speaking of pot....please fumigate a room after the prior occupant smoked pot! I was going to a professional event and the smell of pot was all over me.

Krystal at the front desk was very accommodating and friendly.

Stayed in August 2022

The room had not been thoroughly cleaned prior to our check-in. For example, neither the trash in the main room or the trash in the bathroom had been emptied, and the trash in the bathroom contained very pungent used women's hygiene products. Furthermore, there was a large stain on the kitchenette countertop that was obviously the result of the previous occupant having spilled coffee. And the coffee machine still contained the remnants of the previous occupant's coffee. There was also a large area of wet carpet around the refrigerator that was obviously being caused by condensation from the refrigerator. And the within the microwave there was a large puddle of what looked to be some sort of liquid egg product all over the rotating glass plate. Overall, this was a very disappointing experience. The Rosemont Suites used to be a fairly decent place to stay, but it now seems that the adjacent Courtyard hotel (which is responsible for management of the property) is not maintaining even a basic level of cleanliness within the Rosemont Suites.

The price was affordable. The room was spacious.

Stayed in August 2022

The coffee - if anything, we could have had better coffee - very weak packets; why couldn't we have had a Keurig?

There was none - what do you mean?

Stayed in June 2022

What I didn't like this trio was that, my boyfriend has ocd and when we use to check in he only had to clean alil bit but this time it was different type of hair in the bathroom and a dirty rag was left on the sank. The bed sheets are always can but everything else had to be wrap down alot this time. Yes I'm a regular. The manager Mike is also gone and it felt funny

I liked that it had smoking rooms.

Stayed in June 2022

My room smelled like cat urnine, and the floor above was kind of loud.

The young man who checked me in at the Courtyard by Marriott, Mateo, was WONDERFUL! He deserves a bonus. Fabulous customer service representative.

Stayed in June 2022

the walls and ceilings were covered in brown spots and holes and the window in our first floor room was cracked

location and price

Stayed in February 2022

No elevator. flat pillows.

Right off the exit. Good Location

Stayed in January 2022

Our room smelled of strong chemicals with an undercurrent of mustiness. Went to the vending machine & found mushrooms growing between the carpet and wall!!

Pet friendly

Stayed in October 2021

Tucked back behind another hotel. Dark entrance

They were nice and gave us the handicap room, no elevator. There must be a problem with the floor boards on the room above. There were loud creaks from 11pm when we got in, until 2am. Then 5 am until about 8am. It was so bad I taped it on 3 videos. Told the staff and he kept repeating I will investigate bus refuse to discuss refund of any type. He had been kind but turned rude. Room was not cheap over $200. Good in a pinch but will not do it again con’s out weigh the pros.

Stayed in October 2021

Check in u have to call doors r locked room outdated ty horrible anything we watched was constantly interrupted I guess they have the dish n the weather was nice but we couldn’t watch anything without it stopping

Price was good but room outdated

Stayed in October 2021

The smell of smoke was overwhelming. I've stayed in hotels that allow smoking before but never this bad. It was a sleep and get out kind of hotel. The bed wasn't very comfortable either.

Convenient location. Friendly staff.

Stayed in October 2021

The room smelled like wet carpet. The facilities are old so usual wear and tear. You can not acres the building without a key. You have to wait for someone to open a door.

The location and front desk gentleman were great!

Stayed in August 2021

Room was very hot, air did not cool off the room. Had to go out and buy fans. Pubic hairs in the shower and the rug felt dirty. Cable did not work the first night we were there. Everything in the room is extremely outdated!

Mike was friendly! Bed was comfortable.

Stayed in August 2021

Halls need upgrading

Location

Stayed in June 2021

Very loud and noisy. People in rooms across the hall were yelling and banging on doors. Every time someone entered a room the doors slammed loudly. Came back around 10pm and the TV wouldn't work and seemed very stuffy in the room even with the AC on.

Gentleman at check in was very friendly. Clean, large room.

Stayed in June 2021