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  5. Reviews of Super 8 by Wyndham Omaha Eppley Airport/Carter Lake

Reviews of Super 8 by Wyndham Omaha Eppley Airport/Carter Lake This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3000 Airport Drive, Carter Lake, Omaha, IA 51510, United States of America

#74 of 82 hotels in Omaha

Guests' Choice

Review Score

Based on 625 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    7.3

  • Facilities

    5.4

  • Staff

    7.2

  • Value for money

    6.2

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    6.0
    Comfortable room, not great service.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Upon check in, there was a sign on the desk that said the staff would return in a moment. It took us 15 minutes to find a staff member and get checked in. That is unacceptable. Then, she was not even friendly. Later in the evening we had to ask for a new TV remote, as ours said "Front Desk" on the back and didn't work with our TV. It took the young man at the front desk at least 30 minutes to finally get us a remote that worked. Overall, I was not impressed with the staff who live at / run this motel.

    The room was a decent size and fairly quiet. We had a nice view of the lake from our room. The bathroom is small, but serves the purpose. Beds were comfortable enough, but one bed was missing a sheet and only had blankets.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we checked in our room their was hair in the shower and the heater didn't work and he did move us. Didn't like the fact that the new room was a joining room. With strangers. So I couldn't really sleep worrying about someone trying to get in at night. The guy said there's a pool but been down now 2 years. The table between the beds was dirty and sticky, the bathroom ledge and sink were dirty, and either old pink toothpaste or denture adhesive stuck on the water faucet. And we couldn't get the TV to work it said to check Antenna connection. And shower floor hair all over let the water run to wash away the hair. Kids checked mirrors to make sure there were no planted hidden cameras in the room.

    It was quiet. Heard a few doors closing but normal. As far as I could tell, no bed bugs. The front lobby guy was nice friendly.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a whole lot. The price matches the quality.

    It was ok.

    Stayed in November 2023

  • Reviewed: December 6, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had not been cleaned. I had to clean toilet area before I was comfortable to use. There were 2 double beds, one bed looked like the sheets had not actually been changed and the room needed to be vacuumed

    Location is convenient being close to airport and free airport shuttle for pickup or drop off just organise with the friendly reception staff which time slot you will be in time for. Breakfast was simple and easy e.g... self serve cereal, toast or waffles and hot drink or cold juice starting from 4am

    Stayed in December 2023

  • Reviewed: November 1, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the way the room smelled I do not like the way the water pressure

    I liked that the staff was very helpful and friendly. I also liked how clean the rooms were. Mainly because of the too reason is what I really like as well as their breakfast that they had served and

    Stayed in October 2023

  • Reviewed: August 27, 2023

    6.0
    Needs assistance.
    • Leisure trip
    • Family with young children
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom toliet clogged easily, there were water bugs in the room near the hottub and bed. The room looked like it has been flooded. The maintenance guy and some of the staff were rude.

    It was affordable and the decor was nice. The hottub was nice and the sheets were clean.

    Stayed in August 2023

  • Reviewed: July 21, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Room smelled smoky. Needed two remotes to operate TV. Tub had hard water stains. Reading light switch not functioning properly. Pool closed. ATM not working. Back door keyless entry not working.

    Great staff. 4 AM breakfast. Accommodating shuttle service,

    Stayed in July 2023

  • Reviewed: July 18, 2023

    5.0
    It was okay for a weary traveler
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They didn’t have a phone in the room They didn’t have a trash can They didn’t have a toilet paper roller, the toilet paper was sitting on the back of the toilet. My flight came in at 1:10 a.m. By the time I got my luggage and got out front there wasn’t a shuttle to the hotel, I called the said they stopped the shuttle at 1:15, and it was 1:30. That I would need to call a taxi. I am a senior citizen traveling with my 10 yr old granddaughter. The hotel had a strange smell

    It was close to the airport

    Stayed in July 2023

  • Reviewed: June 26, 2023

    6.0
    Vacation 23
    • Family with young children
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had a broken a c. The microwave didn't work the bathroom light was messed up..

    The free waffles for breakfast and close fo downtown onaha

    Stayed in June 2023

  • Reviewed: June 19, 2023

    5.0
    Was only there for 7 hours, thankfully..
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Place smelled like weed. Floor felt dirty. Stains on carpet ways.

    Easy access to airport.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    5.0
    Prefer clean accommodations with basic amenities.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very poor. Coffee pot was always empty, orange juice watered down. Loaf of bread wasn’t appealing. Didn’t trust anything to be fresh.

    What extra services? There were none. Nor were there basic amenities

    Stayed in May 2023

  • Reviewed: March 21, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Need up dating,

    The location

    Stayed in March 2023

  • Reviewed: March 8, 2023

    4.0
    This location has changed and need an upgrade or major price reduction
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I use to stay here often when traveling from Indiana. It’s definitely not as well kept. The lobby couch had a hole in it and was really dirty. Upon my arrival there was a homeless person with blankets sitting at the front end of the property. The smoke detector was not in the ceiling just the wires hanging down. The lamp shade was dirty and neither lamp was working those located on the old nightstand between the beds. Lastly there were coffee cups on the table but no coffee maker. I paid 80 dollars for one night and 70 for the other. The room did not include a microwave or fridge as well.

    The location was great.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    4.0
    facility was fine. Sound from other rooms was a definite issue:.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    sooooo LOUD

    great location

    Stayed in March 2023

  • Reviewed: March 1, 2023

    5.0
    Staycation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The first room was dirty then was offered a different room it was ok

    No breakfast didn’t eat anything

    Stayed in February 2023

  • Reviewed: February 18, 2023

    5.0
    Not a place I would choose again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet needed vacuuming, bathroom shower head had constant drip- made the floor wet, hotel somewhat run down

    Staff was friendly

    Stayed in February 2023

  • Reviewed: February 14, 2023

    5.0
    it was one night so just ok
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    No hand soap for the bathroom. breakfast was mediocre at best

    close to airport and great shuttle service. friendly person at the desk provided quick check in / out. Comfy bed

    Stayed in February 2023

  • Reviewed: January 18, 2023

    5.0
    checking in took a while. Staff seemed very irritated and not welcoming
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it needed cleaned

    location

    Stayed in January 2023

  • Reviewed: December 23, 2022

    5.0
    It was alright.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was just adequate. We would have like some fruit.

    Good location

    Stayed in December 2022

  • Reviewed: December 17, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    surprise charges, didn’t take AmEx, thin walls, clientele, VERY hard bed, faucet runs all the time

    location, price was right, staff was friendly

    Stayed in December 2022

  • Reviewed: October 27, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no ice machine. no cups in room. no elevator. not the cleanest. shower curtain wouldn’t stay closed.

    location and price

    Stayed in October 2022

  • Reviewed: October 17, 2022

    4.0
    Good location
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sheets smell like cigarettes smoke, tub was not clean

    Location and friendly staff

    Stayed in October 2022

  • Reviewed: October 13, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No phones. No elevator. Water dripping in sink.

    Coffee good. Didn't eat because of early flight.

    Stayed in October 2022

  • Reviewed: October 7, 2022

    5.0
    Fair
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was to expensive

    It was ok

    Stayed in October 2022

Showing 1 - 25

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