1050 Van Ness Avenue, San Francisco, CA 94109, United States of America
#44 of 223 hotels in San Francisco
Guests' ChoiceBased on 404 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.1
Facilities
8.8
Staff
8.8
Value for money
8.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Loretta
United States of AmericaThe location was convenient but not the best area. One block over was very sketchy and there was feces on the sidewalk everywhere.
There was not a complimentary breakfast, which I was surprised by.
Stayed in May 2024
Reviewed: April 27, 2024
Steven
United States of AmericaTransition from room to bathroom enough to feel unsettling, too much of a drop. Typical SF neighborhood these days, street campers, the drug addled and mentally ill are prevalent.
clean, comfortable, well appointed, renovated.
Stayed in April 2024
Reviewed: April 17, 2024
Ilker
TurkeyRoom size
Clean, friendly staff
Stayed in April 2024
Reviewed: March 25, 2024
Sherry
United States of AmericaThe mattress was like a cracker. Really THE only negative we have. But sleeping was difficult because of it.
Excellent location, parking, staff and facilities
Stayed in March 2024
Reviewed: March 4, 2024
Ami
United States of AmericaPrice for parking at the hotel, but considering it's in San Francisco, it was not the most expensive by far.
Good location. Restaurant was right next door. Great decor in the lobby!
Stayed in February 2024
Reviewed: February 14, 2024
Gabrielle
United States of AmericaSize of the room for the price... value
The style of the hotel, comfort of the bed, great location
Stayed in February 2024
Reviewed: February 7, 2024
Rider
United States of AmericaNo heater in bathroom
Stayed in January 2024
Reviewed: December 21, 2023
Carly
United States of AmericaThe homeless outside, but not much you can do about that.
I thought the lounge area downstairs was very well decorated. I also like that it was across from Tommy’s Joynt and the property itself was attached to a restaurant called Mel’s kitchen. Very convenient.
Stayed in December 2023
Reviewed: November 11, 2023
Kathy
United States of AmericaBeautiful room, restaurant and mini market in house plus parking!!
Stayed in October 2023
Reviewed: October 24, 2023
Jennifer
United States of AmericaThe Hotel staff was incredible; specially Ed. He was a shining star the whole time, very friendly, courteous, attentive and helpful! The hotel is a hidden gem in the city!
Stayed in October 2023
Reviewed: October 11, 2023
Bening
United States of AmericaPricey. Lots of homeless around. Parking expensive and tight
Location. Cleanliness. Restaurants nearby. Across of CPMC hospital. Receptionist Mr. Ed Ongpian, friendly and accommodating.
Stayed in August 2023
Reviewed: September 11, 2023
Richard
United States of AmericaRestaurant in front
Clean Quiet
Stayed in September 2023
Reviewed: September 6, 2023
Pineda
United States of AmericaN/A
Was a great location in the city. Close by a lot of things
Stayed in September 2023
Reviewed: July 26, 2023
Tara
United KingdomQuite expensive and high price parking that you pay further tax on…
Lovely style and Finish, safe, free laundry area and great gym.
Stayed in July 2023
Reviewed: July 9, 2023
Kelly
United States of AmericaIt’s very clean and well kept The staff is always very friendly and helpful The rooms are comfortable and clean and very pretty Love the attached restaurant staff and food
Stayed in July 2023
Reviewed: July 2, 2023
Lorena
United States of AmericaI don’t like having to pay for parking. I feel as a guest of the hotel it should be included.
The location to the venue- Regency Ballroom was in walking distance. There was also food downstairs and private parking (for a fee.)
Stayed in April 2023
Reviewed: June 13, 2023
Beverly
United States of AmericaStaff was very friendly and accommodating. Lobby area was well kept and rooms were clean. Location is ideal and walking distance from shops and restaurants.
Stayed in June 2023
Reviewed: May 30, 2023
Jill
United KingdomThe area
Stayed in May 2023
Reviewed: May 22, 2023
Helen
United States of Americano complimentary water was ridiculous for me considering the cost
nice and clean hotel and the staff were great!
Stayed in May 2023
Reviewed: April 29, 2023
Natalie
United Kingdomhousekeeping is only every other day so we did not get this for the time we stayed other than that couldn’t fault it - location is a bit out of the way but not major
beautifully decorated, very quiet rooms, lovely comfy beds, nice toiletries, friendly helpful staff
Stayed in April 2023
Reviewed: April 20, 2023
Ty
United States of AmericaThe area around the hotel. Can’t control the drug use and homeless, so not fair the hotel gets lower rating.
Quiet and comfortable
Stayed in April 2023
Reviewed: April 10, 2023
Diane
United States of AmericaIt seemed secure.
Nice room, a little small , the lighting was not very good. No lights by the coffee maker. Staff was ok, not very friendly.
Stayed in March 2023
Reviewed: April 8, 2023
Derek
Irelandnothing
the foyer is simply amazing the room although not huge was very comfortable with huge bed
Stayed in April 2023
Reviewed: April 7, 2023
Erdnüss
NorwayNo personal touch, staff was friendly but atmosphere felt a bit anonymous. Location was not so nice (very close to Tenderloin, homeless people along the big main road and in the side streets), not pleasant to walk around in that area. On the other hand, walkable distance to nicer areas nearby and union square, but you need to know how to get there and where better not to walk. We took Uber home every evening.
Comfortable bed, big room with lots of space, pleasant room temperature (warm). Coffee machine in the room.
Stayed in April 2023
Ascheberg, Germany
Cadaqués, Spain
Antalya, Turkey
Zanzibar City, Tanzania
Seminyak, Indonesia
Pantai Cenang, Malaysia
Tallinn, Estonia
Tokyo, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content