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Reviews of Sheraton Suites Old Town Alexandria 3 stars

801 North Saint Asaph Street, Alexandria, VA 22314, United States

#31 of 57 hotels in Alexandria

Guests' Choice

Review score

Based on 272 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 27 October 2024

    9.0
    Beautiful, comfortable stay to explore
    • Leisure trip
    • Family with young children
    • One-Bedroom Conference Suite
    • Stayed 4 nights
    • Submitted via mobile

    Good location, close to the airport, wonderful walking opportunities to explore the city and enjoy the river. Nice and professional staff. Restaurants and grocery store just steps away.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Club level, 1 Bedroom Suite, 2 Double, Sofa bed, City view
    • Stayed 1 night

    very spacious and comfortable

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    A good hotel with pleasant staff and good facilities.
    • Business trip
    • Group
    • King Studio Suite with Sofa Bed
    • Stayed 7 nights

    As a tea drinker I would have liked a kettle to be able to make my own decaf tea. One pod of tea a day was not enough. I would have liked to have been closer to King Street although it made me get my steps up.

    I liked the automatic night light that came on under the bed when I got up at night to go to the toilet. I liked the radio beside the bed although it ran half an hour slow. The room was very clean and the fridge was cold.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Very friendly and helpful hotel,I’d recommend it to anyone
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The furniture was a bit dated in 619

    Sofia was very helpful on the phone and upon arrival! Mariel and Muriel were exceptionally helpful at the front desk, they went out of their way to help us! Maide (I’m not sure i spelled her name correctly, but she’s from Madagascar) also was very kind and helpful.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like a resort fee.

    The hotel has a great location. I don’t know why I was charged a resort fee as there are no resort facilities. I arrived late in the evening and left early in the morning. The staff was friendly.

    Stayed in October 2024

  • Reviewed: 31 August 2024

    8.0
    Pleased in general except for what I mentioned above.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    No microwave in room is a big fault. A/C was very hard to regulate throughout room/suite. High humidity in room even though temperature was kept low. Breakfast was good. Other meals not great. One elevator was not working, the other one was pretty slow. Room should have two chairs at work/dine table, not just one.

    Cleanliness, overall design of hotel, friendly breakfast staff, pleasant lobby and lounge areas, great drop off space. Great to have refreshments in lobby area. Great Cassina work/dine table. Plenty of reachable plugs for charging. Nice room design.

    Stayed in August 2024

  • Reviewed: 7 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in June 2024

  • Reviewed: 1 July 2024

    8.0
    We would probably stay again but may check out nearby hotels.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    See above.

    Excellent location. Overnight parking was expensive and one of the two elevators was not operating making for a long wait and crowded ride. The room was clean but found the pillows were not at all comfortable. And no microwave.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    the fact there wasnt a pool false advertisement

    how close it is to the water

    Stayed in June 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Airplanes in the morning.

    Location was perfect. Everything we needed was a walk away.

    Stayed in April 2024

  • Reviewed: 8 December 2023

    9.0
    Nice, comfortable and safe walking to the Old Town.
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights

    Parking could be improved, especially getting in and out, including use of credit card upon first entry.

    Proximity to Old Town, Alexandria; well-designed rooms; friendly staff; good restaurant.

    Stayed in September 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 1 night

    They advertise a 6am airport shuttle, however that is only on weekdays. I spent an additional $50 on an Uber to the airport. There are other hotel options that might be better for an early weekend flight.

    Very close to DCA, perfect place to layover for an early flight, lots to see, dining options, etc.

    Stayed in October 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night

    Breakfast was confusing. Since we used booking.com, the hotel was not notified that our breakfast was to be included in our fees. Hotel was going to charge us until we had this corrected at the front desk.

    Booking experience, cleanliness, and overall stay.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    We enjoyed our stay but not the added costs.
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Parking was over $30 per night. The bottle of water in the room was labeled $8! Very few amenities considering the cost of staying there. No microwave in room.

    Bfast cost over $17 so we didn't eat. Nice location. Lots of great walking and eating opportunities. Nice grocery store next door. Nice areas to hang and talk in lobby. Staff were help. Room clean, well laid out.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • 1 Bedroom Suite, 2 Double, Sofa bed
    • Stayed 6 nights
    • Submitted via mobile

    The location and the facilities was lovely

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights

    Okay!

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights

    bed was not comfy

    food was excellent

    Stayed in May 2023

  • Reviewed: 11 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I assumed there was complementary breakfast. I wasn’t offered a voucher. $18 for a buffet breakfast. No thanks I just wanted to grab something for I was in a hurry.

    Very nice room!!

    Stayed in June 2023

  • Reviewed: 20 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    location and clean

    Stayed in May 2023

  • Reviewed: 22 April 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    - breakfast had less options compared to a normal motel.

    - super convenient - great location to a safe neighborhood.

    Stayed in April 2023

  • Reviewed: 18 April 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Studio Suite with Sofa Bed
    • Stayed 1 night

    a problem with a toilet couldn't be resolved needed to change room. complimentary coffee in lobby would be good.

    location comfortable

    Stayed in April 2023

  • Reviewed: 27 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Booked a room for 4 but only received bath supplies for 2 people. Called the front desk several times to get towels and clothes and took 2 hours to get them.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Sheraton Suites is well located, clean, comfortable with excellent staff from the front desk to housekeeping to room ser
    • Family with young children
    • Club level, 1 Bedroom Suite, 2 Double, Sofa bed, City view
    • Stayed 2 nights
    • Submitted via mobile

    pricey and didn’t include parking. rooms small.

    very nice, well appointed, very comfortable beds, staff extremely helpful and polite, excellent location.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I usually bring my firestick to hotels with me, this one did not connect to it and their tv guide does not include any movie channels

    the room and the bathroom was nice and clean. all staff that i interacted with were very pleasant

    Stayed in February 2023

Showing 1 – 25

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