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  5. Reviews of Comfort Inn Hyannis - Cape Cod

Reviews of Comfort Inn Hyannis - Cape Cod This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

259 Main Street, Hyannis, MA 02601, United States of America

#15 of 21 hotels in Hyannis

Guests' Choice

Review Score

Based on 644 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Pool View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff were not friendly, breakfast very basic and no vegetarian options.

    Location from transportation centre was very convenient and everything is walkable from the hotel. The pool and spa were a welcome activity at the end of the day.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Business trip
    • Group
    • King Room - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    I lived on Nantucket for 5 years. This is always my go to. Sorry to say, it changed and while I love And want the pillows!!! The staff was kind but tired. The coat of the pup and us is a bit excessive. Thank you for your service

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Basic accommodations I used to attend a conference.
    • Leisure trip
    • Solo traveler
    • King Room with Pool View - Non-Smoking
    • Stayed 3 nights

    Basic accommodations, the room was comfortable, breakfast was so-so. There are a lot of places nearby to eat out. Grocery stores down the road.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    We enjoyed our stay and would reccomend this location for other families.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The room was clean and comfortable. The pool was great for entertaining the kids.

    The staff were always smiling and willing to help!

    Stayed in February 2024

  • Reviewed: January 31, 2024

    8.0
    Pretty good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The internet

    I never had breakfast

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    Good
    • Business trip
    • Couple
    • King Room with Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in January 2024

  • Reviewed: January 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    There was no water available at breakfast. I had to buy a bottle of water. When I asked the staff about a glass of water, they were no help.

    My granddaughter really enjoyed the pool after her 3 hour car ride.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Hyannis Comfort Inn
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    A couple of mornings, some of the food items were not replenished so the choices were more limited.

    The beds were comfortable. The room was a nice size. Breakfast had a moderate number of choices. The property was in an area that was close to the ferries and a number of good restaurants.

    Stayed in October 2023

  • Reviewed: January 1, 2024

    7.0
    Great location , very outdated bathroom
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 1 night

    Bathroom needs renovation badly

    Great location , room is Ok with huge TV

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    The staff was very helpful and did a great job providing for the needs and questions i had
    • Leisure trip
    • Solo traveler
    • King Room with Pool View - Non-Smoking
    • Stayed 5 nights

    Being in a shell chair carpet is a hinderance for the hallways,

    The facility was in a great to place to eat and shop. With the traveling i did the facility was centrally located and I was able to easily get routes to my destination very easily.

    Stayed in November 2023

  • Reviewed: December 7, 2023

    7.0
    Perfect for location and what you pay for
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Clean, basic hotel, close to the ferry to Nantucket.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The room was clean and comfortable. The bed was large and very nice. The room itself is your typical room, nothing fancy but adequate. There is a balcony but it overlooks the parking lot and I didn't really use it. It's in a good location, close to the ferry, which was important.

    Stayed in November 2023

  • Reviewed: December 2, 2023

    7.0
    average
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The coffee however was gross. The beds seem like the only updated part of this property. I did not know there was a pool.

    The room and hotel are in a great location for the morning ferry to Nantucket. I like that there is a coffee maker in the room.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Great weekend with friends we hadn’t seen in two years
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Chair in room not comfortable, no soap dish in shower to put soap or shampoo. Sanitizer stands were empty. No signage outside elevator to tell we’re rooms were. Breakfast was ok, no bagels or English muffins.

    Location and clean . Parking was good . Beds were comfortable

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Near the bus station.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Pool is not heated.

    Location.

    Stayed in August 2023

  • Reviewed: November 9, 2023

    8.0
    Cape trip
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    House keeping came around a bit early and kind of loud. You would think they would wait until after checkout. The heater wouldn't go into continuous mode so it kept cycling on and off.

    Location was excellent right on the main drag. You could walk to the stores, restaurants and the water. Clean and up to date. There was a large TV in the room.

    Stayed in November 2023

  • Reviewed: October 5, 2023

    6.0
    It offered a comfortable bed in a good location with a great tv.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom vent didn’t work. Rust, mold and cracked caulking in bath. Front desk person rigid and unable to figure out the simple solution to a guest who was trying to pay extra for an early check in because the room assigned to them had not been cleaned. I asked for a different room. The hotel was half empty!

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    Location is great, rooms need some deep cleaning.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were very musty. I had trouble sleeping at night once the ac was off. All you could smell was mold and bleach. The rooms and carpets need a deep clean. The rooms were quite expensive. The front desk employees could have been a little more pleasant.

    The location was great - on the main road but away from all the noise. Close enough to walk to the harbor and to all the shops and restaurants. The rooms were ok & the included breakfast was nice.

    Stayed in August 2023

  • Reviewed: September 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom door had rust & shower needed new caulking

    Clean and safe

    Stayed in August 2023

  • Reviewed: September 9, 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Never got towel change Bathroom sink clog whole time we were there Rumor was if you complained you wouldn’t respond

    Normal stay

    Stayed in August 2023

  • Reviewed: September 5, 2023

    8.0
    It was perfect for what we needed it for (sleeping and a place to keep our belongings).
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdated bathroom/shower.

    Proximity to harbour and excellent restaurants, outdoor pool (although we didn’t use it), comfortable beds, decent size room

    Stayed in September 2023

  • Reviewed: September 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish the bathroom tub and shower would be suitable very old out dated. wish the rooms would smell a little bit better I had an order I wish the pools would be cleaner

    complementary breakfast

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Great location, breakfast could get a bit better for charge of the room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom s bit outdated with tub and shower curtain

    Location

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    I would book again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bed linen was dirty .

    The location and breakfast with stay. The pool was awesome

    Stayed in August 2023

Showing 1 - 25

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