A beautiful Hotel in an amazing location. I thoroughly enjoyed my stay, just a fantastic Hotel.

Stayed in April 2024

nothing much as it was great.

I liked the room upgrade we received. that was great experience. we were given a suite with city view which is amazing.

Stayed in March 2024

Old interior. The shower, needs improvement.

Location

Stayed in March 2024

Rooms are larger than the norm for NYC

Staff were always friendly.

Stayed in February 2024

There was nothing i didnt like.

The whole experience was exceptional.From the moment you arrive you are cared for by such lovely friendy and caring staff. The painted ceilings are truely breathtaking and the lift interior is stunning. You are escorted in the lift every time you call it. The room. is huge and sumptous with everything you could possible need provided. This is a proper old school hotel and worth every penny. Im visually impaired and this was my first trip away in many years and they we fantastic at helping me whenever i asked. The attached restaurant which has been open since 1927 is wonderful from breakfast through to dinner. If im ever able to i would definatly stay here again. I would like to thank the housekeeping lady who was so kind and caring.

Stayed in December 2023

I have no complaints at all.

A truely unique and magical hotel wiyh so much history. The staff are amazing. Nothing is too much trouble. They know you by name. So frienfly snd helpful. The pictures dont do justice to the srtwork on the ceilings or the lifts. The room is amazingly appointed with everything and more that you could need. The beds are dupurbly comfortsbke. The hotel is at the top of 5 th ave opp central park so perfect. They sre very dog friendly too. If im able to return to NY it will be the only place i would stsy. The restaurant attached is supurb from breakfast through to dinner and evetything inbetween.

Stayed in December 2023

The decoration inside the room need to updating and renovation

The staff and the location and the room size after upgrading was perfect and I like the Italian restaurant Capariani which is in the same building

Stayed in December 2023

location

A well-run friendly place!

Stayed in November 2023

Awesome location even better service!

Stayed in November 2023

Stylish and well located - spacious rooms and so quiet for such a central location

Stayed in October 2023

There nothing except that it y takes a long time to the water to get hot in the hand shower

It’s v clean and tidy and eager to help

Stayed in October 2023

I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.

Stayed in August 2023

Nothing

It was an exceptional experience in every way. Location, comfort and most importantly customer service wise.

Stayed in July 2023

Its a stunning location in New York and the beds are divine! Having Harry Cipriani on the doorstep and for room service is a real treat.

Stayed in June 2023

no dislikes whatsoever!

convenient location, quiet, beautiful interiors, such attentive staff!

Stayed in June 2023

hotel combines with private living apartments

very in the center of everything, shopping location and musical theaters

Stayed in June 2023

Nothing

Fabulous location close to Central Park & major shopping. The staff was amazingly trained.

Stayed in June 2023

We loved everything about it.

We truly appreciate the friendly, courteous, and helpful staff. The property is clean and well kept. Our room was spacious and comfortable.

Stayed in May 2023

I thought it was a bit petty to be charged USD165 for an early check in when we had arrived after a 17 hour flight and were staying for six nights. Harry Cipriani is quite overpriced for breakfast.

Fantastic location, spacious room with two bathrooms, two study areas, walk in wardrobe, very friendly staff and superb housekeeping and amenities.

Stayed in May 2023

From the welcome to checking out and every moment in between, excellent service, friendly and welcoming staff render it an outstanding stay. Rooms are impeccably clean. Location is perfect. Special thanks to Reservations Manager, Ms. Acosta, who made my stay in particular splendid. I hope to return soon. Highly recommend.

Stayed in May 2023

I did not like that We lived in a room with a door to the next room, there was a good audibility of the neighbors - it is necessary to provide for better sound insulation.

I liked the location, good restaurant.

Stayed in May 2023

Staff very friendly

The location was excellent

Stayed in May 2023

it was perfect. there was nothing we didn’t like

great location, big room, amazing bed, and the nicest staff

Stayed in May 2023

My sister does not like the bed sheet, she said it's not soft enough :(

Hotel location is perfect, just by Central park, easy to go everywhere. Room is clean and nice, I like the Netherland Style I stay. Bed is comfortable.

Stayed in April 2023