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  5. Reviews of Scottsdale Marriott at McDowell Mountains

Reviews of Scottsdale Marriott at McDowell Mountains This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16770 North Perimeter Drive, Scottsdale, AZ 85260, United States of America

#52 of 124 hotels in Scottsdale

Guests' Choice

Review Score

Based on 91 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 5, 2023

    7.0
    The front desk people were nice. But the Bellman, Taylor, was outstanding. Josh too. But Taylor #1
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with View
    • Stayed 2 nights

    The cleanliness of the grounds and pool area was questionable. Looks worn and not very clean. The restaurant took well over a half an hour to get our food. But the staff was nice.

    The Bellman and Valet, Taylor, was very good to us. We loved him and he made our stay. We had Josh the last day only but he was very personable and accommodating too.

    Stayed in September 2023

  • Reviewed: June 3, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    We were located on main floor next to an exit door and had a few cockroaches in our room at night

    Lovely location. Breakfast was good

    Stayed in May 2023

  • Reviewed: March 24, 2023

    7.0
    Overall nice stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom 2 Double Bed Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Had to do laundry durning our stay which required 2 different elevators, a trip through the lobby, and up 2 floors and then had to pay for it. A little overpriced.

    Staff was great at check in. Room was clean.

    Stayed in March 2023

  • Reviewed: February 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Balcony or Patio
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms are dated. Bed linens need to be upgraded

    Stayed in February 2023

  • Reviewed: November 25, 2022

    8.0
    good value-no complaints
    • Leisure trip
    • Family with young children
    • One-Bedroom 2 Double Bed Suite with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    for some reason, housekeeping only made one of 2 beds up—weird.

    nice rooms, comfy bed, great pillows, clean

    Stayed in November 2022

  • Reviewed: November 3, 2022

    8.0
    I would return. close to company venue.
    • Business trip
    • Couple
    • One-Bedroom King Suite with View and Balcony or Patio
    • Stayed 3 nights
    • Submitted from a mobile device

    food, feels a little dated

    location, clean, staff, views(golf course)

    Stayed in October 2022

  • Reviewed: August 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff was professional and extremelyaccommodating.

    Stayed in August 2022

  • Reviewed: May 2, 2022

    7.0
    Accommodating Staff
    • Solo traveler
    • One-Bedroom King Suite with Balcony or Patio
    • Stayed 1 night
    • Submitted from a mobile device

    My room was on ground level, courtyard side, but was also next to the driveway. It was very noisy late at night -- a family shouting at each other at 11:30 PM for an extended period and a motorcoach with back-up beepers going off at midnight.

    Staff was very friendly and accommodating. They did not receive my reservation through Booking.com, despite my having a confirmation number, so they recreated the reservation in their system that matched my Booking reservation. I also arrived very early before check-in time and they were able to get me in a room, so I could get ready for a funeral.

    Stayed in May 2022

  • Reviewed: March 28, 2022

    7.0
    It was good but should have been great.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    We had 2 rooms and requested that the housekeeping staff make up the rooms every day. You have to request that at check in or it doesn’t happen. One of our rooms was only cleaned once even after requesting 3 different times. Given how high the daily rates are, we shouldn’t have to ask for our room to be cleaned. Using Covid and “we’re very busy” as excuses isn’t acceptable at these rate’s especially after repeated requests to clean the rooms. Also, during this very busy time it would have been nice to have food and beverage service at the pool. It’s a simple thing that just makes your stay more memorable.

    The location and layout of the property made everything seem close and convenient

    Stayed in March 2022

  • Reviewed: September 22, 2021

    9.0
    bien
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 5 nights

    not cleaning every day

    good service

    Stayed in September 2021

  • Reviewed: August 5, 2021

    9.0
    We have not been to a hotel since Covid, and the staff and service was fantastic. We will recommend.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The food and staff were great. Service was with a smile, food was hot and tasted great.

    Stayed in August 2021

  • Reviewed: June 20, 2021

    8.0
    Best experience, and would stay again!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Literally a 10/10 experience minus the fact there is no outdoor bar by pool 😅

    Stayed in June 2021

  • Reviewed: May 11, 2021

    7.0
    Great, wonderful amazing staff.. but surprise they charge for parking and you price on here won’t be price your charged
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Idk felt like I was geting shaven for ever dime and nickel they could get

    The people who worked they’re and it was very clean

    Stayed in May 2021

  • Reviewed: May 7, 2021

    9.0
    Would return
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Time for some updates- shower floor at an angle so water doesn’t drain well thus standing in water while showering.

    The promptness with which the staff responded to our needs. Friendliness and professionalism of staff.

    Stayed in May 2021

  • Reviewed: March 15, 2024

    5.0
    Overall very pleasant. Beautiful view from my room.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with View and Balcony or Patio
    • Stayed 1 night

    Should have been credited for the 27.01 I used for breakfast toward the $30.00 credit I was told went with my room when I checked in.

    Breakfast was ok. It did the job. Nothing special. I was told when I checked in that my reservation had a $30.00 credit to use during my stay at the hotel and to just charge it to my room and I would receive a credit. I used the credit for breakfast on Sunday and charged it to my room. My credit card on file was charged and I was never credited for the $27.01 I used for breakfast. I paid the tip in cash. Maybe I should have mentioned it when I checked out to receive the credit.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    I would highly recommend
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Balcony or Patio
    • Stayed 1 night
    • Submitted from a mobile device

    The one minor issue was there was a little toothpaste on the bathroom wall, above the sink, from a previous guest.

    Everything! The location, the space, the staff, the parking - all was amazing.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    6.0
    Nice place, but misses the mark on a number of small but largely consequential items.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 3 nights

    The thermostat in the room is completely non-intuitive - could NOT figure it out, and I've been staying in hotels for 40+ years! When we called the front desk, they said an "engineer" had to go make adjustments to turn the heat on (our room was 65 F when we arrived with no apparent way to turn on the heat). Room service was delivered NOT on a tray with real plates, stainless cutlery, etc. It was delivered in boxes in a bag with plastic cutlery - WAY below what I would expected for what they charge. Television setup makes it nearly impossible to connect ones own streaming device -- I'm sure there's a way but I ran out of patience trying.

    Nice location, nice facilities. Nice pool. Good room service. Excellent food!

    Stayed in March 2024

  • Reviewed: November 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The hot water took forever. You had to run the shower and bath prior to using either

    The staff was very helpful, friendly and truly wanted the group to be happy

    Stayed in November 2023

  • Reviewed: November 14, 2023

    10
    Perfect
    • Leisure trip
    • Solo traveler
    • One-Bedroom 2 Double Bed Suite with View
    • Stayed 4 nights

    Egg white omelet was amazing.

    Stayed in November 2023

  • Reviewed: July 1, 2023

    10
    Exceptional
    • Business trip
    • Group
    • One-Bedroom 2 Double Bed Suite
    • Stayed 2 nights

    Great hotel. Great location!

    Stayed in June 2023

  • Reviewed: May 1, 2023

    10
    The most exceptional staff made for an even better stay at this great hotel in Scottsdale.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Truthfully, not a thing. It was all fantastic.

    The location was perfect for our needs and offered beautiful views and surroundings. The room was a lovely size and offered a wonderful walk out patio. It couldn’t have been nicer.

    Stayed in April 2023

  • Reviewed: April 26, 2023

    10
    ok
    • Business trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    ok

    ok

    Stayed in April 2023

  • Reviewed: April 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    They now charge for self park, big negative

    Stayed in February 2023

  • Reviewed: March 23, 2023

    10
    pleasant
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    pool looked nice. wish I’d had time to swim.

    friendly people. Evelyn at the desk was super nice and accommodating.

    Stayed in March 2023

Showing 1 - 25

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