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Reviews of Elite Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

116 Turk Street, Tenderloin, San Francisco, CA 94102, United States of America

#209 of 221 hotels in San Francisco

Guests' Choice

Review Score

Based on 77 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.5

  • Location

    6.0

  • Facilities

    6.2

  • Staff

    7.2

  • Value for money

    6.7

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 10, 2024

    5.0
    There were far too many stairs too climb, ɓefore one even got to the office window to speak to manag
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    It would of been nice to of had a complamemtory breakfast before the day started, but that was too much to exspect.

    There was no complimentary breakfast. No meals Orprovided at all.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    6.0
    2 nights in downtown San Francisco.
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    There are a lot of stairs. And the reception is on the second floor. Upon arrival you’ll need to ring the doorbell and some one will automatically open the gate for you. Then you head to the second floor for check in and the third for the rooms. The shower area is quite small and the shower is right above your had. Overall it was a pleasant stay.

    Our room looked like it had been clean not long before we arrived which is good. They provided us with towels and some toiletries. In the morning one of the staffs asked if we needed extra towels of soap. The bed and pillows were comfortable enough and the room was spacious. Considering what we paid for 2 nights, I think it was fair! San Francisco is dealing with homelessness and drug crisis and eventually there were a few homeless people where the building is located but we had no issues with them. Also, within a 5-min walk you’ll find the shopping hub with IKEA, Macys, some high end brands. So it was a nice location.

    Stayed in November 2023

  • Reviewed: September 16, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    It’s in a very seedy area of town, and you should be careful walking around at night. I only felt safe because my husband was with me, but it may not be the best option for solo female travelers.

    The hotel itself is fine. It’s affordable and was good for one night.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    6.0
    Fair price/quality for a room… nice staff
    • Leisure trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 3 nights
    • Submitted from a mobile device

    Property is very old and bed not the best. The neighbourhood is not a nice one is SFO but it’s only 5 minute walking from the cable but and financial district. Nothing scary but a lot of homeless/dirt around

    Price is low for a standard room in sfo with private bathroom. The staff is very kind and willing to satisfy requests such as keeping the luggages for half a day after check out. Property is clean

    Stayed in August 2023

  • Reviewed: May 22, 2023

    6.0
    hotel is ok, everything was clean except for drawers. it’s central to downtown but the street and streets around it are
    • Leisure trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is Central but the street is a bit dodgy

    comfortable bed

    Stayed in May 2023

  • Reviewed: May 15, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 6 nights

    To check into Elite Inn, you need to press the buzzer to the left of the steel door to be let in. There is no sign indicating this so I wasn't sure the door went to the hotel. The entire city of San Francisco is experiencing a tough time, and the location where Elite Inn is located is no exception. Poor ventilation in the room.

    It was an extremely cheap place to stay and available on short notice. The rooms are spacious, much bigger than most SROs, and if you have a room with a private bathroom, the hot water temperature and pressure are reliable. The sheets and towels were white and smelled fresh and clean.

    Stayed in March 2023

  • Reviewed: May 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    location and parking.

    Clean and secure.

    Stayed in May 2023

  • Reviewed: April 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    window is looking at a cement wall

    good price, the room was small but we were out all day so it didn’t matter

    Stayed in April 2023

  • Reviewed: March 31, 2023

    7.0
    Good value
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was small with no closet. Lots of homeless around the hotel.

    The property is in a good location, room is small so not a good fit for a long stay. Staff was nice and helpful.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom( Shower made awful noice + no lift(

    Location is great

    Stayed in March 2023

  • Reviewed: March 17, 2023

    7.0
    Good, nice rooms, but located in Tenderloin
    • Leisure trip
    • Couple
    • Queen Room (Shared Bath)
    • Stayed 5 nights
    • Submitted from a mobile device

    No elevator, so we had to carry the suitcases to the third floor 😅 (normally not really a big issue but we were making a 3 month road trip so you can imagine the suitcases being a bit heavy and all) Apparently the hotel is in the Tenderloin neighborhood. I had no idea when I booked this but this is not the neighborhood for tourists... Do yourself a favor and do a quick Google search about the good and bad neighborhoods before you book a hotel 😂 In the end we had no trouble with it, as long as you just walk straight to Union Square and not the other way because that actually was scary. Also loud music at night and a lot of people shouting but that was part of the Tenderloin problem not the hotel.

    Nice room. Friendly staff.

    Stayed in January 2023

  • Reviewed: March 13, 2023

    5.0
    nice hotel. location probably safe but in a rough area
    • Leisure trip
    • Solo traveler
    • Queen Room (Shared Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    location in downtown

    polite staff. good room. clean facilities

    Stayed in February 2023

  • Reviewed: January 4, 2024

    1.0
    Never book this place!
    • Leisure trip
    • Family with young children
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    Unsafe place with the worst safe ever. I went locked in my room due the another guest was trying kill someone in his room and in the hall. Anything from the hotel took any action and when I made the complaint I was judged and heard from the manager “in San Francisco everybody use drugs, we can’t do anything “

    There is nothing that can be good.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    1.0
    Unsafe place to stay
    • Leisure trip
    • Family with young children
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    During my final night in the neighborhood apartment, a disturbing incident occurred with a couple engaging in a violent fight. The man was physically aggressive towards the woman, and the altercation, marked by screams and threats, persisted from 2 am to 6 am. Despite the severity, no hotel employee called the police, leaving us frightened and paralyzed in our room. The morning after, during checkout, I questioned the receptionist about the lack of intervention, but he denied hearing anything and placed the responsibility on me to arrange cabs.

    The price

    Stayed in December 2023

  • Reviewed: November 1, 2023

    1.0
    Terrible staff and dirty room
    • Leisure trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    Rude staff, the receptionist didn’t know how to do check in. Had to call his manager, who wouldn’t pick up because it was midnight. He also tried to charge me 40 extra dollars because he couldn’t find my reservation, so he decided to charge me extra for that. When I asked him why he stated screaming at me. The room was full of hair in the bathroom, it still had some used soap in the shower. It was quite disgusting and stressful

    It was easy to get around San Francisco

    Stayed in October 2023

  • Reviewed: October 4, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room (Shared Bath)
    • Stayed 7 nights
    • Submitted from a mobile device

    The area but it worked for what we had to do bad lighting and poor wifi reception but again it worked for us

    Great location for where we was working needs better lighting & better reception for wifi it was hard for us to do our work on our lap top and use our cell other than that very clean as always we will be back again soon

    Stayed in September 2023

  • Reviewed: September 21, 2023

    9.0
    great value for its comfort and location.
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing bad with hotel except outside had many homeless folks though they never bothered us.

    the location was close to everything and the bed was comfortable and clean room and toilet.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room (Shared Bath)
    • Stayed 5 nights
    • Submitted from a mobile device

    the location but it still was all good bcuz everything & everywhere were within walking distance that's y we r staying there again

    THE SHOWER & TOILET WAS VERY CLEAN AS WELL AS THE ROOM even though I brought my own cleaning supplies

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    Just a lot of homeless

    Staff was great and the room was nice small but nice

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    great value for a nice stay at downtown san francisco
    • Leisure trip
    • Couple
    • Queen Room (Shared Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    nothing but for some people, they might not like the presence of many homeless folks. they didn't bother me though.

    the location is convenient to all the tourist spots and accessible to all modes of transportation.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    4.0
    Bad choice, nice staff
    • Leisure trip
    • Solo traveler
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    Smelled like cigarettes

    Rampant Drug Use in the Area

    Stayed in August 2023

  • Reviewed: August 15, 2023

    3.0
    It did the job.
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 2 nights
    • Submitted from a mobile device

    Just grotty, dingy, bed was a bit manky… look it’s very cheap for central SF, but still expensive by our standards. It is a budget, no frills place. It’s fine. It’s no better than that.

    Central, cheap in relative terms, was literally there and had a bed & a shower. Check in & out was easy.

    Stayed in July 2023

  • Reviewed: August 15, 2023

    1.0
    We left about 45 mins into the stay. There was no front desk we came back next morning to return keys.
    • Leisure trip
    • Couple
    • Queen Room (Private Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    It was shockingly grimy, felt very unsafe and unclean. We ended up leaving and carrying all pout stuff 3 blocks to a holiday inn express as our car was locked in the parking across the street

    It was affordable. We were just looking for a place for the night as we arrived earlier than expected. Parking was confined. Though it closed at midnight

    Stayed in August 2023

  • Reviewed: July 17, 2023

    1.0
    Bed bugs and scary location
    • Leisure trip
    • Solo traveler
    • Queen Room (Shared Bath)
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs!!! So many bites after one night. Plus the location is worse and even sketchier than you think. Stay just about anywhere else.

    Stayed in July 2023

Showing 1 - 25

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