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  5. Reviews of Sheraton Suites Galleria Atlanta

Reviews of Sheraton Suites Galleria Atlanta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2844 Cobb Parkway Southeast, Atlanta, GA 30339, United States of America

#120 of 263 hotels in Atlanta

Guests' Choice

Review Score

Based on 796 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    9.0
    Convenient. Clean. Fun!
    • Business trip
    • Group
    • 1 Bedroom Suite, 2 Double, Sofa bed, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    Sink hot tap water too hot immediately. It could burn a child. The shower dripped constantly and the doors leaked. The bed was terribly uncomfortable but the couch was nice to sleep on. (Not pulled out; if it even does that.)

    Rae was super sweet & helpful at breakfast. EVERYTHING was SO CLEAN! The decor was beautiful. I felt like I stepped into an ad for a furniture store. LOVED the light fixtures in the living room. Never found 1 TV remote. (Room 901)

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Great location, comfortable hotel but dishonest housekeeping staff
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    After checking out and getting home I realized my wife left her entire makeup bag in the counter in the room. At has seemed to vanish! We have called hotel multiple times and they say nothing was turned in. This just shows that the housekeeping staff is not honest at all! Someone took that entire makeup bag. Yes it's our fault for leaving it but you would think a higher end hotel like this there would be honest staff. One word of advice, make sure you leave nothing because you may never see it again.

    Location was wonderful! We went Braves opening home game and they had a pre game party. Front desk gentleman who checked us in was fantastic! Room was spacious and comfortable. Free breakfast was one of the best we have seen. It was very good.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bar prices were a bit high. Would like option to pay at bar versus charging to room.

    Location, friendliness of staff, breakfast options, parking for Braves game. Would definitely recommend to others and will return for future stays. 👍

    Stayed in April 2024

  • Reviewed: November 21, 2023

    7.0
    Nice place.
    • Leisure trip
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was outdated and tv didn’t work

    Staff was nice. Bathroom was very nice in the room

    Stayed in November 2023

  • Reviewed: November 19, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    They have not change the towels for 2 days

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    The stay ok. We will be back again.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The couch was dirty and made noise very bad and loud every time you sit or stand

    Staff was very friendly and breakfast and entry area very well kept.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    8.0
    Excellent property over the years, but its time to update the interior of the rooms.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights

    Property starting to show its age but prices still reflect a new and modern property.

    Very clean rooms. Very convenient location for going to Braves baseball game.

    Stayed in September 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't like paying for parking for each night of my stay. They rooms while clean, there are still attention to details I find lacking at each stay. This time, it was the vanity hook that held the towel. It falls off the wall.

    The location is great. It is very convenient to go shopping, dining options, and the Braves stadium if you're in town for a game. The rooms are clean and spacious. The breakfast is ok.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Location Hotels nice aérea

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    GOOD FOR SHORT STAY - CLEAN & CONVENIENT
    • Business trip
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 5 nights

    BREAKFAST!

    VERY LARGE ROOMS & COMFORTABLE BEDS HOWEVER BREAKFAST CHOICE WAS NOT THAT GOOD AS ROOMS WERE VERY EXPENSIVE DURING THE SHOE SHOW !

    Stayed in August 2023

  • Reviewed: September 29, 2023

    9.0
    Great getaway to support Atlanta Braves
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing it was great

    Convenient and very nice

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was to have a couch. No couch? But another bed. Breakfast was good but way too crowded.

    Location. Little snack store. Employees were awesome.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Great experience
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights

    Staff outstanding

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    One night observations
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The first thing I noticed was that someone had definitely smoked in the room, even though we had a non-smoking room. It wasn't enough to complain about or make our clothes smell, but it was definitely noticeable. There were a few ants in the bathroom, but not enough to cause worry. Also, I know it's a very random observation, but the toilet seat was very old. Like the outer layer was peeling up some.

    Loved the look of the rooms. Very classy, and had a 1920s vibe, plus your normal modern comforts. The beds were SUPER comfortable.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use some TLC some things were definitely a little worn.

    We went to a braves game and it was within walking distance. Having breakfast was also a plus.will stay again.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    All in all it was a very nice property.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights

    The ice machine on the 5th floor never had ice. I didn't like having to pay for parking. Also, our room door didn't shut well. After housekeeping cleaned, we came back late at night to a door that wasn't shut.

    The rooms were nice and spacious and clean. The water was very hot and had awesome pressure. The hotel staff was all helpful and friendly.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Great location with a friendly staff.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    A couple of blemishes in the room that needed fixing. Someone had pushed the door handle through the sheet rock and it was unpatched. The entry door would stick and my wife was unable to open it. I had to put a shoulder into it to get it open.

    Great location to Truist Park to see the Braves. Staff was friendly and welcoming.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    Great
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 2 Double, Sofa bed, City view
    • Stayed 2 nights

    I thought the sofa drinks and a bottle of water was a little price but beside that everything else was awesome.

    I enjoyed every thing The Breakfast buffet was very good, Stuff very friendly rooms clean.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Good place to stay - convenient to walk to Braves games!
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights

    Room was ok. Smelled a bit musty and ac did not cool room very well. Obvious signs that it's time for some renovations. However it was very clean!

    Breakfast was excellent - food was delicious and plentiful. the quality was above average for being included and no additional charge. Lobby bright and clean. Staff friendly and helpful. Nice covered parking.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel rooms are dated. The carpet felt dirty. The wall paper in the bathroom was peeling off.

    The location. Close to the battery and mall.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights

    They could have cleaned up the room more often

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    The staff was truly amazing!!
    • Leisure trip
    • Travelers with friends
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I wouldn’t say dislike, but the hotel could use some upgrades. There was a leak in the gym ceiling; and the pool could use resurfacing. It seems that it is an older hotel that just needs some TLC; but nothing that would discourage me from staying there again.

    I literally cannot say enough about the staff! They were all amazing from the moment we arrived until departure!! The accommodations were very roomy. Breakfast was amazing! Walking distance to a lot of shopping and the BRAVES Truist Park! We would definitely stay again. Having stayed in hotels much closer to the park, that were much more expensive, this hotel really is a great value.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Hotel very convenient, within walking distance, to the mall and Truist Stadium.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    On our first night stay, our bathtub/shower drain was stopped,, not draining well at all, when we took showers after the Braves game. I reported it that night. The next night the same thing happened again. Nothing had been done to correct the problem. I reported again the issue when we checked out.

    The location and proximity to Truist Stadium, the room was great, the breakfast delicious, and the front desk staff was wonderful at check in

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Second stay - first time with my pet. All good. Second time, surprise a $100 pet fee … no mention of fee first visit. Told me they should’ve charged it.

    Stayed in August 2023

Showing 1 - 25

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