11922 Northeast Airport Way, Portland, OR 97220, United States of America
#80 of 138 hotels in Portland
Guests' ChoiceBased on 54 hotel reviews
8.1Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: December 4, 2023
James
United States of AmericaBreakfast was a little underwhelming compared to previous reviews and for the room price I was anticipating a little more. No bacon or little quiches like the photos. The breakfast sandwiches were ok.
Room was clean, bed was comfortable, shower was great. Area was quiet and the parking lot was well lit.
Stayed in December 2023
Reviewed: September 14, 2023
Sidney
United States of AmericaNo obvious stairs near the elevator. Making a left out of property was challenging.
Ice machine was close. The unit was fine.
Stayed in September 2023
Reviewed: August 28, 2023
Shih-chiao
United States of AmericaThe bathroom drain was a bit slow. Wasn't sure the staff was aware so I told them during check out.
great location. 2nd time staying at the hotel. breakfast was good. very comfy king suite with big couch.
Stayed in August 2023
Reviewed: June 23, 2023
Marietta
United States of AmericaArrived at past 3pm, our 2 rooms were both not ready. Have to wait 2 hrs with 4 kids and a lot of luggages.
Location. Close to airport.
Stayed in June 2023
Reviewed: May 4, 2023
Melinda
United States of AmericaThe breakfast, friendly staff and room.
Stayed in April 2023
Reviewed: March 6, 2023
Shari
United States of Americabed mattress uncomfortable leaky bathroom sink faucet
nice clean friendly
Stayed in March 2023
Reviewed: February 27, 2023
Erik
United States of AmericaEasy to find. Great location and price. Great breakfast.
Stayed in February 2023
Reviewed: November 28, 2022
Starr
United States of AmericaParking can be tricky as only the front and one side of the parking lot is for Springhill Suites. The other lots are park at your own risk, as they are not owned by the hotel. Aside from that, the stay was wonderful.
The staff was friendly and helpful. The front doors only open to room key cards at night, which we found to be an added bonus for security. Our suite offered a lot of space. It was clean and comfortable. Free breakfast was included in the room rate, which was nice.
Stayed in November 2022
Reviewed: May 24, 2022
Shawn
United States of AmericaCould bump the pool temp. Up about 10 degrees .
Liked everybody about the place. Breakfast could add a few more choices but all in all good
Stayed in May 2022
Reviewed: May 16, 2022
Vincent
United States of AmericaBreakfast was below average. Not enough paper plates, food ran out before 10 am, and the area was not clean. I understand the person taking care of breakfast had to go out and purchase more paper plates. She did her best of what was available to her to provide for the customers. Whoever was in-charge of ordering supplies and food should have planned ahead since it was a weekend. Families and business folks were staying in the hotel. However, this may just have been just "one of those weekends" and probably doesn't happen like this often.
Our room was clean and comfortable. The front desk staff persons were very courteous, professional, and friendly.
Stayed in May 2022
Reviewed: February 7, 2022
Robert
United States of AmericaPersonal vehicle was stolen from parking lot during my stay.
Newer facility. Well maintained.
Stayed in December 2021
Reviewed: November 17, 2021
Robert
United States of AmericaGreat location for accessing airport
Stayed in November 2021
Reviewed: October 24, 2021
Layne
United States of AmericaNoise from airport.
Clean, easy, okay price.
Stayed in October 2021
Reviewed: August 9, 2021
Valery
RussiaThere was a stale and dusty smell in the room.
All was as expected from such place,
Stayed in July 2021
Reviewed: June 29, 2021
Naran
United States of AmericaFront desk was very busy during the later evenings. Our requests for fresh towels took a litte bit of a wait not really a con as these were due to safety measures that were in place for COVID.
The hotel was very clean. Location was great. It is no more than 10 mins from the city center and countless shops and restaurants to choose from. The rooms were on the larger side compared to other hotels in the price range. The bed was very comfortable and noise levels were very quiet.
Stayed in June 2021
Reviewed: May 10, 2021
Kristin
United States of AmericaThere was really nothing I would say I didn't like, everything was wonderful.
I liked the cleanliness of the hotel. White linens always make me feel more comfortable and clean. The staff was so helpful anytime I needed anything, they were there to help.
Stayed in May 2021
Reviewed: July 4, 2023
Vladimir
United States of AmericaBreakfast was terrible
I'm
Stayed in July 2023
Reviewed: April 23, 2023
Kyle
United States of Americabed was a little to hard and chair would not stay up.
parking is good. like the room and staff is great.
Stayed in April 2023
Reviewed: October 30, 2022
Jenny
United States of Americarooms spacious and clean. I requested 4 rooms to be close to each other and they met my requests. Staff was very helpful and friendly. Convenient location to food mart, fast food and maybe restaurants.
Stayed in October 2022
Reviewed: December 27, 2021
White
United States of AmericaThey didn't have our reservation from booking.com
The hotel was geat
Stayed in December 2021
Reviewed: December 1, 2021
Jackson
United States of AmericaI found to many dark hairs in the room, in my coffee cup and in the gym
Didn't eat fast
Stayed in November 2021
Reviewed: October 31, 2021
Daytreona
United States of Americathe property was very clean, rooms as well and I really appreciate it.
Stayed in October 2021
Reviewed: October 25, 2021
Rebecca
United States of AmericaDingy, not great for price
We’ll located
Stayed in October 2021
Reviewed: August 18, 2021
Oren
United States of AmericaStaff was rude. They were angry at us asking 2 questions on the room and tried to accuse us on plugging the toilet (which were plugged when we entered the room). The AC is super old and noisy, aimed to the bed which makes sleeping super inconvenient.
Good location
Stayed in August 2021
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