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  5. Reviews of Shilo Inn Suites Ocean Shores

Reviews of Shilo Inn Suites Ocean Shores This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

707 Ocean Shores Boulevard Northwest, Ocean Shores, WA 98569, United States of America

#41 of 58 hotels in Ocean Shores

Guests' Choice

Review Score

Based on 794 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    7.0

  • Location

    9.0

  • Facilities

    6.4

  • Staff

    8.2

  • Value for money

    6.4

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Old

    Staff

    Stayed in March 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    2 guests - but no washcloths...not a big deal (that was the only negative) ...I actually had a couple in my suitcase. It certainly did not damper our spirits 😉 ...oh but I did find one "used" washcloth in the drawer under the little tv the day we checked out. 😬

    LOCATION LOCATION LOCATION!!! Would definitely stay here again.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom not clean hair dryer didn't work no hot water for showe

    Location was great

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Good Locations.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night

    It's kind of old inside of rooms were kind a outdate?

    Stayed in March 2024

  • Reviewed: January 29, 2024

    7.0
    The price that I paid for the stay was reasonable for what I received.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The place is definitely outdated, straight out of the 70’s or something!

    The location was perfect for enjoying the beach!

    Stayed in January 2024

  • Reviewed: January 7, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The outside deck had lots of standing water. The restaurant was closed. The batteries to the remote were dead. The mini fridge freezer was covered in ice. The beds were not that comfortable.

    Great view of the beach. Had quick access to the beach. The room was clean and the showers were nice. The room was comfy.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    7.0
    Wasn't what I expected
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-fi wasn't good, husband tried to work and couldn't. Room was out dated, toilet was the size for a 5 yr old. Back door wouldn't shut right or lock. Bed was sunk in.

    Staff friendly, location great, room clean, we had a dog and it didn't smell like dog in the room. Quiet.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant

    Stayed in December 2023

  • Reviewed: October 23, 2023

    7.0
    I wasnt to bad not the worst stay
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I asked for clean towels i had to ask the 2nd time to get them. No breakfast no restaurant

    The sauna and hot tub Would like to move to Ocean Shores

    Stayed in October 2023

  • Reviewed: October 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Stayed in October 2023

  • Reviewed: October 12, 2023

    6.0
    Place was expensive for the shape it was in
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The balcony had a huge rust puddle, the freezer hadn’t been defrosted in a long time; it was barely usable. The restaurant and lounge were closed.

    We liked the location and the indoor pool.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights

    Whole facility showing wear and age. Bad pillows.

    Location and view.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    7.0
    Price high for what we received.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room booked for three. Had to call front desk for third room towel and bedding for couch hide bed. They brought a blanket full of holes and frayed. No cups/pods for in room coffee but sugars were provided. Carpet missing on edge of tile by fireplace and tack sticking up to poke anyone without shoes. Room phone is from the 1970s and didn’t work. Tub drained very slow. Fingerprints on windows. We would stay again but definitely would complain if issues not addressed.

    Lobby was welcoming. Front desk kid was very friendly and helpful. On beach.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    7.0
    Relaxing!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to ask for towels, had only 1 bath towel, no bath mats 1 coffee pod, & coffee was not good. But staff was prompt with getting it to our room.

    Room size & location.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights

    The room was not cleaned well specially the bathroom. The pillows were very small and uncomfortable. The restaurant was closed and we were not made aware when booking. I have stayed there many times in the past and really enjoyed it. The place is getting rundown and needs general upkeep. The lady at the front desk when we checked out was unfriendly and accused us of sneaking our dog in. We documented in our booking we had a dog. When we checked in the young gentlemen at the front desk was told we have a dog and in fact the dog was with us at the front desk. We were charged extra when we checked out.

    We liked the view from our room.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    For the price hotel should invest in upgrading property
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Totally outdated.

    Close to beach. Comfortable bed.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Great location and easy access to the beach. Great dog friendly areas.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Out dated, rusty, broken stuff in the room, garbage that wasn’t ours in the room. Doors didn’t lock. Glass divided had finger prints all over it. Wasn’t as clean as it should be.

    The location was key and being dog friendly was a bonus.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Found food under the pullout and behind the nightstand and old rice by the fridge. The beds are very worn out and squeaky.

    Location, the staff, the patio ocean side scenery, lots of hot water, 2 sinks, separate dining area. The kids loved the pool, and my fiance and I enjoyed the hot tub.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    6.0
    Nice place and I hope they can work it out. Even pastries and microwave oatmeal would have helped.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Not adjoining rooms. Chose this hotel for free breakfast which they haven't had in 3 yrs.spent $145 for breakfast not planned on. Short staffed so room wasn't clean yet at 4. Not enough towels, had to call. Booking.com was more than veterans rate. When I called booking customer service, had to complete a form when call should have been enough. Pool was over chlorinated and burned my eyes. Restrooms in halls were locked.

    Room was nice with balcony which was a surprise. Nice view and close to beach.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    5.0
    Should consider making some updates to the hotel and not just play off the location and ocean views
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night

    Although I am understanding that they were short staffed, my family and I had to wait 2 HOURS after my assigned check in time before I was able to check into my room. After being on the road for hours, having to wait that long to get to my room was frustrating and disappointing. The restaurant was closed so we ordered pizza. Not bad but I don't think the pizza was worth the amount of money that was spent. The décor is dated and so are the beds. This hotel needs an update badly. My bed had a very significant dip in the middle and was hard and lumpy. I am so glad it was only for two days I don't think my back could have handled anything longer than that.

    The location and the view were the best part of the trip and the room was clean.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    6.0
    No worth the money 😞
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room needs an update for the price dirty carpet, horrible bedding on the beds, the windows were dirty

    The view

    Stayed in August 2023

  • Reviewed: August 19, 2023

    6.0
    Way overpriced!!!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Water was brown in shower/bathtub . Room wasn’t ready on arrival, and was obvious wasn’t full. No restraint.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    7.0
    we had a good time. it just wasn’t a comfortable stay. location was great. if they remodel soon, I’d love to come back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    very old and not kept. needs a lot of attention. wallpaper peeling, other areas coming apart, bathtub needs deep cleaning. the pool bottom was discolored as well. not a pleasant sight.

    location

    Stayed in August 2023

  • Reviewed: August 1, 2023

    5.0
    We had a beautiful time!!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot tub was filthy, and I wouldn’t swim cuz water wasn’t up to my cleanliness

    No restaurant or bar, even though website says there is. Our air conditioner in the room did not work, fan blew, but warm air. Patio door didn’t work properly. Very difficult to open. One Patio chair was broken. Bed was great! Room was large, with lots of area! Bathroom was great! Sad, it’s not up to standards. I’d stay there every time in Ocean Shores!

    Stayed in July 2023

Showing 1 - 25

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