11 West 51 Street, New York, NY 10019, United States of America
#65 of 407 hotels in New York
Guests' ChoiceBased on 1824 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.4
Staff
9.3
Value for money
8.1
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Alon
IsraelNothing !
Location, staff, breakfast, clean and special decoration
Stayed in April 2024
Reviewed: May 3, 2024
Roberta
United States of AmericaVery convenient. A true Jewel.
Stayed in May 2024
Reviewed: April 30, 2024
Donald
United States of AmericaMaybe a roof top area to hang out at.
Location was great. Wish there was a bar or food in the hotel but the area had everything. Really enjoyed the coffee room area.
Stayed in April 2024
Reviewed: April 26, 2024
Susan
United Kingdoma bit more tea/coffee in room, perhaps a snack or two no shower cap ,good job i packed one
the hotel is in a fantastic location, opposite the Rockefeller centre, easy to get to all the attractions easy to check in/out lounge on 2nd floor good to make early morning drinks water bottles on every floor available to fill and take away, comfy bed and pillows
Stayed in April 2024
Reviewed: April 24, 2024
Dodds
United KingdomHelpful ,friendly staff, great location.
Stayed in April 2024
Reviewed: April 23, 2024
Adi
Isle of ManRoom was quite small considering the amount i paid for it.
Location is perfect everything is 5 to 10 min walking distance away like cafe, restaurants, shopping, times square etc. Comfortable rooms, staff is really friendly and helpful.
Stayed in April 2024
Reviewed: April 23, 2024
Komaromi
United States of AmericaThe decor needs some upgrading.
Great location and my room was very quiet.
Stayed in April 2024
Reviewed: April 22, 2024
Denise
United States of AmericaNothing
Room size, amenities, staff, location
Stayed in April 2024
Reviewed: April 21, 2024
Juliet
United States of AmericaOutside/outward appearance
Property was in a good location; area was quiet/peaceful
Stayed in April 2024
Reviewed: April 19, 2024
Moshe
IsraelI had a request regarding the check out time and eventually it was solved in a satisfactory manner thanks to Elisabet, the manager , that helped .
Stayed in April 2024
Reviewed: April 17, 2024
Tegan
New Zealand-
Location is excellent, value for money. Comfy, spacious (for NYC standards) staff are friendly and helpful and the facilities like the lounge with coffee were great.
Stayed in April 2024
Reviewed: April 17, 2024
Bernice
United States of AmericaPerfect location!
Stayed in April 2024
Reviewed: April 15, 2024
Mctroyki
IrelandThe location was great, The free water bottles
Stayed in March 2024
Reviewed: April 15, 2024
Ronen
IsraelThe Gym can be a bit noisy at the 5th floor.
Great location, friendly staff. Accommodating all my needs and requests. Sandy at the front desk was just wonderful !
Stayed in April 2024
Reviewed: April 14, 2024
Gabriela
LuxembourgThe location is perfect! You have everything right at the door :) And everyone from the staff is so sweet and welcoming. The room was spacious and clean.
Stayed in April 2024
Reviewed: April 14, 2024
Andrea
United States of AmericaNothing
Location and lounge area to spend time while departing
Stayed in April 2024
Reviewed: April 13, 2024
Nir
SingaporeThere have been a coffee machine in the room, but I would prefer Nespresso with more coffee capsule options.
Comfortable and clean room in an excellent location. Good value for money.
Stayed in April 2024
Reviewed: April 12, 2024
Jack
AustraliaExcellent location to see NYC by foot. Room was definitely on the smaller side, but this is expected in the centre of New York.
Stayed in March 2024
Reviewed: April 10, 2024
David
United States of AmericaMore information about available options re food.
Didn’t have breakfast at hotel. Didn’t realize it was available. No information in room about availability.
Stayed in April 2024
Reviewed: April 9, 2024
Anna
NetherlandsThe room is rather small to US standards and the hotel did not have many facilities. It is really the location that you are paying for, the rest was good but nothing exceptional.
The location is absolutely perfect. Close to 5th avenue stores and nice restaurants.
Stayed in April 2024
Reviewed: April 8, 2024
Victor
SpainThe beds
Location, location, location
Stayed in April 2024
Reviewed: April 8, 2024
Eric
United States of AmericaStaff were absolutely delightful. They were friendly and service oriented. This boutique hotel is modern, clean and well managed. Free water bottle refill station on each floor and fully-automatic espresso/cappuccino machine with La Colombe coffee beans in guest lounge on second floor. Incredible location right next to Rockefeller Center, Radio City Music Hall and St. Patrick's Cathedral. Minutes walk to MOMA, Times Square Central Park and many other attractions. Wonderful value
Stayed in April 2024
Reviewed: April 6, 2024
Benjamin
New ZealandNothing that comes to mind, it was all great
Amazing location right in the heart of everything, friendly staff and clean rooms. The filtered water bottles on each floor and free laundry facilities were particularly useful! Would highly recommend
Stayed in April 2024
Reviewed: April 5, 2024
Colleen
United States of AmericaVery nice staff and location was perfect for our trip.
Stayed in April 2024
Brussels, Belgium
Perpignan, France
Danang, Vietnam
Buxton, USA
Çanakkale, Turkey
Leutkirch im Allgäu, Germany
Paris, France
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content