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Reviews of Park Royal Orlando 3 stars

1500 North Thacker Avenue, Kissimmee, FL 34741, United States

#24 of 51 hotels in Kissimmee

Guests' Choice

Review score

Based on 532 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 8 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room smelt funny and the floors were all tile. No where to dry pool towels or swim suit

    Pool and Play area

    Stayed in May 2022

  • Reviewed: 18 May 2022

    9.0
    Great stay! We would definitely stay here again.
    • Business trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    The only problem was that the mattresses were very worn out and need to be replaced. We slept fine but every time you moved it made a very loud creaking noise and they had divots from people sleeping on them. The front office staff was a little short when I had to ask them to talk a little slower and repeat what they were saying as I have hearing loss and they were talking very fast with a mask on making it difficult for me to understand them.

    The room was exceptionally clean. Loved that it has tile throughout and the a/c was ice cold. The furniture was relatively new and the mini frig and microwave was spot less. We were able to park right in front of our room which was very nice. Pool, playground and work out room was spotlessly clean and well maintained.

    Stayed in May 2022

  • Reviewed: 14 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    not enough lights and I couldn’t find my clothes

    location

    Stayed in May 2022

  • Reviewed: 30 April 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 3 nights

    The air conditioning was out in our room. Front desk staff immediately moved us to another room with working air, however, the room was SMALLER. She called it "an upgrade". When I returned to let her know, front desk staff insisted it was a bigger room, but it was clearly smaller square footage and one sink vanity in the "upgrade" vs a two sink vanity in the previous room. She would not make any further accommodations or adjust the price for a smaller room. It was more important to us to have working air conditioning vs the bigger room I had paid for, but was definitely disappointed.

    Room and grounds/property were very clean. Housekeeping staff was very friendly.

    Stayed in April 2022

  • Reviewed: 18 April 2022

    7.0
    cheap
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    small beds

    ok

    Stayed in April 2022

  • Reviewed: 14 April 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    it was very Close to the place I need to go

    Stayed in February 2022

  • Reviewed: 29 March 2022

    7.0
    Good for the price
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights

    Clean the elevator is quite old The AC make noice.

    Room space Good Location free parking Near ihop

    Stayed in March 2022

  • Reviewed: 24 March 2022

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    pool, good service, clean

    Stayed in March 2022

  • Reviewed: 23 March 2022

    8.0
    Comfortable
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The cleaning team (person) didn’t change the bed sheets and some towels, and the mirror was dirty. Overall was a good place.

    Good spot! Close to a lot of stores, fast food chains and restaurants, the pool was clean, the place feels safety!

    Stayed in March 2022

  • Reviewed: 13 March 2022

    8.0
    we would stay again but only after I check too make sure that everything works
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the telephone in our room did not work, so we were unable to ask for a wake up call and I also think that in case of emergencies they should make sure the phones work in every room. the TV did not work, when I checked out and told the front desk, she said oh yea you have to push certain buttons that would of been nice if there had been instructions to do so. and the elevator did not work and we were on the 3rd floor. there were 5 of us with luggage so at a 3:30am check out it was stressful 🤷‍♀️

    it was very clean and good location for our needs

    Stayed in March 2022

  • Reviewed: 12 March 2022

    9.0
    Superb
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Elevator didnt work and there was no more room to stay more days😔

    Guest service by Marisol

    Stayed in March 2022

  • Reviewed: 28 February 2022

    9.0
    best place I’ve stayed in Kissimmee and there pool worked.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    bed or box spring felt like it needed to be changed bed was low on one side.

    staff was nice and clear and what prices was for what.They accommodated me on extra hours I needed in order to wait on my train to leave and each hours over my leave was not expensive 20$ each extra hour I was there.

    Stayed in February 2022

  • Reviewed: 10 February 2022

    7.0
    Affordable room. You get what you pay for.
    • Leisure trip
    • Couple
    • Junior Queen Suite with One Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    There was no hot water when we went to shower. They also moved the TVs so there is an awkward cut out where you can tell the tv used to be on the back splash.

    Small but clean rooms at an affordable rate.

    Stayed in February 2022

  • Reviewed: 9 February 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    great location

    Stayed in January 2022

  • Reviewed: 7 February 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was no overhead light

    Room was clean sheets were fresh

    Stayed in February 2022

  • Reviewed: 5 February 2022

    8.0
    No issues, great security system
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in February 2022

  • Reviewed: 21 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No brakfast

    Stayed in January 2022

  • Reviewed: 18 January 2022

    9.0
    Comfortable clean rest with a very friendly customer service. p.s. excellent coffee was a bonus!
    • Leisure trip
    • Couple
    • Junior Queen Suite with One Queen Bed
    • Stayed 1 night

    As soon as we settled down in the room we discovered that the shower did not work and we had to repack and switch rooms.

    The cleanliness and state of the room was immediately apparent and very welcoming!

    Stayed in January 2022

  • Reviewed: 16 January 2022

    7.0
    .
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    .

    .

    Stayed in January 2022

  • Reviewed: 27 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    great location, great service and fair price

    Stayed in December 2021

  • Reviewed: 27 November 2021

    9.0
    love it
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    location is good , close to all attractions

    the most I care is the cleanest and this hotel is always clean every time I stay

    Stayed in November 2021

  • Reviewed: 23 November 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy loud musicc

    Good value,clean

    Stayed in November 2021

  • Reviewed: 20 November 2021

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    my only complaint was there really should be lamps in the rooms at the wall nearest the door the room was dark. and the phone did not work . but it was so clean and staff was so amazing I didn’t mind.

    everything! very clean , staff was always visible on the grounds smiling and working hard to keep the place at its best, huge surprise at how nice this place was considering the reputation of hotels on 192 . hands down this place is a diamond in the rough.

    Stayed in November 2021

  • Reviewed: 15 November 2021

    9.0
    Nice stay
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    . Wall repair unfinished. Room area bit loud at night

    Nice and clean well maintained

    Stayed in November 2021

  • Reviewed: 11 November 2021

    8.0
    Despite the deficiencies, overall a pleasant stay.
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 3 nights

    No laundry facility, online it said you offered breakfast, you did not, too far to walk to anything, you had to walk next door to smoke, even though I got video of housekeepers smoking outside of the rooms and disposing of butts over the railing.

    I liked the pool and the beds were comfortable, and I liked the amenities in the room, the microwave, toaster, silverware, plates, glasses etc.

    Stayed in November 2021

Showing 76 – 100

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