300 West 22nd Street, Chelsea, New York, NY 10011, United States of America
#87 of 407 hotels in New York
Guests' ChoiceBased on 936 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.4
Staff
9.2
Value for money
8.0
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 28, 2024
Heidi
United KingdomOur room was small, but always to be expected in a city! Our window was backed onto a wall so had no day light in the room
Loved the location, interiors and all of the staff. You also get daily tokens to get a free coffee, pastry and bottle of water every day!
Stayed in April 2024
Reviewed: April 24, 2024
Minh-tam
United KingdomThe dark corridors.
The location of the Moore was great. The decor was stylish and the furnishing was of good quality. The room was small but was typical of New York.
Stayed in April 2024
Reviewed: April 23, 2024
Guilherme
BrazilHalls are very dark
Location and options of restaurants nearby
Stayed in March 2024
Reviewed: April 19, 2024
Ioana
BelgiumMy favourite thing and the main reason for my positive review was the team - from the ladies at the reception to the cleaning team, they are extremely kind and welcoming
Stayed in April 2024
Reviewed: April 17, 2024
Sook
CanadaThe design of the lobby, complimentary water, pastry, coffee or tea, contactless payment or virtual card payment.
Stayed in April 2024
Reviewed: April 14, 2024
Valeria
SwitzerlandThe rooms are not particularly large and it would be nice to have a shelf to store the suitcase. I didn't like the fact that it's not transparent that the price you pay for the accommodation is not the end price and they charge you additional fees - especially if on the booking confirmation it is written "includes taxes and charges". That has to be stated more cleary from booking.com.
Very clean, rooms are cleaned daily. The accommodation has everything you need and is very cozy. I liked the charming entrance of the hotel. Top location - the metro station is a few minutes' walk away. Flatiron and Meatpacking can be easily reached on foot. They offer coffee and pastries in the mornings. The staff is very friendly and helpful.
Stayed in April 2024
Reviewed: April 13, 2024
Alexander
United Arab EmiratesIt’s rare to find a hotel like this in New York. Everything was clean, new and elegant. Friendly and helpfully staff.
Stayed in April 2024
Reviewed: April 12, 2024
John
CanadaLocation was perfect!
Stayed in April 2024
Reviewed: April 10, 2024
Joseph
United KingdomLocation, staff, room, all perfect.
Stayed in April 2024
Reviewed: April 9, 2024
Ekaterina
United Arab EmiratesThe room was very small, but it is typical for NYC
Nice stay in Chelsea! Modern and stylish hotel
Stayed in April 2024
Reviewed: April 8, 2024
Daniel
SwitzerlandTiny rooms. Loud From noise in hallway. No facilities.
Location. Design and style.
Stayed in April 2024
Reviewed: April 8, 2024
Misha
United KingdomLocation is ideal for getting around new york by subway, quick to the shops and restaurants in soho and easy up to central park. The rooms are a decent size for New York and the bathrooms are great.
Stayed in April 2024
Reviewed: April 7, 2024
Milla
United States of Americaroom size was small but to be expected in new york.
complimentary pastries and drinks were great, and the staff were exceptionally kind.
Stayed in March 2024
Reviewed: April 3, 2024
Lina
CanadaSmall rooms, could be loud (between A/C settings and hearing neighbors, chatter and doors opening and closing in the hallway), could have been slightly cleaner, cleaning schedules could be better adapted
Good location, beautiful and very well-decorated hotel for a real boutique experience, lovely to have coffee and breakfast pastries offered in the morning, gorgeous lobby/café space, very secure
Stayed in March 2024
Reviewed: April 2, 2024
Emma
United KingdomDoors slammed and woke me up in the middle of the night
Staff were very helpful
Stayed in March 2024
Reviewed: April 2, 2024
Fabian
GermanyThe bed is smaller than 2m in length, so for tall persons a bit uncomfortable. But hey, it's New York! Nothing to complain about a lot ;)
Plain, simple, nice interior and awesome Bathroom! Very kind staff at the desk, top location in the middle of Chelsea.
Stayed in March 2024
Reviewed: March 29, 2024
Kari
Norwayinstuctions on how to use the thermostat
Great location, easy access to the subway so i could visit other places in Manhattan. Very helpful and nice staff.
Stayed in March 2024
Reviewed: March 25, 2024
Renschke
South AfricaLocation, Shower, Amenities, Bed, Cleanliness
Stayed in March 2024
Reviewed: March 24, 2024
Trevor
AustraliaThe rooms are relatively small, but still roomy enough.
Excellent location and affordably priced. The gym is pretty basic but gets the job done. I also appreciated having an easy breakfast option in the lobby.
Stayed in March 2024
Reviewed: March 22, 2024
Antoinette
United States of AmericaThe Moore has a superb staff, lovely clean living quarters and is centrally located to many great spots in NYC such as the High Line? Chelsea Market, Eatley. I have used the Moore many times a have found it to be an excellent comfortable place to stay. Thank you, Antoinette
Stayed in February 2024
Reviewed: March 20, 2024
Miguel
Mexicoprobably the room size but it is nothing to worry about.
the design was amazing, very immaculate taste!
Stayed in March 2024
Reviewed: March 19, 2024
Matthew
AustraliaOverall, the room was very small. It is difficult to spend 4 days in such a small space however the hotel was lovely.
The location was perfect. Central to subways and close to some amazing restaurants and breakfast cafes.
Stayed in March 2024
Reviewed: March 18, 2024
Heughens
United States of AmericaNot the ideal room for working remotely. Tiny desk and no chair, only an ottoman-type stool
Great staff, clean, beautiful lobby area with coffee/wine bar.
Stayed in March 2024
Reviewed: March 14, 2024
Cora
SwitzerlandRooms are not well noise protected, traffic noise is No problem but you hear a pin drop in the hallway. Rooms are small but this is expected from NY
Very nice, modern and clean hotel with exceptional staff and good location.
Stayed in March 2024
Gothenburg, Sweden
Baška Voda, Croatia
Barrow in Furness, UK
Veľká Lomnica, Slovakia
Buenos Aires, Argentina
Kotamangalam, India
Ceresole Reale, Italy
West Bridgewater, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content