1540 Ben Franklin Drive, Sarasota, FL 34236, United States of America
#145 of 171 hotels in Sarasota
Guests' ChoiceBased on 1024 hotel reviews
6.5Cleanliness
6.9
Comfort
6.9
Location
9.1
Facilities
6.2
Staff
8.4
Value for money
6.5
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
I
United States of AmericaRoom was very outdated. I paid for a ocean view that I could not see due to all the condensation on the windows.
located in beach area
Stayed in April 2024
Reviewed: April 18, 2024
Melissa
United States of AmericaThe facilities are dated and in need of some maintenance (for example, our bathroom sink drain didn't work), but that's why it's such a good value so I can't complain.
The location was amazing with a balcony and ocean view. Loved having a nice large pool, tiki hut bar, and only steps from the ocean. The service was excellent with free bottled water, towels for beach, and staff to set up beach umbrellas.
Stayed in February 2024
Reviewed: April 15, 2024
Ann
United States of AmericaOld and check in slow and had to check out at desk as to not get extra charge. Expensive for just a bed to sleep in, as my entertainment was elsewhere
Location
Stayed in April 2024
Reviewed: April 13, 2024
Tammi
United States of AmericaThe sheets feel like sand paper. The toilet was running all night.
The location. The tiki bar. The beach.
Stayed in April 2024
Reviewed: April 7, 2024
Robert
United KingdomThe property is very, very old and very dated.A mismatch of well used furniture and fittings.
Location to the beach.
Stayed in April 2024
Reviewed: March 28, 2024
Susan
United States of AmericaNo elevator
On the beach
Stayed in March 2024
Reviewed: March 27, 2024
Jennifer
United States of AmericaThe room was way beyond needing gutted: old, old, old chipped furniture and walls, woodwork, missing tile in shower floor, etc. It wasn't just quaint, vintage old Florida style, that I would enjoy if in generally good condition. It was way over-used.
The location is great, the pool and beach great too, food was good.
Stayed in March 2024
Reviewed: March 26, 2024
Coffman
United States of AmericaThe building is very old. There are many minor things that need to be updated.
wonderful staff, wonderful location, great pools, comfortable rooms, very clean, good bar and restaurant. Everyone was super friendly!
Stayed in March 2024
Reviewed: March 20, 2024
Sarah
United States of AmericaFront desk staff was hit or miss… felt like I was a burden when I wanted to but something from the lobby.
The location, the beach, the pool and shuttle service was amazing.
Stayed in March 2024
Reviewed: March 7, 2024
Barbara
United States of AmericaThe bathroom needs updating.
Breakfast was great. Loved the pool area and the tiki bar . And of course the beach. We loved the fact that it was not a very busy area/surroundings. It was more peaceful/pleasant. Hope the new hotel will provide the same.
Stayed in February 2024
Reviewed: February 28, 2024
John
United States of AmericaOur room was very run down. The bathroom tub spigot ran constantly. It would not turn off. The bathroom was full of ants. There was a gap at the bottom of the door and bugs got in. Huge palmetto bugs. The front window screen had a large hole in it. We had to complain on our 3rd day there because we couldn’t sleep. They did change our room to a better one on the second floor. We would never stay there again.
The beach was beautiful and the sunsets were amazing. The food in the restaurant was very good and reasonably priced. The staff was very friendly.
Stayed in February 2024
Reviewed: February 26, 2024
Lisa
United States of AmericaThe breakfast was slow, cold and incorrect after a 45 minute wait
Location and view
Stayed in February 2024
Reviewed: February 23, 2024
Carol
United States of AmericaBuilding and rooms are in disrepair.
Breakfast was great both mornings. Staff friendly. The beach was amazing! Appreciated the shuttle service.
Stayed in February 2024
Reviewed: February 22, 2024
Barb
United States of AmericaThe room is very outdated and could use some sprucing up. Shower controls were backwards, curtains/shades would not close right. tile falling down, small little things could be fixed to make a big difference. The cost was very high for this low standard of room. The couple next to us could not use their bathroom/water, due to the room next to them having septic issues and had to find a new hotel to stay since this was booked. We were very fortunate and had no issues.
The friendly staff, location to the beach, being on the 1st floor courtyard view and the dinner we had was very nice. The beds were comfortable. You are on the beach who spends time in the room. I was prepared as I read the reviews before booking the hotel and I got what I expected.....and I would do it again if ever given a chance.
Stayed in February 2024
Reviewed: February 7, 2024
Beverly
United States of AmericaLack of electrical outlets; no stopper in sink; resort is just old & needs upgrading
Bottled water in room was a plus plus double sinks were good; nice to be on gulf; good restaurant for breakfast on site; shuttle to St Armand’s was very nice—only had to wait a short time at resort for it & it was waiting for us when we were ready to return to resort after dinner; very pleasant front desk staff
Stayed in February 2024
Reviewed: February 4, 2024
Kristina
United States of AmericaThis place is a little slice of heaven! It has everything you need from pools, beach, tiki bar, lounge and only a mile to St. Armand circle for shopping and restaurants if you chose not to eat at the resort. Everyone from staff to guests are super friendly. Just a GREAT place to get a way!
Stayed in January 2024
Reviewed: February 1, 2024
Elizabeth
United States of AmericaVery outdated in a beautiful area.
Beach front
Stayed in January 2024
Reviewed: January 26, 2024
Joseph
United States of AmericaThe bartender with dark hair was a bit annoying. She butted into the conversation I was having with my fiancée to ask us if she looked like someone on her phone. I was just really not interested in the whole bit so we paid our tab and went down to the bar at the Ritz Carlton. The bartender there was very sweet and took great care of us. So I would say the bar needs some attention and rethink the pool hours.
Everything was cool. We really wished the pool was open later. By the time we got back from dinner it was closed.
Stayed in January 2024
Reviewed: January 25, 2024
Theresa
United States of AmericaThe staff went above and beyond all expectations!
Stayed in January 2024
Reviewed: January 2, 2024
Tabatha
United States of AmericaThis hotel is a wonderful part of Florida history. If you are looking for Old Florida with the perfect view and great location, this is it! Walk straight out to the gulf coast or pool. Onsite tiki bar, restaurant, gift shop, and parking. Shuttle to St Armands Circle was fantastic! Great staff. Will book again.
Stayed in December 2023
Reviewed: December 28, 2023
Jessica
United States of AmericaCondition of hotel
Location
Stayed in November 2023
Reviewed: December 19, 2023
Mark
United States of AmericaNoisy hallways
Perfect beach
Stayed in November 2023
Reviewed: November 27, 2023
Jennifer
CanadaThe rooms are very old and dated. Our shower did not drain, we did ask that someone look at it. Unfortunately, whatever they did, it did not help.
The staff were wonderful. Location cannot be better.
Stayed in November 2023
Reviewed: November 20, 2023
Victoria
United States of AmericaRoom had a strong smell from the carpet
Staff was friendly and helpful
Stayed in November 2023
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