Beds were hard and seems to have toilet plumbing issues in rooms and public restrooms.

Rooms were nice and service was good. Fitness facility was exceptional and Blue Ridge breakfast was great.

Stayed in April 2024

Nothing!

The spa, the decor, the ambience, the personnel and staff, the way everyone spoke eloquently when serving you, the scenery, the vistas, the Great Hall, the history, the way everyone seemed to be informed and able to answer any question posed to them.

Stayed in April 2024

The walk to the room was silly long.

room was nice; nothing spectacular. View was very nice. Staff was a 10+.

Stayed in April 2024

Nothing

The property was beautiful and historic. We enjoyed walking around and seeing everything. The restaurant was very good.

Stayed in April 2024

Paying to self park my car on top of the price I already paid to stay the night. I understand spa guests paying but for people staying the night it seems excessive

The staff were all super friendly and the food in property was delicious

Stayed in April 2024

No negatives

Beautiful facility. Staff was very friendly. Great history to the site.

Stayed in March 2024

Nothing.

Dining options and plenty of space to gather as a group for fellowship.

Stayed in February 2024

Only thing I’d like to see is the rooms updated a bit more. The corner suite was very nice but felt it could’ve been a little more updated.

The view and staff were excellent. The food was outstanding and worth the cost. I definitely will be visiting again

Stayed in March 2024

No comment everything was wonderful

Everything was outstanding.

Stayed in February 2024

Good at Edison was marginal and Expensive. Overall price was extremely high for a dated but historic facility.

Views we’re excellent.

Stayed in February 2024

Nothing!

This place is just gorgeous! So much history! It is a beautiful property that has everything you need. You never have to leave for anything if you don't want to. The food was great at the Blue Ridge and Edison. Our room had a great view of the mountains and so quiet! We just loved everything about it! All the staff are super friendly and helpful!

Stayed in February 2024

I did not see the rooms in the other areas but I do think we paid a very high price for a tiny dormer room in the main hotel. You pay for the experience of course, but this was not a room you would want to be in with two people for more than one night, in my opinion. My husband is 6’5” and the tiny bath was challenging.

The hotel was sold out (12/29-30) so staffing was spread rather thin at checkout and in some of the dining areas. Because of the huge crowds we used the stairs quite often to avoid the long elevator waits. The stairwells are a little shabby compared to the rest of the hotel (obviously not a big deal, but carpet is worn, musty in spots, etc). Everything else was just perfect! Our concierge sent a bottle of champagne to us when he learned it was our anniversary.

Stayed in December 2023

Expect rustic decor to go with the historical mountain theme and you won’t be disappointed.

Warm and friendly staff, beautiful location and views, amazing spa, lots of history, great restaurants

Stayed in January 2024

Somehow we managed to book a room in the old part of the facility. Bathroom was rather small, and retro-fitted for a shower stall. It was fine for 1-2 nights, but any more and it wouldn't work.

The property is amazing. Several restaurants to choose from. Entertainment at piano bar was great. Staff is kind and courteous. Spa is awesome.

Stayed in January 2024

The resort is beautiful!! We enjoyed sitting at the huge fireplace and listening to music in the Great Hall each night! It’s a special place!

Stayed in January 2024

Maybe have a shuttle to the Biltmore Estate, as many visitors (especially during the Christmas season ) stay at the Omni in order to visit the Biltmore. The concierge didn't make dinner reservations, but did give suggestions.

The luncheon buffet in the Blue Ridge room, the fabulous view, the Dueling Pianos at Elaine's, the unique elevators, the scavenger hunt, the National Gingerbread competition, the history of the hotel, and the friendly staff!

Stayed in December 2023

The stay was expensive. I know that the cost is the cost but it still was expensive.I

The ambience. The Great Hall. The bartenders in the President's lounge. That bed.

Stayed in December 2023

Great property, great staff and the dining was awesome.

Stayed in December 2023

I had to leave, but I will be back again. :)

The property is absolutely beautiful with breathtaking views. The hotel is decorated for Christmas and is very festive. The staff are personable and friendly. We had excellent service at breakfast and dinner. The rooms are so comfortable and cozy.

Stayed in December 2023

Could not find a magnet or a post card

The staff was so friendly and decorated so pretty for Christmas

Stayed in December 2023

Beds are not the best for me. Always hurt my hips

Food and service was very good

Stayed in December 2023

Fabulous place at Christmas with the gingerbread houses on display. There is a contest every Nov.

Stayed in December 2023

The rooms that are in the beer wi g of rooms doesn’t have the same charm as the original part. We really love staying in the older rooms.

Absolutely stunning location. We really like the older part of the hotel than the newer wing with rooms.

Stayed in December 2023

I felt the room I had was a little bit dated

The staff was exceptional. Dusty, the elevator operator was an absolute gem. Not only did she take the time to be personable but when my first set of keys did not work, she walked me personally to customer service to get it sorted. She saw me later that same day in the evening and knew my name and asked how my new keys were working. I will return soon mostly because she exudes what I feel that makes Grove Park a masterpiece. Great job Dusty!!!!!

Stayed in November 2023