2317 Ruston Way, Tacoma, WA 98402, United States of America
#5 of 31 hotels in Tacoma
Guests' ChoiceBased on 793 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.2
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Michelle
United States of AmericaBreakfast was the best hotel breakfast I’ve had in a long time. Real dishes and nice set up!
Stayed in March 2024
Reviewed: April 9, 2024
David
United States of AmericaIt was a little costly for no pool not hot tub and no restaurant.
It was good it would be nice to have some fruits and the muffins were dry.
Stayed in April 2024
Reviewed: April 7, 2024
Jaymee
United States of AmericaNothing much.
The staff was very helpful with all my requests and questions and the design of the room/ building didn't feel outdated or old.
Stayed in February 2024
Reviewed: April 7, 2024
James
United States of AmericaPaying $16 for parking
View of the water, hot breakfast, nice staff, comfortable bed
Stayed in April 2024
Reviewed: April 2, 2024
Amanda
United States of AmericaThe bathroom could have been more clean
The view was amazingg the beds were very comfortable and the staff was nice oh and good breakfast.
Stayed in April 2024
Reviewed: April 2, 2024
Vicki
United States of AmericaThe location on the water is perfect.
Stayed in April 2024
Reviewed: March 29, 2024
Sheri
United States of AmericaTrains were a little loud
Great view, great breakfast.
Stayed in March 2024
Reviewed: March 19, 2024
Jennifer
United States of AmericaIt was a bit of pain to get out of the parking lot into the street.
Really beautiful location
Stayed in March 2024
Reviewed: March 17, 2024
Scott
United States of AmericaEverything
Stayed in March 2024
Reviewed: March 3, 2024
Johnson
United States of AmericaThe train was loud. I expected to see more water view but i had a corner view. There wasn’t any utensils at all in the kitchenette
I loved my room. It was spacious and cozy. The bed was comfortable
Stayed in March 2024
Reviewed: February 27, 2024
Jill
United States of AmericaN/a
Nice view, very clean and comfortable rooms. Good breakfast. Very friendly and helpful staff. Also enjoyed watching birds and ducks from room and walkway
Stayed in February 2024
Reviewed: February 27, 2024
Schauer
United States of AmericaFor the price the jacuzzi tub was pretty small. Expected room for two which barely happened. View wasnt all it was made out to be.
Breakfast was great surprise. Beds were great.
Stayed in February 2024
Reviewed: February 23, 2024
Lorraine
United States of AmericaTrain whistle that was quite loud as the tracks are quite close to the hotel. Were not informed of the extra $100 added to bill temporarily to cover possible additional expenses until we asked why the bill was so much more than quoted. Room was quite small considering we paid $600 for 2 nights! Also, breakfast was quite mediocre.
View, room. Enjoyed watching the ducks at breakfast.
Stayed in February 2024
Reviewed: February 20, 2024
Marilyn
United States of Americaincluded movie options - from what I saw everything was for an additional fee. For the cheaper rooms maybe that makes sense but in purchasing the most expensive room I would have expected to be able to watch a movie as well. But we planned ahead and brought our iPad so it did not effect our stay,
The views are amazing - we chose to bring food with us so we could enjoy not having to leave the room at all. We had one of the premium spa rooms - although the price is higher than we would normally spend it was an amazing stay-cation and we will definitely do this again for special occasion or just to reboot within our busy lives.
Stayed in February 2024
Reviewed: February 13, 2024
Wayne
United States of AmericaThe room was very nice, but the price was too high.
Stayed in January 2024
Reviewed: February 12, 2024
Dawn
United States of AmericaMy room was directly across from the washing machines and dryers. They were running later than the stated hours and lots of talking going on.
I liked the view from my room of the water and the comfy bed. The gas fireplace was also a nice touch.
Stayed in February 2024
Reviewed: February 9, 2024
Victoria
United States of AmericaIt was expensive
The staff were fabulous .. so friendly Went out of their way to help and make things comfortable.
Stayed in February 2024
Reviewed: February 1, 2024
Christopher
United States of AmericaThe view was nice it was a whole different stay very nice ...we enjoyed that it was all around amazing being the first time in a hotel on the waterfront .
Stayed in January 2024
Reviewed: January 29, 2024
Christopher
United States of AmericaBreakfast
The whole stay was great
Stayed in January 2024
Reviewed: January 24, 2024
Lala
United States of AmericaI like everything.
Stayed in December 2023
Reviewed: January 19, 2024
Andrew
United States of AmericaCleanliness as well as professional and respectful staff members
Stayed in January 2024
Reviewed: January 17, 2024
Natalie
United States of AmericaThe room was clean and comfortable. We paid a little extra for a room away from the train tracks and we were pleasantly surprised that it was very quiet. The room had a cool heater/fireplace.
Stayed in January 2024
Reviewed: January 15, 2024
April
United States of AmericaThe train that sat for over an hour blocking our access to the hotel ( do we thought) after our arrival as our plane departures were delayed. We arrived at 3am after calling and trying to figure out how to bypass the train so we could finally rest.
The staff was very kind. We enjoyed that all rooms had a view of the water. We loved the proximity to get to our daughter’s home.
Stayed in January 2024
Reviewed: January 13, 2024
Silvya
United States of AmericaEverything was great. But the price was a little steep for 2 nights. $745….Definitely would be hard to make this a more than once experience.
Breakfast was great. No complaints.
Stayed in December 2023
Monterey, USA
Khon Kaen, Thailand
Manama, Bahrain
Alba, Italy
Muscatine, USA
Eforie Nord, Romania
Saint-Pompont, France
Hermanus, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content