25205 La Paz Road, Laguna Hills, CA 92653, United States of America
#3 of 4 hotels in Laguna Hills
Guests' ChoiceBased on 241 hotel reviews
7.4Cleanliness
7.9
Comfort
7.7
Location
8.3
Facilities
7.5
Staff
8.1
Value for money
7.2
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 19, 2024
Lisa
United States of AmericaThe shower was not good. The tile work was awful. The shower floor is slick and kinda spongy. The pillows on the bed are awful. The room has an odd sink by the closet that isn't really part of the bathroom and doesn't have a mirror over it so not sure the thinking there.
The bar is cozy and the bartenders are very friendly and make good drinks. The hotel is pretty and makes a nice impression. The pool area looks nice. We didn't have to enjoy it. The staff is very friendly. Free parking
Stayed in March 2024
Reviewed: January 29, 2024
Gail
United States of AmericaVery noisy.
Large rooms.
Stayed in January 2024
Reviewed: November 25, 2023
Culver
United States of AmericaThe Check-in Staff was terrible. Hidden charges ... Check-in time not reasonable
I slipped and fell leaving the Premises after checkout, and the Manager and a guest helped me up. I am grateful for their help.
Stayed in November 2023
Reviewed: October 31, 2023
Conway
United States of AmericaThe refrigerator didn’t work and condiments for coffee was limited. The restaurant offered low quality dinner choices yet the price far exceeded the dinner quality.
Close to the freeway, easy access on and off. Clean room and roomy.
Stayed in October 2023
Reviewed: September 19, 2023
Shawn
United States of AmericaThe bar could have opened earlier as well as stayed open longer on Friday and Saturday nights.
All went well, from the check-in, to the rooms, to the checkout.
Stayed in September 2023
Reviewed: September 1, 2023
Nancy
United States of AmericaSituated by the highway, parking lot is sketchy. Stayed in room by elevator that was extremely loud
It was available
Stayed in August 2023
Reviewed: August 19, 2023
April
United States of AmericaOld building, carpet in the hallway is messed up and the elevator is only in front, they put us all the way to the end.
Closed by my family member’s house
Stayed in August 2023
Reviewed: July 25, 2023
Nernante
United States of AmericaThe new fees. Now people have to pay a resort fee for a hotel. This is not a resort.
The property is nice
Stayed in June 2023
Reviewed: June 12, 2023
Steven
United KingdomAir con prehistoric, right next to freeway.
Location
Stayed in June 2023
Reviewed: March 29, 2023
Julia
United States of Americahall carpeting is old and buckled; fridge didn’t work, shower was plugged
close to appointment
Stayed in March 2023
Reviewed: March 22, 2023
Julia
United States of Americaolder carpets in the hallway
close to the freeway
Stayed in March 2023
Reviewed: December 18, 2022
Guillermo
United States of AmericaI didn't like that they didn't have free breakfast
Stayed in November 2022
Reviewed: November 29, 2022
Robert
United States of AmericaCable went out on election night😂😂
convient to destination
Stayed in November 2022
Reviewed: October 31, 2022
Kathleen
United States of AmericaFreeway very noisy.
Great location with easy access to the freeway.
Stayed in October 2022
Reviewed: September 28, 2022
Ralph
United States of Americaopen space and not congested with people and our daily lives activities
peacefully
Stayed in September 2022
Reviewed: August 8, 2022
Jennifer
United States of AmericaAn older hotel in need of updating in hallways & elevators.
Very clean hotel with friendly staff
Stayed in August 2022
Reviewed: August 4, 2022
Pauline
United States of Americawe stayed for two days but coffee in room was set up for on,y 1 day. No housekeeping at all during our stay
nice with good bathroom products (shampoo, conditioner, lotion, bath gel)
Stayed in July 2022
Reviewed: August 1, 2022
Dixie
United States of AmericaWe needed and had an accessible room. Everything met our needs, but there was a ramp from the lobby to our room that was fairly steep with a slight turn in the middle, which made that portion of getting to and from our room with a wheelchair possible, but difficult.
It was clean and attractive, and quiet, especially for a weekend. Great water pressure in the shower!
Stayed in July 2022
Reviewed: July 28, 2022
Kelly
United States of AmericaNo door on shower. Vent was rusty. Vending machince prices were outrageous.
Staff was nice
Stayed in July 2022
Reviewed: July 27, 2022
Mark
United States of Americaair conditioning does not function well. It is difficult to control. The bed closest to the unit receives direct air which can be uncomfortable.
spacious room and comfortable beds
Stayed in July 2022
Reviewed: July 1, 2022
Patrick
United States of AmericaThe bar wasn’t open because they were short staff.
I loved they were pet friendly.
Stayed in June 2022
Reviewed: June 27, 2022
Brigitte
United States of AmericaI wish food was available more hours. Bathroom door did not lock, but not a big deal with family.
It was clean, staff was nice and price was good compared to other locations for a quick trip.
Stayed in June 2022
Reviewed: May 15, 2022
Candice
United States of AmericaI should have requested a room not facing the freeway. That was my fault
Check in was very pleasant
Stayed in May 2022
Reviewed: May 5, 2022
Gloria
United States of AmericaThey told me the room wasn't paid for when it clearly was.
Location
Stayed in April 2022
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