3038 South Decker Drive, West Valley City, UT 84119, United States of America
#6 of 15 hotels in West Valley City
Guests' ChoiceBased on 218 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
8.4
Value for money
8.0
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End of dialog contentReviewed: April 15, 2024
Kimberly
United States of AmericaParking under construction.
The rooms were nice and big for a family of 7. Clean and great location. Our kiddos even enjoyed the pool.
Stayed in April 2024
Reviewed: April 11, 2024
Herbon
United States of AmericaThe breakfast was lacking in good eggs. The TV in the room was very basic and hard to connect our laptop to. Trash cans in the room were very small.
The room was a great size and very clean when we arrived.
Stayed in April 2024
Reviewed: March 31, 2024
Jackie
United States of AmericaWe booked 2 rooms close to each other… at check in only had one room and it wasn’t even one of the ones we booked… it took a hour to get us another room and charged us way more for both rooms!!!
Stayed in March 2024
Reviewed: March 29, 2024
Nicole
United States of AmericaA couple of the front desk staff were not very friendly.
Very comfortable beds
Stayed in March 2024
Reviewed: March 10, 2024
Sonja
United States of AmericaWould be nice if they added a waffle island, this way, there's not such a long wait to make waffles . Have at least 4
This location is our go-to for a day away from it all.
Stayed in March 2024
Reviewed: January 18, 2024
Hunter
United States of AmericaThe thermometer in the room didn’t work properly, making the room hot or cold, not much in between
The pool for the family is nice
Stayed in January 2024
Reviewed: October 1, 2023
Stephanie
United States of AmericaRooms updated, cleanliness
Great location, excellent breakfast.
Stayed in September 2023
Reviewed: August 28, 2023
Jose
United States of Americacondition of pool and hot tub, lack of maintenance.
Clean room
Stayed in August 2023
Reviewed: August 1, 2023
Kalyn
United States of AmericaThe halls were a little confusing when going to the pool
We loved the rooms and the pool.
Stayed in July 2023
Reviewed: July 13, 2023
Emerance
United States of AmericaI didn't get break fast st all.
I think the location is okay
Stayed in July 2023
Reviewed: July 12, 2023
Randy
United States of AmericaGetting in to the hotel was kind of difficult. The construction and small space to turn in to the property was a pain. Also, a child pooped in the pool and we were told we could go back in 30 min to swim. I don’t feel that it was cleaned properly in that amount of time.
This hotel has the best breakfast
Stayed in July 2023
Reviewed: June 7, 2023
Brenda
United States of AmericaA little wear and tear on the furniture, but otherwise, it was very clean.
family friendly
Stayed in June 2023
Reviewed: May 19, 2023
Brian
United States of AmericaDidn't realize how small the pullout mattress was but honestly some how ended up not needing it. Other than that no complaints. Do gotta let people know pool slide is only open on basically the weekend and certain hours only.
Great location right by the Maverik Center. Great pool area our 2 little ones couldn't get enough of the water area for little ones. My son couldn't stop wanting to go down the kiddie water slide. Breakfast was great. Beds were comfortable. The ladies at night and morning at front desk were amazing. Bedroom was well stocked plenty of towels and etc. Found the bedding for the pull out mattress in closet Great add on. Some how didn't hear any traffic noise being right against the interstate.
Stayed in May 2023
Reviewed: May 4, 2023
Jireh
United States of AmericaSmall breakfast area. The walls are too thin and floor creaked.
Pool area is awesome for the kids. The pool was very Hot and spacious, my favorite part. The room was spacious. The staff did really good at cleaning. Sometimes bugged too much to clean the room but it was nice to come back to a clean room. Might of been a couple of creepy people there but overall a nice stay.
Stayed in April 2023
Reviewed: March 4, 2023
Kbirdsall8984
United States of AmericaThe water park and pool are great for kids and families but for couples it would have been nice to go swimming or sit in the hot tub where it was more quiet. Even if they had adult hours after a certain time.
Location and room
Stayed in February 2023
Reviewed: January 20, 2023
Edgar
United States of AmericaThe pools is actually smaller than shown in photos and the hotel charge extra $ per person if more than 3 people in the same room want to use the pool. The pool is shared with adjacent hotel and water didn’t look very clean/clear to me.
Rooms were very nice and clean. Breakfast was great.
Stayed in December 2022
Reviewed: January 2, 2023
Maddi
United States of AmericaTV cable was out our last night
nice room, quiet, kids loved the pool.
Stayed in January 2023
Reviewed: September 24, 2022
Carlson
United States of AmericaThe spa was broken and slides only open certain times on weekends.
Breakfast was good, the evening social was really cool, the room was really nice and comfortable
Stayed in September 2022
Reviewed: September 18, 2022
Ron
United States of Americagetting into the place the entrance
nice rooms wanted to have some time with grandkids.
Stayed in August 2022
Reviewed: September 5, 2022
Josephandshawna
United States of AmericaBeds not so comfortable
Room was big and spacious. Grins and fins was nice kids enjoyed themselves
Stayed in September 2022
Reviewed: July 26, 2022
Brenda
United States of AmericaI pay for pool I don't like cas I think is include in all hotels I never pay extra
Good breakfast
Stayed in July 2022
Reviewed: June 28, 2022
Brooke
United States of AmericaI’m not sure if this hotel doesn’t have king beds and I could be wrong, but I think I booked one and got a pull out couch bed and a full bed. I have two kids and I had to sleep on the couch bed which was horrible. After a night, my husband switched me and the regular bed was not great either. We didn’t get any housekeeping service during our entire stay of 5 days. No towels or anything. This hotel is beautiful but the service is seriously lacking. Every time I walked by the front desk associates were on their phones or laughing hysterically. I also had an incident with a lady from the kitchen because I was “underdressed” for the breakfast area as we were on our way to the pool. When she confronted me she looked me up and down like I was a human piece of trash and told me that I needed to leave and get dressed-fairly loudly in front of everyone in the breakfast area. I felt called out and embarrassed. Fair enough that there is a policy in place, I can respect that, however this lady works in hospitality and there is a kind way to speak to people and let them know they are breaking a hotel policy. I went to explain what happened to the front desk and she said yeah, the managers told her to.” That left me feeling like the entire staff was snickering and talking poorly about me. I managed a hotel for 5 years and I can say that the staff here is underwhelming. The management is out of sight and hands/off.
Breakfast was nice I liked the variety. The coffee was delicious and the fresh fruit was a nice addition. The pool and water slide is the saving grace for this hotel. It was wonderful for our little family. I will also add that whichever housekeeper had initially cleaned our room for check in did a fantastic job and she deserves a shout out. Also, the public area attendant for cleaning was really on top of things. The hallways/ dining area and public bathrooms were clean.
Stayed in June 2022
Reviewed: June 25, 2022
Lisa
United States of AmericaThe breakfast left a little to be desired. The "hot" food was a bit tasteless. But there was a good variety of foods to choose from. The breads were good.
Loved the room. It was very nice, and it was clean. The pools were very fun, although we felt they were a little cold.
Stayed in June 2022
Reviewed: June 23, 2022
John
United Kingdomthe entrance could be more clearly sign posted
Breakfast
Stayed in June 2022
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