3000 Airport Drive, Carter Lake, Omaha, IA 51510, United States of America
#74 of 82 hotels in Omaha
Guests' ChoiceBased on 625 hotel reviews
5.2Cleanliness
5.9
Comfort
5.9
Location
7.3
Facilities
5.4
Staff
7.2
Value for money
6.2
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Deana
United States of AmericaUpon check in, there was a sign on the desk that said the staff would return in a moment. It took us 15 minutes to find a staff member and get checked in. That is unacceptable. Then, she was not even friendly. Later in the evening we had to ask for a new TV remote, as ours said "Front Desk" on the back and didn't work with our TV. It took the young man at the front desk at least 30 minutes to finally get us a remote that worked. Overall, I was not impressed with the staff who live at / run this motel.
The room was a decent size and fairly quiet. We had a nice view of the lake from our room. The bathroom is small, but serves the purpose. Beds were comfortable enough, but one bed was missing a sheet and only had blankets.
Stayed in March 2024
Reviewed: February 18, 2024
Michele
United States of AmericaWhen we checked in our room their was hair in the shower and the heater didn't work and he did move us. Didn't like the fact that the new room was a joining room. With strangers. So I couldn't really sleep worrying about someone trying to get in at night. The guy said there's a pool but been down now 2 years. The table between the beds was dirty and sticky, the bathroom ledge and sink were dirty, and either old pink toothpaste or denture adhesive stuck on the water faucet. And we couldn't get the TV to work it said to check Antenna connection. And shower floor hair all over let the water run to wash away the hair. Kids checked mirrors to make sure there were no planted hidden cameras in the room.
It was quiet. Heard a few doors closing but normal. As far as I could tell, no bed bugs. The front lobby guy was nice friendly.
Stayed in February 2024
Reviewed: January 22, 2024
Tania
United States of AmericaNot a whole lot. The price matches the quality.
It was ok.
Stayed in November 2023
Reviewed: December 6, 2023
Teneya
New ZealandThe room had not been cleaned. I had to clean toilet area before I was comfortable to use. There were 2 double beds, one bed looked like the sheets had not actually been changed and the room needed to be vacuumed
Location is convenient being close to airport and free airport shuttle for pickup or drop off just organise with the friendly reception staff which time slot you will be in time for. Breakfast was simple and easy e.g... self serve cereal, toast or waffles and hot drink or cold juice starting from 4am
Stayed in December 2023
Reviewed: November 1, 2023
Austin
United States of AmericaI didn’t like the way the room smelled I do not like the way the water pressure
I liked that the staff was very helpful and friendly. I also liked how clean the rooms were. Mainly because of the too reason is what I really like as well as their breakfast that they had served and
Stayed in October 2023
Reviewed: August 27, 2023
Burgess
United States of AmericaThe bathroom toliet clogged easily, there were water bugs in the room near the hottub and bed. The room looked like it has been flooded. The maintenance guy and some of the staff were rude.
It was affordable and the decor was nice. The hottub was nice and the sheets were clean.
Stayed in August 2023
Reviewed: July 21, 2023
William
United States of AmericaRoom smelled smoky. Needed two remotes to operate TV. Tub had hard water stains. Reading light switch not functioning properly. Pool closed. ATM not working. Back door keyless entry not working.
Great staff. 4 AM breakfast. Accommodating shuttle service,
Stayed in July 2023
Reviewed: July 18, 2023
Pamela
United States of AmericaThey didn’t have a phone in the room They didn’t have a trash can They didn’t have a toilet paper roller, the toilet paper was sitting on the back of the toilet. My flight came in at 1:10 a.m. By the time I got my luggage and got out front there wasn’t a shuttle to the hotel, I called the said they stopped the shuttle at 1:15, and it was 1:30. That I would need to call a taxi. I am a senior citizen traveling with my 10 yr old granddaughter. The hotel had a strange smell
It was close to the airport
Stayed in July 2023
Reviewed: June 26, 2023
Michael
United States of AmericaThe room had a broken a c. The microwave didn't work the bathroom light was messed up..
The free waffles for breakfast and close fo downtown onaha
Stayed in June 2023
Reviewed: June 19, 2023
Huskerjen
United States of AmericaPlace smelled like weed. Floor felt dirty. Stains on carpet ways.
Easy access to airport.
Stayed in May 2023
Reviewed: May 20, 2023
Patricia
United States of AmericaBreakfast was very poor. Coffee pot was always empty, orange juice watered down. Loaf of bread wasn’t appealing. Didn’t trust anything to be fresh.
What extra services? There were none. Nor were there basic amenities
Stayed in May 2023
Reviewed: March 21, 2023
George
United States of AmericaNeed up dating,
The location
Stayed in March 2023
Reviewed: March 8, 2023
Eva
United States of AmericaI use to stay here often when traveling from Indiana. It’s definitely not as well kept. The lobby couch had a hole in it and was really dirty. Upon my arrival there was a homeless person with blankets sitting at the front end of the property. The smoke detector was not in the ceiling just the wires hanging down. The lamp shade was dirty and neither lamp was working those located on the old nightstand between the beds. Lastly there were coffee cups on the table but no coffee maker. I paid 80 dollars for one night and 70 for the other. The room did not include a microwave or fridge as well.
The location was great.
Stayed in March 2023
Reviewed: March 8, 2023
Kamen
United States of Americasooooo LOUD
great location
Stayed in March 2023
Reviewed: March 1, 2023
Makanya
United States of AmericaThe first room was dirty then was offered a different room it was ok
No breakfast didn’t eat anything
Stayed in February 2023
Reviewed: February 18, 2023
Theresa
United States of AmericaCarpet needed vacuuming, bathroom shower head had constant drip- made the floor wet, hotel somewhat run down
Staff was friendly
Stayed in February 2023
Reviewed: February 14, 2023
Rebecca
United States of AmericaNo hand soap for the bathroom. breakfast was mediocre at best
close to airport and great shuttle service. friendly person at the desk provided quick check in / out. Comfy bed
Stayed in February 2023
Reviewed: January 18, 2023
Katherine
United States of Americait needed cleaned
location
Stayed in January 2023
Reviewed: December 23, 2022
Michael
United States of AmericaThe breakfast was just adequate. We would have like some fruit.
Good location
Stayed in December 2022
Reviewed: December 17, 2022
Sandra
United States of Americasurprise charges, didn’t take AmEx, thin walls, clientele, VERY hard bed, faucet runs all the time
location, price was right, staff was friendly
Stayed in December 2022
Reviewed: October 27, 2022
Sara
United States of Americano ice machine. no cups in room. no elevator. not the cleanest. shower curtain wouldn’t stay closed.
location and price
Stayed in October 2022
Reviewed: October 17, 2022
Elein
MexicoSheets smell like cigarettes smoke, tub was not clean
Location and friendly staff
Stayed in October 2022
Reviewed: October 13, 2022
Whittier
United States of AmericaNo phones. No elevator. Water dripping in sink.
Coffee good. Didn't eat because of early flight.
Stayed in October 2022
Reviewed: October 7, 2022
Canby
United States of AmericaIt was to expensive
It was ok
Stayed in October 2022
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