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  5. Reviews of The Moore

Reviews of The Moore This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

300 West 22nd Street, Chelsea, New York, NY 10011, United States of America

#87 of 407 hotels in New York

Guests' Choice

Review Score

Based on 936 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 28, 2024

    10
    Comfortable, effortless and welcoming. We’ll definitely be back!
    • Leisure trip
    • Couple
    • Interior Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Our room was small, but always to be expected in a city! Our window was backed onto a wall so had no day light in the room

    Loved the location, interiors and all of the staff. You also get daily tokens to get a free coffee, pastry and bottle of water every day!

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Great hotel in great location with very friendly staff:
    • Leisure trip
    • Group
    • Studio Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    The dark corridors.

    The location of the Moore was great. The decor was stylish and the furnishing was of good quality. The room was small but was typical of New York.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • View Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Halls are very dark

    Location and options of restaurants nearby

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Interior Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    My favourite thing and the main reason for my positive review was the team - from the ladies at the reception to the cleaning team, they are extremely kind and welcoming

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Interior Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The design of the lobby, complimentary water, pastry, coffee or tea, contactless payment or virtual card payment.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Interior Queen
    • Stayed 7 nights

    The rooms are not particularly large and it would be nice to have a shelf to store the suitcase. I didn't like the fact that it's not transparent that the price you pay for the accommodation is not the end price and they charge you additional fees - especially if on the booking confirmation it is written "includes taxes and charges". That has to be stated more cleary from booking.com.

    Very clean, rooms are cleaned daily. The accommodation has everything you need and is very cozy. I liked the charming entrance of the hotel. Top location - the metro station is a few minutes' walk away. Flatiron and Meatpacking can be easily reached on foot. They offer coffee and pastries in the mornings. The staff is very friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Great choice! Would stay again!
    • Leisure trip
    • Couple
    • View Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s rare to find a hotel like this in New York. Everything was clean, new and elegant. Friendly and helpfully staff.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Great place to stay for exploring New York.
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was perfect!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    I’ll visit again, I’ll recommend to friends and family.
    • Leisure trip
    • Travelers with friends
    • Studio Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, staff, room, all perfect.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Interior Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very small, but it is typical for NYC

    Nice stay in Chelsea! Modern and stylish hotel

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Accessible Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Tiny rooms. Loud From noise in hallway. No facilities.

    Location. Design and style.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Perfect for people who travel to New York for long weekends or short business trips.
    • Leisure trip
    • Group
    • View Queen
    • Stayed 4 nights

    Location is ideal for getting around new york by subway, quick to the shops and restaurants in soho and easy up to central park. The rooms are a decent size for New York and the bathrooms are great.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    very nice and comfortable with welcoming and friendly staff.
    • Leisure trip
    • Group
    • Interior Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    room size was small but to be expected in new york.

    complimentary pastries and drinks were great, and the staff were exceptionally kind.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    7.0
    Beautiful boutique hotel with perfect service and good location
    • Leisure trip
    • Solo traveler
    • Interior Queen
    • Stayed 2 nights

    Small rooms, could be loud (between A/C settings and hearing neighbors, chatter and doors opening and closing in the hallway), could have been slightly cleaner, cleaning schedules could be better adapted

    Good location, beautiful and very well-decorated hotel for a real boutique experience, lovely to have coffee and breakfast pastries offered in the morning, gorgeous lobby/café space, very secure

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Lovely hotel tucked away, perfect if it’s close to your location.
    • Leisure trip
    • Solo traveler
    • Interior Queen
    • Stayed 6 nights
    • Submitted from a mobile device

    Doors slammed and woke me up in the middle of the night

    Staff were very helpful

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Well located, friendly/helpful/quick staff, perfect to spend a few days in NY!
    • Business trip
    • Solo traveler
    • Corner Queen
    • Stayed 1 night

    The bed is smaller than 2m in length, so for tall persons a bit uncomfortable. But hey, it's New York! Nothing to complain about a lot ;)

    Plain, simple, nice interior and awesome Bathroom! Very kind staff at the desk, top location in the middle of Chelsea.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    I had a great stay in New York thanks to being in a very nice hotel in a very nice location
    • Leisure trip
    • Solo traveler
    • Interior Queen
    • Stayed 4 nights

    instuctions on how to use the thermostat

    Great location, easy access to the subway so i could visit other places in Manhattan. Very helpful and nice staff.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Interior Queen
    • Stayed 2 nights

    Location, Shower, Amenities, Bed, Cleanliness

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Accessible Queen
    • Stayed 6 nights

    The rooms are relatively small, but still roomy enough.

    Excellent location and affordably priced. The gym is pretty basic but gets the job done. I also appreciated having an easy breakfast option in the lobby.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The Moore has a superb staff, lovely clean living quarters and is centrally located to many great spots in NYC such as the High Line? Chelsea Market, Eatley. I have used the Moore many times a have found it to be an excellent comfortable place to stay. Thank you, Antoinette

    Stayed in February 2024

  • Reviewed: March 20, 2024

    10
    Accesible, clean and amazing.
    • Leisure trip
    • Family with young children
    • Interior Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    probably the room size but it is nothing to worry about.

    the design was amazing, very immaculate taste!

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Safe, secure and small hotel in the heart of Chelsea.
    • Leisure trip
    • Couple
    • View Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Overall, the room was very small. It is difficult to spend 4 days in such a small space however the hotel was lovely.

    The location was perfect. Central to subways and close to some amazing restaurants and breakfast cafes.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Would stay here again for a leisure trip for sure, but not a working trip.
    • Business trip
    • Solo traveler
    • Interior Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Not the ideal room for working remotely. Tiny desk and no chair, only an ottoman-type stool

    Great staff, clean, beautiful lobby area with coffee/wine bar.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Interior Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are not well noise protected, traffic noise is No problem but you hear a pin drop in the hallway. Rooms are small but this is expected from NY

    Very nice, modern and clean hotel with exceptional staff and good location.

    Stayed in March 2024

Showing 1 - 25

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